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"The only missing thing was spa availability in the morning. Otherwise excellent. " More

By a verified traveller on Mon 02 Apr 2018

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Standard Double Room (Spa Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€150* Per night/room 20 May - 21 May

Single Room (Spa Access)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Spa Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Kumpeli Spa, you're just a quick walk from Heinola Art Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to deep-tissue massages at Kumpeli Spa
  • Amenities include newspapers, a front desk safe and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Heinola Art Museum and Heinola Summer Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Kumpeli Spa ratings based on 32 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kumpeli Spa

Everyone (22) Couples (7) Family (2)
5 out of 5

Posted by on 19 Jul 2020

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4 out of 5
The only missing thing was spa availability in the morning. Otherwise excellent.

Posted by on 2 Apr 2018

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Comment from Hotel Management

21 Apr 2018 by Hotelli Kumpeli Spa

Thank you for your feedback, in the morning you can use only one sauna and pool area. The spa is in full use at 14-21. Welcome again to our hotel!

5 out of 5

Posted by on 6 Aug 2023

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4 out of 5
Kaikin puolin hyvä, aamiaisella monipuolisen aamiaisen lisäksi nauteimme kerrassaan upeasta maisemasta.

Posted by on 11 Jul 2023

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4 out of 5
Kaunis luonto, aamiaisella kaikkea riittävästi loppuun saakka!

Posted by on 27 Aug 2022

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5 out of 5
Ihana, pieni, rauhallinen kylpylä. Tulen toistekkin 👍

Posted by on 18 Mar 2022

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4 out of 5
Loistava ruoka. Hyvä parveke. Ulkoasu ja sisustus vähän kauhtunut, jäänyt 1980-luvulle, kaipaisi päivittämistä.

Posted by on 22 Dec 2021

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3 out of 5
Huone oli aivan span lähellä ja heti ensimmäisessä kerroksessa. Jääkaappi oli myös huoneessa, joten juomamme oli sopivan viileät.

Posted by on 21 Nov 2021

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4 out of 5

Posted by on 6 Nov 2021

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5 out of 5
Ystävällinen henkilökunta. Siistit tilat ja rauhallista olemista.

Posted by on 16 Aug 2021

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Property Features

Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at the business-friendly Kumpeli Spa. Self parking is free.

  • 119 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Kumpeli Spa offers 119 accommodations with coffee/tea makers and complimentary slippers. LCD televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

On-site venue – This beachfront restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Kumpeli Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open selected days.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Thursday: 7:00 AM-10:00 PM
  • Friday-Saturday: 8:00 AM-11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 10:00 PM
  • Friday - Saturday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Kumpeli
  • Best Western Hotel Kumpeli Heinola
  • Best Western Kumpeli
  • Best Western Kumpeli Heinola
  • Kumpeli Spa Hotel Heinola
  • Kumpeli Spa Hotel
  • Kumpeli Spa Heinola
  • Kumpeli Spa
  • Kumpeli Spa Hotel
  • Kumpeli Spa Heinola
  • Kumpeli Spa Hotel Heinola

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.