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Hampton Inn Helen

2.5 star property

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Photo gallery for Hampton Inn Helen

Exterior
Snack bar
Exterior
Room, 1 King Bed, Accessible Bathtub
Laundry room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
147 Unicoi Street, Helen, GA, 30545
  • Place, Charlemagne's Kingdom
    ‪2 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Oversized King Room with Whirlpool and Fireplace

32-inch LCD TV with cable channels, TV

Oversized King Room with Whirlpool and Fireplace

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study

32-inch LCD TV with cable channels, TV

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

32-inch LCD TV with cable channels, TV

King Study Riverview

9.8 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom King Suite with Whirlpool

Bathroom

One Bedroom King Suite with Whirlpool

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room Room with Roll In Shower

  • Sleeps 2

View all photos for King two room Suite

32-inch LCD TV with cable channels, TV

King two room Suite

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Standard Room

Minibar

Two Queen Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Minibar

Two Queen Standard Room Riverview

9.0 out of 10
Wonderful
(54 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Room with River View

Deep-soaking bathtub, free toiletries, towels

Two Double Room with River View

  • Sleeps 4

View all photos for Two Double Room

Deep-soaking bathtub, free toiletries, towels

Two Double Room

  • Sleeps 4

Two Queen Room

  • Sleeps 4

View all photos for Study King Room with Sofa Bed

Bathroom

Study King Room with Sofa Bed

  • Sleeps 3

Similar properties

Reception
Fairfield Inn & Suites by Marriott Helen
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 642 reviews
The price is €96
includes taxes & fees
5 Jan - 6 Jan 2026
Fairfield Inn & Suites by Marriott Helen

About this property

Hampton Inn Helen

Riverfront hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Helen. During your stay, you're just a quick walk from Chattahoochee River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Chattahoochee River and 3 minutes by foot from Charlemagne's Kingdom
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 16 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bred fast was good and the room was clean and comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Eugene

Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, friendly staff, walking distance from all the shops and restaurants. Water access, fire pit, waterside chairs, extremely peaceful at night. Beautiful location and atmosphere. Will be back!
Stayed 1 night in Sep 2025

2/10 Terrible

Silvia

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Real PET Friendly Hotel….in my room I found 2 coch-roaches, Spiders and flies. Upon arrival to the room, found a roach desd roach, then a roach crawling on the cieling. I complaciendo to the evening Clerk “Erika McDonnell. She said, “I will let my supervisor know”. I insisted she call her supervisor. I then spoke with Hannh Helms who promised a “Deep and thorough CLEANING of the room since there were no vacancies. We left the next morning and retornes in the evening and to our surprise “NO ONE HAD EVEN ENTERED THE ROOM, for it was in tacked, as how we had left it. I calmly spoke with Hannah again, to which she said, “My house keeping crew told me (it was taken card of) and again no one present in the evening to clean. Hannah appologized and offered 1 free night in any Hampton Inn hotel, to which I said, “What makes you think we would ever stay in a Hampton Inn again. I Am not mad that there were ROACHES, SPIDERS, and FLIES in the room. I am mad because no one cared enough to even check. In the 4 days we were there only Erika steped in the room once because I insisted for her to see that “House keeping” did not even take care of the room. I do not want compensation, I want a call from Corporate before I publish this in social media… I drope all day and just got home 09/21/25 00:26
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for our anniversary. Every employee I encountered was friendly and helpful. Very clean room
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was wonderful. It was a very nice .
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm fresh cookies out until 10pm, beautiful creek, and lovely staff. Room was perfect for the trip with plenty of counter space, mirrors, and minifridge/ microwave
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel. It was very convenient to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Valorie, Millen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Once we were checked in, we were able to walk everywhere downtown, which was very convenient considering it was the first day of Oktoberfest!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing in the woods in the heart of Helen!

Beautiful view over the River… We sat out on the swing by the River and just enjoyed the moment!
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved, Helen, Georgia! Hampton Inn definitely will stay there again
Stayed 2 nights in Jul 2025

6/10 Okay

Stanley, Melbourne

Stayed 2 nights in Jul 2025

10/10 Excellent

Coralia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pleace

Always a great place; I appreciated the renovations they are making. Keep up the good work.
Stayed 2 nights in Aug 2025

10/10 Excellent

BriAnna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was phenomenal!!! They were incredibly friendly and accommodating. Everyone went above and beyond to ensure our stay was as comfortable and easy as possible. 11 out of 10 for them!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit!
Stayed 2 nights in Aug 2025

6/10 Okay

Jeanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Gross

Not like any Hilton/Hampton I’ve been to. It was under renovations, but our room was “finished” Ugly carpet and poor renovation. No bathroom fans. Thought it was broken, but was told it’s ventilation and no fans. The poop smells and shower humidity lingered. Bring toilet spray if you have a teenage boy lol. The room was really spacious! The doors don’t shut. Just won’t be back, had an icky motel 6 vibe.
Stayed 3 nights in Aug 2025

6/10 Okay

hilvic

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 3 nights in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look forward to the renovations that are in progress to be completed. Still enjoyed the stay...no issues with upgrades in progress.
Stayed 1 night in Aug 2025

8/10 Good

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sherri

Stayed 1 night in Aug 2025

8/10 Good

Shelli

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great results soon.

Hotel was going through a needed remodel. Nothing was inconvenient , but some area's were in a understandable and necessary mess. No problems , just need patience and understanding for good results. We had a really good view from our room of the river.
Stayed 2 nights in Aug 2025

4/10 Poor

Wolfe

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Had a room on the first floor sadly with renovations starting early in the morning. Tapping, workers talking, glue smell was a great way to wake up. Please if you’re renovating on the first floor try not to put guests on the first floor.
Stayed 1 night in Jul 2025