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Kumpeli Spa

3.0 star property

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Photo gallery for Kumpeli Spa

Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
Sun deck
Exterior
Exterior
Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Muonamiehenkatu 3, Heinola, 18100
  • Place, Heinola Art Museum
    ‪11 min walk‬
  • Place, Heinola Summer Theatre
    ‪11 min walk‬
  • Place, Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access)

Superior Room (Spa Access)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room (Spa Access)

A hotel room with a wooden desk, a television mounted on the wall, a bed with a patterned bedspread, and a window with curtains.

Single Room (Spa Access)

  • Sleeps 1
  • Free Wi-Fi

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About this property

Kumpeli Spa

Spend the day relaxing on the beach or pampering yourself at Kumpeli Spa's full-service spa.
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Heinola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.
During your stay at Kumpeli Spa, you're just a quick walk from Lääninkivalteri Aschanin talo. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with Swedish massages at the spa
  • Amenities include newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Lääninkivalteri Aschanin talo and Heinola Summer Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 273 reviews
Rating 8 - Good. 133 out of 273 reviews
Rating 6 - Okay. 37 out of 273 reviews
Rating 4 - Poor. 5 out of 273 reviews
Rating 2 - Terrible. 1 out of 273 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Torsti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel with a spa

Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer mit Terrasse. Sehr gutes Frühstück mit guter Auswahl. Das Restaurant ist sehr zu empfehlen. Habe jeweils sehr gut gegessen. Sauna und Pools habe ich sehr genossen. Das Personal war stets freundlich und aufmerksam .
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Kimmo

Liked: Cleanliness, staff & service, property conditions & facilities
Mahtava allasosasto
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pietu

Liked: Cleanliness, staff & service, amenities
Huone oli siisti, henkilökunta avulias ja kylpylä positiivinen yllätys rentoutumishuoneineen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tommi

Huone oli erittäin siisti ja henkilökunta supermukava
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Toni

Liked: Staff & service
Kaikki sujui hyvin
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Minä

Liked: Cleanliness, staff & service, amenities
Ystävällinen henkilökunta. Siisti huone. Ihana kylpylä. Upeat näköalat. Vaikka hotelli on hieman vanha, niin paikka on ihana ja kylpylä loistava.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yö Heinolassa, miellyttävä kokemus.

Huone oli siisti ja parveke ihanasti järvelle päin. Kylpyläosasto oli tosi ihana ja Relax puoli loistava. Pukuhuone oli vanha mut muuten spa oli tunnelmallinen, aidot kynttilät paloi ja maisema järvelle. Todella hyvät saunat. Höyrysauna 😍 Kylpylältä kiva rantareitti ulkoilla. Hotelli oli vanha mutta siisti. Ainut pieni miinus oli ravintolapalvelut, ala carte jossa ei ollut pizzaa :) Aamupala oli hyvä. Täällä ois kiva kokoustaa, tiloja sellaiseenkin on.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Antti

Liked: Cleanliness, staff & service, room comfort

Aivan hyvä.

Eka kerta Kumpelissa ja tullaan kyllä toistekin. Loistava sijainti ja kylpyläosasto on remontoitu lähiaikoina. Pihassa ei ole sähköautojen lataus mahdollisuutta, joka on tänä päivänä itsestään selvyys hotelleissa.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huoneet siistit ja hiljaiset, mutta kuumat, onneksi parveke ja puhallin löytyi kuitenkin. Kuntosali vanhanaikainen. Kylpylä todella kiva, jos ei ruuhkaa. Aamupala simppeli hyvä. Ravintolan ruokalista illallisen kohdilta todella suppea.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, room comfort

Upea sijainti

Kiva kylpylä, upeat maisemat, ystävällinen henkilökunta. Aamiainen on vaatimaton, mutta illallinen hotelliravintolassa hyvä. Heinola oli muutoinkin mukava kohde ja suosittelemme myös Tango & Matto -bistroa.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Helle

Liked: Cleanliness, staff & service

Ikke okay til prisen

Dyrt ophold Dyrt at have hund med (35 euro for 1 nat ) Kedelig morgenmad Meget hundelort på græsplænerne Under standart til prisen Ingen aircondition på værelset Flot beliggenhed
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Paula

Hotelli kauniilla paikalla lähellä keskustaa ja ranta - sekä lenkkipolku kohteita. Allas osasto tyydyttävä sopivasti avoinna aamulla sekä jo iltapäivällä.Aamiainen tyydyttävä, mutta lihapullat,nakit, munakas ja piirakat eivät olleet kunnolla lämpimiä , olimme aamiaisella yleensä 8.30 - 9.30. Hotellihuone oli rauhallinen ja ikkuna-parvekebäkymät mahtavan kauniit. Huoneilmastointi ei ollut riittävä, pitituulettaa parvekkeen oven kautta. Emme löytäneet muovin -tai lasinkeräyspistettä.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kauniilla paikalla. Siisti huone, vaikka jo parhaat päivänsä nähnyt. Ravintolassa hyvä ruoka ja ystävällinen palvelu.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Hyvää hotelli ja huva huone
Stayed 1 night in Jun 2025
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, room comfort
Vastaanotossa oli ystävällinen henkilö, joka otti minut vastaan. Kaunis näkymä järvelle hotellihuoneen parvekkeelta. Rauhallinen ja muutenkin upealla paikalla oleva hotelli. Aamupala oli ihan ok, kaikkea tarpeellista oli tarjolla. Hotelli kaipaisi pientä pintaremonttia, mutta muuten oikein hyvin onnistunut vierailu hotellissa.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Olli

Liked: Cleanliness, property conditions & facilities, room comfort
Normaali
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erittäin pätevä kylpylähotelli

Kumpeli spa on mainio perheomisteinen yritys Heinolassa. Kylpyläpuoli on remontoitu erittäin hyvällä maulla ja vaikka sisällöllisesti se on tehty aikuiseen makuun, sai taapero myös iloa polskuttelusta ja porealtaista. Huoneessamme oli symppis 2000-luvun alun fiilis. Sängyt olivat hyvät ja erityismaininta menee isolle kiintokalustepenkille, johon oli helppo laskea tavarat.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava paikka pikavisiitille Heinolaan. Aina siellä on tullut majoituttua, kun on tullut Heinolaan yöksi jäätyä.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Todella hidas palvelu kaikessa.Hotelli todella vanha,huoneista näkee heti. Kylpylä on kylläkin koko hotellin helmi 👌
Stayed 1 night in May 2025
Verified

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli. Kylpyläosasto siisti ja rauhallinen. Aamupala hyvä ja huoneet toimivat.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Jari-Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön reissu. Kylvin hotellin kylpylässä monta tuntia. Illalla söin erittäin hyvän aterian hyvien juomien kera. Aamiaisbuffet ihan riittävä, en kaipaa kymmeniä erilaisia syötäviä. Kaiken kaikkiaan, erittäin rentouttava reissu!
Hotelli sijaitsee aivan järven rannassa, joten ravintolasta on upeat maisememat!
Ruoka oli todella hyvää!
Stayed 1 night in Sep 2024