1 Aug 2019 by Crowne Plaza Heidelberg
Dear guest, Thank you for your rating! We look forward to welcoming you back in the future! Best regards Jessica Hammel Guest Service Manager
9 Jan 2020 by Andreas Wesch, Rooms Division Manager
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt bei uns und Ihre Bewertung. Wir hoffen es hat Ihnen bei uns gefallen und Sie besuchen uns mal wieder. Mit freundlichen Grüßen Andreas Wesch, Rooms Division Manager
26 Feb 2018 by Jessica
Dear gunnel Thank you so much for your review of our hotel and for choosing Crowne Plaza Heidelberg City Centre for your recent stay. I am glad to hear that you had such a positive experience with our staff and that you enjoyed our spa. We hope to welcome you back in the future. Best regards Jessica Hammel Guest Service Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 5974 square feet (555 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Heidelberg. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Hilton Heidelberg was completed in November 2023. Smoking is allowed in designated areas at this 4-star Heidelberg hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge)
Hilton Heidelberg offers 244 accommodations with a safe and complimentary dressing gowns. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Schrieder's – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Schrieder's Bar – This bar only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.
Hilton Heidelberg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
