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DoubleTree by Hilton Helena Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Helena Downtown

Reception
Exterior
Premium bedding, down duvets, in-room safe, desk
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Place, Cathedral of St. Helena
    ‪6 min walk‬
  • Place, Carroll College
    ‪17 min walk‬
  • Place, Montana State Capitol
    ‪3 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Helena Downtown

Hotel in Helena with area shuttle service and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free self parking and a free area shuttle are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Helena Downtown offers 72 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Helena hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Helena Downtown. During your stay, you're just a quick walk from Holter Museum of Art. Free self parking, a free area shuttle, and a restaurant are available.
  • Free self parking
  • Enjoy Italian cuisine while dining at Bella Roma
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Holter Museum of Art and 5 minutes by foot from Original Governor's Mansion
  • Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2242 square feet (208 square meters) and includes conference space. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Helena Downtown. Self parking is free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Bella Roma - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 491 reviews
Rating 8 - Good. 142 out of 491 reviews
Rating 6 - Okay. 38 out of 491 reviews
Rating 4 - Poor. 18 out of 491 reviews
Rating 2 - Terrible. 13 out of 491 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Liked: Room comfort

Good location

The hotel is in a great location in the heart of Helena. The room was spacious and clean but we found the stairwells and pool area to be unkempt. Food crumbs all over the floor and dingy pool water were unappealing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Great view from my room!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Shawn

Disliked: Staff & service, property conditions & facilities
I paid for the breakfast through Expedia, the front desk said they didn't have it on their computer. I said it was on my phone I can show you on my phone, but the front desk said I would have to get with Expedia and at that point I was like screw it. I probably will never stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised and disappointed that the bed linens had an artificial, man-made fragrance. Most hotels use fragrance-free detergents to wash their bed linens and towels.
Stayed 1 night in Jul 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property is amazing for the location if you want authentic downtown Helena. It has some struggles with the maintenance; elevators struggled, doors didn’t close/open, the AC didn’t work properly, and the mini fridge (smart fridge) was a struggle to get to work. Staff were amazing and very helpful!
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Good location and nice sized clean rooms . Bathroom a little small
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when looking for a night in Helena for some exceptional dining. This is set in the middle of some great dining and the hotel is always quiet, clean and the staff are great.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Stayed 1 night in Jul 2025

8/10 Good

Shauna Marie

Liked: Cleanliness, staff & service, amenities
Perfect location and great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynn

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

10/10 Excellent

M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful and their cookies are my absolute favorite
Stayed 1 night in Jun 2025

4/10 Poor

Jann

Stayed 1 night in Jun 2025

10/10 Excellent

Carrington

Stayed 2 nights in Jun 2025

10/10 Excellent

Vickie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

8/10 Good

Joe

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Stayed 2 nights in May 2025

8/10 Good

Jeremy

Stayed 3 nights in May 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping went in room when door was clearly marked for no service. Management didn’t seem to care when the issue was brought to their attention. Don’t expect your possessions to be safe from housekeeping even when you clearly communicate for them to stay out of the room.
Stayed 2 nights in May 2025

10/10 Excellent

Renae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and accommodations

Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.
Stayed 2 nights in May 2025