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Hilton Heidelberg

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Photo gallery for Hilton Heidelberg

Terrace/patio
Creator video
Lobby
Lobby
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • Place, University of Heidelberg Old Campus
    ‪15 min walk‬
  • Place, Heidelberg Castle
    ‪6 min drive‬
  • Place, Marktplatz
    ‪6 min drive‬
  • Airport, Mannheim (MHG)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Double Beds

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 2 Double Beds, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Queen Bed, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Executive King Room-Lounge Access

  • Sleeps 3
  • Free Wi-Fi

Junior King Suite

  • Sleeps 3
  • Free Wi-Fi

One-Bedroom King Suite

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Lobby
NH Collection Heidelberg
Bergheim
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.7 out of 5, Exceptional, 548 reviews
The price is €106
includes taxes & fees
5 Jul - 6 Jul
NH Collection Heidelberg

About this property

Hilton Heidelberg

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space.
Hilton Heidelberg offers 244 accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hilton Heidelberg, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Kurpfälzisches Museum and a 3-minute drive from Heidelberg Castle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5974 square feet (555 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hilton Heidelberg. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Hilton Heidelberg was completed in November 2023.

Smoking is allowed in designated areas at this 4.5-star Heidelberg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
Schrieder's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schrieder's Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self parking fee: EUR 25.00 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Heidelberg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 275 reviews
Rating 8 - Good. 78 out of 275 reviews
Rating 6 - Okay. 17 out of 275 reviews
Rating 4 - Poor. 6 out of 275 reviews
Rating 2 - Terrible. 2 out of 275 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice bar, friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Hilton Heidelberg. The room was very clean, comfortable, and perfectly suited for both business and family stays. A special thank you to the staff, who were extremely helpful, friendly, and always attentive. Their level of service truly makes a difference. I highly recommend this hotel and would gladly come back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice comfortable hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, quiet and comfortable, excellent breakfast buffet, very close to public transportation with regular trams and busses running daily, close to train station, easy trip into the old town on the tram or bus. Friendly and helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

GUSTAVO

Liked: Staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Bar
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Zane

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was such a luxurious experience for us. We loved the gym, the breakfast, the location and the staff. It was very pleasant. Highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Moira

Nice, comforting stay.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Heidelberg

Heidelberg Hilton was conveniently located and the staff were amazing! The breakfast was phenomenal!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ediksson

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and what you would expect from a Hilton. The bonuses were the exec lounge which was great for working and the gym facilities were exceptional.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Natalie

Liked: Amenities
Very nice welcome, easy to find and good location. The breakfast was lovely and the staff were very attentive.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ricki

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a short stop on way to Lake Como. Hotel was nice and clean and breakfast was excellent with lot of options. I would definitely stay again.
Stayed 1 night in May 2025
Verified

8/10 Good

MI KYONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and great location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We had an excellent experience, start to finish.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to base for visiting Heidelberg

Great hotel. Friendly staff that went out of their way to make our time in the city more enjoyable. Comfortable rooms. And the location was perfect to serve as our base to venture out and explore the city.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It's hard to beat a Hilton Hotel. This hotel is very clean, the location is perfect, and the bar and breakfast were great. We were very comfortable here and really enjoyed our stay. I would always look to book a Hilton Hotel, they are all fantastic.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jonah

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bora

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room and nice neighborhood
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Older building, but excellent customer service and less than 10 minute walk to main boardwalk.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - only a 3 minute walk away from the main street (Hauptstrasse) and public transportation right in front of the hotel. The breakfast was very good 👍. The room was clean and comfortable.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, good location
Stayed 2 nights in Jun 2024