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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Exterior
Free daily continental breakfast
Lobby
Room, Multiple Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi Hill Park
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪6 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quality Inn Downtown Helen

Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Downtown Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Unicoi State Park. Enjoy features like free breakfast and free WiFi in public areas, plus a seasonal outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, a lobby fireplace, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Unicoi State Park and a 2-minute drive from Chattahoochee National Forest
  • Cats and dogs welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 25 and close September 30.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1007 reviews
Rating 8 - Good. 287 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Iris

Stayed 2 nights in Jan 2026

10/10 Excellent

Tristina

Stayed 1 night in Jan 2026

8/10 Good

Debra

Liked: Staff & service, amenities
The place was good. When we got to our room we found 2 stink bugs in the riom, no other issues at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
The room was clean and lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location could not be beat, we parked our car and did not move it until we left, room was great, continental breakfast was great, and Jim at the front desk had the best customer service! I HIGHLY recommend this place and would definitely come back!
Stayed 3 nights in Jan 2026

8/10 Good

Tara

Travelled with group
Disliked: Amenities
Location to downtown was the only thing I would said was standout about this property
Stayed 3 nights in Jan 2026

2/10 Terrible

Katie

Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay as fine until 7:30am on Monday, the day we were checking out. We were woken up by what sounded like a herd of elephants dancing on the roof. Our top floor room was literally shaking. When I called the front desk, a lady told me that the roof was being replaced and that they weren’t supposed to start until 11:00 (checkout time), but the manager told them to come earlier. We were never notified about the construction. Had we been notified, I would have stayed somewhere else so we could enjoy sleeping in on our vacation. Due to the noise, we were forced to get up early and checkout early. I feel like they should have notified guests that there would be construction going on so that guests could make an informed decision as to whether they wanted to be scared awake or stay somewhere else where they could enjoy the room they rented.
Stayed 2 nights in Jan 2026

2/10 Terrible

Joey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No they did roof repairs on the building that we stayed in and the shingles fell off the roof on to our car we were woke up this morning bye construction workers working on the roof sounded like the building was going to fall down go outside see the shingles on my car go to the office to complain and he tells me that because it's enough season they were trying to fix the roof we should have been told so we could move our cars and we could have been prepared to be woke up by hammering and work on the roof they totally ruined our vacation
Stayed 2 nights in Jan 2026

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto completamente renovado y limpio y el personal muy amable trataré de quedarme una noche más muy bonito Helen
Stayed 3 nights in Jan 2026

10/10 Excellent

bruce

Stayed 2 nights in Oct 2025

2/10 Terrible

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Extremely disappointing stay. Location and hotel was fine. The TV had only a firestick. Couldn't see any news local or national. Lame choices. Almost didn't survive, After a long day of enjoying the area you want to relax and nope! Basically no TV for $100 per night.
Stayed 1 night in Jan 2026

8/10 Good

Sheyla

Travelled with partner
Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Ceceilia

Stayed 3 nights in Dec 2025

8/10 Good

Maria

Travelled with group
Liked: Room comfort
I have to pay for the parking Breakfast limited Staff friendly Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Suheily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Geiza

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great location
Stayed 2 nights in Dec 2025

2/10 Terrible

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Midiala

Liked: Cleanliness, amenities, property conditions & facilities
The place is perfect, clean and confy
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yandira

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Dec 2025

10/10 Excellent

Elwin, Lakeland

Liked: Cleanliness, amenities, property conditions & facilities
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
No issues. Front desk staff was great.
Stayed 1 night in Nov 2025