Best Western Premier Helena Great Northern Hotel

3.0 star property

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Photo gallery for Best Western Premier Helena Great Northern Hotel

Socialize and dine at this welcoming bar area with a long counter, stools, and comfortable seating.
Traditional reception area with a reception desk, chairs, display cabinet, and framed artwork.
Welcome to our hotel lobby, featuring a vibrant mosaic tile design and lush greenery along the hallway.
Cozy retreat with a large bed, desk, and two seating areas.
Enjoy a casual dining experience in a shaded outdoor setting with comfortable seating and beautiful views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Pool

Explore the area

Map
835 Great Northern Boulevard, Helena, MT, 59601-3315
  • Carroll College
    ‪3 min walk‬
  • Helena Civic Center
    ‪6 min walk‬
  • Cathedral of St. Helena
    ‪11 min walk‬
  • Helena, MT (HLN-Helena Regional)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Helena Great Northern Hotel

Hotel with free breakfast, steps from Exploration Works
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Best Western Premier Helena Great Northern Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Premier Helena Great Northern Hotel. During your stay, you're just a quick walk from Great Northern Carousel. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Steps from Exploration Works and 3 minutes by foot from Carroll College
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Premier Helena Great Northern Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 7750 square feet (720 square meters) and includes conference space. The business-friendly Best Western Premier Helena Great Northern Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3-star Helena hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Best Western Premier Helena Great Northern Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7,750 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 0 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Great Northern Helena
Best Western Great Northern Hotel
Best Western Helena Great Northern Hotel
Best Western Premier Great Northern
Best Western Premier Great Northern Hotel
Best Western Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel
Great Northern Helena
Helena Great Northern Hotel
Best Western Helena
Helena Best Western
Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel Hotel
Best Western Premier Helena Great Northern Hotel Helena
Best Western Premier Helena Great Northern Hotel Hotel Helena

Best Western Premier Helena Great Northern Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 612 out of 802 reviews
Rating 8 - Good. 145 out of 802 reviews
Rating 6 - Okay. 24 out of 802 reviews
Rating 4 - Poor. 9 out of 802 reviews
Rating 2 - Terrible. 12 out of 802 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities
Great hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great restaurants within walking distance. Staff is outstanding. Room is very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Evan

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2025

8/10 Good

Jo

It was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

alyson

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location in Helena with everything you need!
Stayed 2 nights in Mar 2025

10/10 Excellent

Wyatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, professional property.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nickolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exemplary. Every time I passed the front desk, the staff had a genuinely friendly welcome or well wish. They truly make you feel special.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Stayed 2 nights in Jan 2025

8/10 Good

Tim and Keius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Business traveller
Liked: Amenities
Fantastic stay! The hotel was clean and staff from friendly. Would absolutely stay here the next time I’m in Helena
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Samantha, Sheridan

Disliked: Staff & service
We checked in, and when we arrived at our room, it hadn’t been cleaned yet. It was disgusting knowing that we had been sent to a dirty room. We went upstairs to tell the front desk and they said they’d get it clean and let us know when it was ready. We waited in the lobby for about 30 mins without hearing anything. Asked the front desk if the room was ready yet? They replied yes. They never bothered to tell us, even though we were waiting right infront of them. Went to use the pool and it was closed. They said too many people weee in it previously and now it’s closed. Upon leaving the morning of, the fro t desk asked how our stay was. Normally I would t say anything, but I was upset, especially after spending over $200.00 for 1 night. The front desk said “sorry about that” I really think customer service is gone. They just collect their money now and do t truly care about your happiness. We had stayed at this hotel previously and really enjoyed it. It’s too bad this time around was not a good experience.
Stayed 1 night in Jan 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Helena! Service, breakfast, dinner, pool everything!
Stayed 1 night in Jan 2025

4/10 Poor

Geoff

Stayed 1 night in Jan 2025

10/10 Excellent

James

Excellent.
Stayed 1 night in Jan 2025