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Hotel Krainerhütte

4.0 star property

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Photo gallery for Hotel Krainerhütte

Indoor pool, pool loungers
Lounge
Garden view
Sun deck
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
A-2500 Baden, Am kleinen Wegerl im Helenental, Heiligenkreuz, Lower Austria, 2500
  • Place, Heiligenkreuz Abbey
    ‪5 min drive‬
  • Place, Mayerling Chapel
    ‪6 min drive‬
  • Place, Doblhoffpark
    ‪8 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪33 min drive‬

Room options

View all photos for Business Single Room

Garden view

Business Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Business Double Room

Garden view

Business Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room

Garden view

Design Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 196 reviews
The price is €125
includes taxes & fees
14 Feb - 15 Feb
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About this property

Hotel Krainerhütte

Riverfront hotel with spa services and an indoor pool
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Hotel Krainerhütte offers 72 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature memory foam mattresses. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Heiligenkreuz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments.
During your stay at Hotel Krainerhütte, you'll be close to Rosarium. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 5-minute drive from Mayerling Chapel and 5 minutes from Heiligenkreuz Abbey
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Krainerhütte offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Krainerhütte. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Heiligenkreuz hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Krainerhütte has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Fishing
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Volleyball

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Pet fee: EUR 20 per pet, per night
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Krainerhütte
Hotel Krainerhütte Heiligenkreuz
Krainerhütte
Krainerhütte Heiligenkreuz
Krainerhütte Hotel
Hotel Krainerhütte Hotel
Hotel Krainerhütte Heiligenkreuz
Hotel Krainerhütte Hotel Heiligenkreuz

Hotel Krainerhütte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lila

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, beautiful forests and walkways, great breakfast. Will definitely come back
Stayed 1 night in Oct 2025

10/10 Excellent

Krunoslav

Stayed 3 nights in Apr 2024

2/10 Terrible

Pura

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad hotel

It was a beautiful hotel until they had no air conditioning and the bed was so old and bad to sleep we sweat all night and the front desk didn’t care at all I would never recommend this hotel we stay one day book 3 day they refuse to give us our money back when I told them the room is to hit yo sleep and no dark curtain the light wake you up
Stayed 3 nights in Jul 2022

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

2/10 Terrible

Mona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Mona kuwait

Its terrible experience no room service food only in certain time and boffee not order have to pay32 euro for person no minipar in room no AC although it hot weather cant sleep cant open window too mutch insects and fly away from every thing minimum15 minute with taxi 20 euro one way intertet very slow nothing good nothing nothing only the reception staff نصيحة لا يسكنه احد الا اذا مضطر لا ينفع لإجازة بتاتا بعيد عن كل شي وحشرات وحر لا يوجد تكييف والنت مصخرة كنت حاجزة ثلاث ليالي كنسلت حجزي وخسرت فلوس الحجز من كثر ما كنت ابي فرقاهم
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Georg

Ja
Stayed 1 night in Nov 2025

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Alles perfekt Pool könnte etwas wärmer sein
Stayed 1 night in Oct 2025

6/10 Okay

HAKAN

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Temizlik iyi. Calisanlar yardimsever. Otopark sorunsuz. Baska da iyi bir tarafi yok. Pazar gunu otel restorani kapali en yakin kasaba 10 dakika uzakta ve orada da cogu restoran kapali. Restorani olan otelde kalmamizin sebebi restorani olmasi. Oda 28m2 gosteriliyor ama eminim o buyuklukte degil. Aksam yemegi acik bufe 37 euro. Kesinlikle degmez. Cesit cok az. Tatli neredeyse yok. Icecek dahil degil. Kahve bile yok. Asiri gereksiz pahali. Odalarda kahve makinesi yok. Lobide de yok. Herseyden uzakta olan bir otelin daha cok imkan sunmasi lazim. Yatak kucuk ve rahat degil. Odada havalandirma var mi belli degil. Hava alsin diye balkon kapisini aciyorsunuz icerisi soguyor ve isinmiyor. Oda havasiz kaliyor. Tavsiye etmem.
Stayed 2 nights in Oct 2025

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Franz

Liked: Cleanliness, property conditions & facilities, room comfort

Check-in verbesserungswürdig -- Ab 16.00 Uhr nicht

Stayed 2 nights in Jan 2025

8/10 Good

Makbule

Travelled with family
Liked: Amenities, property conditions & facilities
Ist okay
Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana-Roxana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Judit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JI YUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변 시설이 아주 잘되어 있습니다. 수영장도 맘에 듭니다. 조식도 맛있고 직원들도 친절합니다. 다음에 또 머무를 의향이 아주 많습니다.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Stayed 1 night in Jul 2024

10/10 Excellent

Sascha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel au calme. Diner buffet à volonté qualitatif et exceptionnel pour 35 € par personne. Petit déjeuner délicieux. Seul bémol : le sauna était en travaux.
Stayed 1 night in Feb 2024

4/10 Poor

reinhard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

enttäuchung

ein etwas verwarlostes hotel, keine badetücher weder im zimmer noch im schwimmbad, duschen im schwimmbad ohne funktion, l eine von 2 liegen in der sauna kaputt, keinerlei infos über hotel, telefon im zimmer, auch im bad keinerlei watte, stäbchen, creme etc. personal des hotel freundlch aber hilflos. das essen und die bedienung im restaurant dagegen sehr gut und freundlich! trotzdem werden wir dieses hotel nicht mehr buchen. enttäuschend im verhältnis des angebots im internet!
Stayed 1 night in Feb 2024

2/10 Terrible

Fabio

Stayed 1 night in Jul 2023

10/10 Excellent

ANDREAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes sauberes Hotel, gutes Frühstück und nettes Personal
Stayed 1 night in Nov 2022

8/10 Good

Erich

Liked: Cleanliness, staff & service
Sehr hilfsbereites und freundliches Personal, Fehlende Beleuchtung des Schreibtisches, Batterie des Safes fast leer.
Stayed 2 nights in Aug 2022

8/10 Good

Franz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung passt, Abends gibt es nur das Buffett, sonst nichts zum Essen (z.B kleiner Snack)
Stayed 1 night in May 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war in zentraler Lage, Gute Ausgangslage zum Wandern und Radfahren. Freundliche Mittarbeiter, guter service konnte Fahrrad in einem abgesperrten Raum unterstellen. Werde es sicher bei meinem nächsten Besuch wieder Buchen
Stayed 3 nights in Nov 2021