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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby
Free daily continental breakfast
Exterior
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Place, Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self parking, and a free manager's reception. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking and RV/bus/truck parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests speak favorably about the location and the clean accommodations
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free.

Smoking is allowed in designated areas at this Helen motel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

5.8
Rating 10 - Excellent. 176 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 197 out of 1004 reviews
Rating 4 - Poor. 206 out of 1004 reviews
Rating 2 - Terrible. 232 out of 1004 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not overly happy exspected more from Baymount

Pool had no water in it no ice machine. No elevator. Breakfest was not much to it Air Conditioner was not adjustable.
Stayed 2 nights in Jul 2025

4/10 Poor

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower area was in terrible shape. I would not have raised my dog in it. The rooms were very dark. The remote control didn’t work and the bathroom lights didn’t work. The bathroom sink was also clogged. And the door handle going into the room was extremely loose
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sub-par motel. The carpet was filthy. When we walked barefoot on it and into the shower the filth showed. Breakfast was nothing to write home about.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness
When we entered the room, the bedding was on the floor & there were human stains on the bed. We immediately returned to the front desk & were given an upgraded room category. This would have been a great gesture to make up for sending us to an uncleaned & frankly GROSS room, and we knew this was a mistake due to probably staffing problems. But the new "upgraded" room had a hole in the wall & the toilet was broken, so we returned to the front desk & received a full refund. We proceeded to find another hotel nearby, which was similarly priced but no problems. Buyer Beware.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer, Santo Domingo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is dirty, with low maintenance, dirty floor, yucky bathroom tops, a lot of things not working. Worst stay ever
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

8/10 Good

Takarra, LUDOWICI

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The property is quite and close to everything. The hotel is older and it shows. But the people who work there are very friendly. We would stay again
Stayed 3 nights in Jul 2025

2/10 Terrible

Natasha

Terrible stay

The hotel it self is in a terrible state of disrepair. The pictures are deceiving. The pool bit has listed is not in working order and is drained and falling apart. The rooms themselves are disgusting. Beds were dirty and bathroom ceiling was falling apart.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

dusan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed there just one night. But room was so dirty. Bathroom tube had black steps marks . Looks like never clean before or very long time ago. Breakfast was very poor . No waffles maker no warm food. Just one thing was warm and that was coffe.
Stayed 1 night in Jul 2025

8/10 Good

Kendra

Travelled with family
Liked: Staff & service

Not satisfied.

Stayed 2 nights in Jul 2025

2/10 Terrible

German, Winter Garden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unacceptable stay

I am writing to formally express my deep dissatisfaction following an appalling stay at your hotel. From the moment we entered the room, it was immediately clear that it had not been properly cleaned or maintained in quite some time. The shower curtain rod was broken and unusable. Pink shot glasses were left on the floor, dead bugs were scattered throughout, and various debris and items were strewn across the room. A dirty towel in the bathroom. The carpet appeared to not have been vacuumed in weeks, and the floor was so filthy and sticky that it literally clung to our feet as we walked. It was absolutely unacceptable. I repeatedly asked to speak with the general manager and requested that someone come and clean the room. Despite multiple attempts, I was completely ignored. No action was taken to resolve the issue or to accommodate us appropriately. My children were rightfully disgusted, and our entire stay was extremely uncomfortable and stressful. The only bright spot in this experience was the front desk associate, Mary. She was kind, empathetic, and did everything within her limited authority to assist us. I greatly appreciate her efforts, but unfortunately, her professionalism was completely undermined by the general manager’s total failure to act. I expect a prompt response to this complaint, including an explanation of how such conditions were allowed and what will be done to rectify this situation. I also believe a refund or appropriate compensation is warranted.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!

We left after the first night. The place was disgusting. When. You first open the door the smell was terrible. The floors were dirty, the bathroom was moldy and not clean. Do not stay here! Absolutely the worst experience ever!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
This property was extremely dirty and very outdated. I could not have my family stay there. I left and found another hotel to stay at
Stayed 2 nights in Jul 2025

4/10 Poor

Kari

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was within walking distance to town, however, it was not clean at all. There were two separate partially used bars of soap in the shower, along with mold. Our toddler's feet were extremely dirty after 10 minutes on the carpet. Overall cleanliness was lacking.
Stayed 1 night in Jul 2025

8/10 Good

Staci

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Spacious rooms. Need a little updating. Friendly staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Shane

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was the mist disgusting hotel, I havd ever stayed in and I have lost my trust in Wyndham hotels and Expedia, the hotel charged me for a suite and put me in a different room not suite, the room was nasty and riddled with mold and stained sheets and blankets
Stayed 2 nights in Jul 2025

2/10 Terrible

Mario

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here. Sleep in your car better
Stayed 1 night in Jul 2025

6/10 Okay

Rafael

Stayed 3 nights in Jun 2025

6/10 Okay

Melvin

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2025