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Hotel Am Vitalpark

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Lobby
Exercise/lap pool
Sauna
Sauna
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪12 min walk‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Victor's Residenz-Hotel Teistungenburg
Teistungen
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 272 reviews
The price is €97
includes taxes & fees
21 Jul - 22 Jul
Victor's Residenz-Hotel Teistungenburg

About this property

Hotel Am Vitalpark

4 indoor pools, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Heilbad Heiligenstadt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

4 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Hotel Am Vitalpark, you're just a quick walk from Märchenpark Heilbad Heiligenstadt. Enjoy features like free WiFi in public areas, plus 4 indoor pools and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Theodor Storm, a fine-dining restaurant that serves international cuisine
  • Self parking available for a fee
  • Splash around at the lazy river or swim in the outdoor and 4 indoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Märchenpark Heilbad Heiligenstadt and 8 minutes by foot from Heinrich-Heine-Kurpark
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Am Vitalpark offers its guests 4 indoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Hotel Am Vitalpark. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4.5-star Heilbad Heiligenstadt hotel is smoke free.

Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 22 2026 to June 28 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from July 6 2026 to July 17 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 273 out of 481 reviews
Rating 8 - Good. 180 out of 481 reviews
Rating 6 - Okay. 23 out of 481 reviews
Rating 4 - Poor. 5 out of 481 reviews
Rating 2 - Terrible. 0 out of 481 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gunther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Es war alles perfekt 😊
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, amenities
Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!
Indoor Schwimmbad
Outdoor Sauna
Fit und Stark unten
Fit und Stark unten
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dietmar

Liked: Cleanliness, staff & service
Personal und Zimmer in Ortnung
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, abwechslungsreiches Frühstück, sehr netter Empfang, schönes Zimmer mit gutem Bett, Bundle mit angeschlossenem "Badeland" - all das lässt mich überlegen, ob ich nicht allein dafür für ein Wochenende nach Heilbad Heiligenstadt zurückkomme...
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Sauber und Ruhig, Nettes Personal
Stayed 1 night in Jul 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Saunabereich. Frühstück war super. Wir kommen gerne wieder.
Stayed 5 nights in May 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort

Perfekt børnehotel 👍😊

Vi vil klart anbefale dette hotel. 3. Gang vi bor på dette skønne hotel. En børnefamilie kommer ikke til at kede sig her, vi havde 4 overnatninger denne gang. Der var kun et minus, restauranten er desværre ALT for dyr for en familie på 4 hvor både voksne og børn over 6 år. skal betale 39€ pr. Person plus drikkevarer.Vi valgte at spise i byen hver aften af denne grund.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Torsten

Liked: Staff & service, amenities, property conditions & facilities
Schön ruhig und sauber
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Fijn hotel met goede voorzieningen Het hotel is netjes en de kamers zijn prima en schoon. Er is een koffieapparaat met cups aanwezig, evenals theezakjes, maar vreemd genoeg geen waterkoker – dat zou een handige toevoeging zijn. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt is heerlijk en zeer uitgebreid, echt een pluspunt. Wat betreft de wellness: de route naar het zwembad is wat omslachtig en onpraktisch, hier valt zeker nog iets in te verbeteren. Het zwembad zelf is prettig, met meerdere baden om van te genieten. De algehele massage was aangenaam, maar leek richting het einde wat gehaast. Over het algemeen hebben we fijne dagen gehad op het complex.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Vitalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Super!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit perfektem Wellnessbereich
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tomra Sorting

Liked: Cleanliness, property conditions & facilities, room comfort
Ein großartiges Hotel mit tollen Wellness Bereich
Stayed 1 night in Jun 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut! Jederzeit wieder!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war perfekt und sehr erholsam!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles gut

Alles gut
Stayed 1 night in Feb 2025
Verified

8/10 Good

Frani

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist in jedem Bereich super nett gewesen. Alles war sauber… wir kommen definitiv wieder
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles in allem gut!

Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum 2, Mal in diesem Hotel zu Gast und werden wieder kommen.
Stayed 2 nights in Jan 2025