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Hotel Am Schloss

3.0 star property

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Photo gallery for Hotel Am Schloss

A courtyard with outdoor seating, a castle in the background, and a mix of traditional and modern buildings.
A hotel room with two beds, a desk, a chair, a TV, and a kitchenette.
A spacious hallway with a wooden staircase, a reception desk, and a kitchen area.
A view through a window of a patio area with outdoor furniture and a view of buildings in the background.
A modern dining area with wooden floors, green upholstered chairs, and a central staircase.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Heidelberg Castle
    ‪2 min walk‬
  • Place, Church of the Holy Spirit
    ‪3 min walk‬
  • Airport, Mannheim (MHG)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed, City View

A hotel room with a bed, bedside table, lamp, chair, desk, and a window with curtains.

Comfort Double Room, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a bedside telephone, a wall-mounted light, and a wardrobe.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Comfort Double Room, 1 Double Bed, City View

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a bedside table with a phone, a wall-mounted light, and a wardrobe.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • City view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

A narrow hallway with a white door, a wooden floor, and a kitchen area with a stove and cabinets.

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

A hotel room with a bed, a desk, a chair, and a view of a building through the window.

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

A hotel room with two beds, a desk, a chair, a round table, and a potted plant.

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

A hotel room with a bed, a green sofa, a small round table, a chandelier, and a radiator.

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of a building.

Basic Double Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a radiator.

Basic Double Room, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
City Partner Hotel Holländer Hof
Heidelberg City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
4.7 out of 5, Exceptional, 982 reviews
The price is €126
includes taxes & fees
16 Aug - 17 Aug
City Partner Hotel Holländer Hof

About this property

Hotel Am Schloss

A rooftop terrace, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Am Schloss's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Heidelberg Castle. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Steps from Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma
  • Cats and dogs welcome for a fee
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 12 for children

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 382 reviews
Rating 8 - Good. 124 out of 382 reviews
Rating 6 - Okay. 21 out of 382 reviews
Rating 4 - Poor. 0 out of 382 reviews
Rating 2 - Terrible. 1 out of 382 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, friendly staff, beautiful room, wonderful breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking close. Y. Excelent breakfast. Very convenient location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sumit

Liked: Staff & service
Great location, great staff, very well worth it
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so big!!! We had plenty of of space for 3 adults. Perfect view of the castle and large bathroom and shower. Highly recommend! Perfect location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay at the foot of Heidelberg Castle. The staff was very warm and helpful. The breakfast is delicious. Beds comfortable. Convenient location in Alstadt with transit out front to Hbf.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Yi Feng

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff friendly especially the two who served breakfast. Parking a bit trick - if followed google map, you will have to find the entry of the building… and take ticket to get in, the hotel lobby is on 7th floor of the parking building. Hotel staff will give you a ticket for parking discount.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly. Garden terrace has the best view of the Heidelberg Castle. Be sure to bring your camera up to the terrace in the evening.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
Great view, pleasant atmosphere, helpful staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, easy parking, safe, clean, big rooms, close to old town!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

LEVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, they upgraded us so we had the roof top, stunning views! lovely staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

HONGYAN

Liked: Cleanliness, staff & service
nice location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better location! So easy to get to city center for restaurants, shopping and river access. Parking garage was very convenient. Our room looked right out at the castle, the views, roof top patio did not disappoint. Breakfast as good and the staff were all so friendly and informative.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an excellent location.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the castle and town.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, comfortable room, amazing breakfast
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. The room was clean, staff was friendly and the location was excellent.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Garry

Liked: Staff & service
Very friendly staff and good location for a day or two visit to Heidelberg
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

John Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel adjacent to the old town for easy walking and eateries.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view from the terrace. Have a great time staying in the middle of the town.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

priyank

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service,close to everything ,very clean and delicious breakfast
Stayed 1 night in Oct 2023