Riva Boutique Hotel & Restaurant

3.0 star property

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Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Point of interest
Exterior
Point of interest
Handrails in stairways

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • Hill House
    ‪3 min drive‬
  • Loch Lomond Shores
    ‪15 min drive‬
  • Balloch Castle
    ‪17 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪32 min drive‬

Room options

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Riva Boutique Hotel & Restaurant

Hotel with free breakfast, in the vicinity of Loch Lomond Golf Club
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and a 24-hour front desk.
Riva Boutique Hotel & Restaurant offers 14 accommodations. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Riva Boutique Hotel & Restaurant gets high marks from our customers. During your stay, you're just a quick walk from John Muir Way - West. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Loch Lomond and The Trossachs National Park and 12 minutes from SEA LIFE Loch Lomond Aquarium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 301 reviews
Rating 8 - Good. 75 out of 301 reviews
Rating 6 - Okay. 43 out of 301 reviews
Rating 4 - Poor. 15 out of 301 reviews
Rating 2 - Terrible. 12 out of 301 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William John

Stayed 1 night in Mar 2025

10/10 Excellent

Bhargav, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has restaurant and located next to waterfront. Car charger is available close to the hotel. Staff were amazing and very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over priced

The room was nice .wasnt happy about the see through bathroom door.There wasn’t any privacy.The down stairs bar area where we ate our food was needing a freshen up.The food was not great and the breakfast was pretty poor.For the price we paid for the accommodation I think it was over priced.
Stayed 1 night in Mar 2025

6/10 Okay

Ken

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel in a convenient location to visit Helensburgh. Tasty continental breakfast served though there was only white bread. Lots of creaking flooring meant regularly woken up. Had a coffee machine but no instructions. I had to clamber under a table to plug it in. The mattress was very soft, too soft for me but that's personal choice. The reception was rarely manned.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well decorated only negative is when we checked in we were told Sunday breakfast is between 8-10. We went to breakfast at 9:30 where there was not much left and advised breakfast finishes at 9:30. Although we got fresh tea and a couple of fresh pastries. We did feel a little bit of an annoyance at the start. However worth the stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, Melina and Gary were both so nice and made our stay so nice We will be back x
Stayed 1 night in Mar 2025

8/10 Good

Barry

Stayed 2 nights in Mar 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Iain Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem of place. The room was amazing with lots of style and nice touches. Will 100% recommend to friends
Stayed 1 night in Mar 2025

4/10 Poor

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic and relaxing

The hotel is minutes walking distance from the train station and the view down is idyllic itself looking towards the water. The check in was easy and the staff were very friendly and helpful asked us if we would like to book our meal in the restaurant and although we were also told when breakfast was, I liked that everything you’d need to know was also on the key ring to your room. The room was spacious, the view was amazing from either windows and the shower was exceptional. The bed was so comfy and the coffee machine is a nice touch. I also love that the shampoo, conditioner and soaps are all scottish made and all natural. The extras of the dental kit (toothbrush and toothpaste) and shaving kit(shaving gel and razor) was a nice suprise. The breakfast was excellent, there was a lot of great choices available and the fruit tasted fresh. The bar area is also a nice place to have drinks or something to eat as it’s relaxing and full of character and charm.
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique hotel. Located on the the front in Helensburgh. Nice bar and restaurant, very nice room and ensuite. Staff were very helpful and the one evening meal we had was really good. The staff were very accommodating with out son from the base coming down to share breakfast with us. We will definitely be staying again.
Stayed 2 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely modern hotel

Lovely hotel; the decor was fabulous. Comfortable room with water, chocolates and coffee, tea and biscuits. Good shower but not so keen on a glass door to the en-suite! Staff very friendly and helpful.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Average

Very average hotel. We paid £100 for our room which was nice but a little tired. Probably worth no more than £70. The bathroom is a bit weird as it’s a glass partition. The shower area had a musty smell with black mold all around the silicone areas. The food bill for 2 mains and 2 desserts and 2 drinks came to £76 pounds . Pizza was lovely but sadly the bolognaise was poor. The mince was all clumped together in large lumps and it really lacked in any flavour. My tiramisu looked amazing but unfortunately lacking in flavour with the texture of an old piece of gum that had been chewed for too long. Went down for breakfast in the morning to be told no cooked breakfast but they might do it in the future. The continental breakfast consisted of a couple of different cereal, toast, tinned fruit cocktail, jam and tea and coffee. No cheese, ham or Croissants that normally come with continental breakfast. It’s a nice location and if you do decide to stay here I’d recommend eating out. The staff were pleasant enough.
Stayed 1 night in Jan 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. The double room we stayed in is quite small with very limited storage. The bed was a bit lumpy in parts. The continental breakfast was great. Would stay again but in a different room.
Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very comfortable stay.Staff very friendly and sorted out car parking for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding all round, I will definitely be back.
Stayed 1 night in Dec 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Food was tasty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location, hotel was lovely. Really liked the decor. The double room was idea and had a record player in it which was nice to play. Nice touch
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Henry

Travelled with partner
Liked: Staff & service
Nice and clean ! Warm and comfortable room ! Definitely stay again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean hotel with great atmosphere. A must stay if in the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024