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Hotel Rickmers Insulaner

4.0 star property

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Photo gallery for Hotel Rickmers Insulaner

Comfort Doppelzimmer Meerblick und Terrasse/Balkon | Living area
Garden
Front of property
Suite, Sea Facing
Regional cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Am Suedstrand 2, Helgoland, 27498
  • Place, Südstrand
    ‪3 min walk‬
  • Place, Helgoland (Südhafen) Ferry Terminal
    ‪10 min walk‬
  • Place, Nordstrand
    ‪11 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Kleines Doppelzimmer

Kleines Doppelzimmer

Kleines Doppelzimmer

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Sea View

Comfort Double Room, Sea View

Comfort Double Room, Sea View

  • Sea view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, Sea Facing

Comfort Single Room, Sea Facing

Comfort Single Room, Sea Facing

  • Sea view
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Family Suite

Comfort Family Suite

Comfort Family Suite

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite, Sea Facing

Suite, Sea Facing

Suite, Sea Facing

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite with Oceanview

Superior Suite with Oceanview

Superior Suite with Oceanview

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Comfort Doppelzimmer Meerblick und Terrasse/Balkon

Comfort Doppelzimmer Meerblick und Terrasse/Balkon | Living area

Comfort Doppelzimmer Meerblick und Terrasse/Balkon

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort- Doppelzimmer mit Balkon

  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Rickmers Insulaner

Beachfront hotel with a fitness center
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Hotel Rickmers Insulaner offers 43 accommodations with minibars (stocked with some free items) and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Helgoland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
During your stay at Hotel Rickmers Insulaner, you're just a quick walk from Südstrand. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute walk from Südstrand and 4 minutes by foot from Kringelstrand
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Rickmers Insulaner offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Rickmers Insulaner.

This Helgoland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 34 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 24.00 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 for adults and EUR 30 for children
  • Pet fee: EUR 24.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rickmers Insulaner Helgoland
Rickmers Insulaner Helgoland
Rickmers Insulaner
Hotel Rickmers Insulaner Hotel
Hotel Rickmers Insulaner Helgoland
Hotel Rickmers Insulaner Hotel Helgoland

Hotel Rickmers Insulaner Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 72 reviews
Rating 8 - Good. 26 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jo-anne, Tendring

Stayed 1 night in Nov 2025

6/10 Okay

Gesine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The proximity to the harbour could not be closer! Good location. The room was small but clean. The area near the sliding door had a table, 2 chairs and 2 foot stools. It felt very cramped. We spent Aus$977 for 2 nights and had to ask for fresh towels for the 2nd day and tea bags, 4 tea bags were provided. It seemed a bit paltry. The reason given was to be environmentally friendly. After requesting, which I do not like to do, the items were provided. The room bin was emptied unasked at the same time of dropping the items off, but I would have expected house service to make the bed as well. There was a nice intro to the island provided by the receptionist with a glass of bubbly. The garden had lots of little sitting areas to be either secluded or to take in the beautiful view. The breakfast is not to be missed! A great experience and it could not be any better!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is exceedingly nice and helpful. The rooms are perfect and the food is delicious. They really got to know my father and I and went above and beyond to help us find what we needed. I highly reccomend staying here.
Stayed 2 nights in Jan 2019

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Uwe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragendes Essen. Sehr nettes Personal. Gern wieder.
Stayed 4 nights in Jul 2025

10/10 Excellent

????????? ?????? ??? ???

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr gut! Vielen Dank!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr empfehlenswert, Haus mit langer Tradition
Stayed 2 nights in Jul 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Amenities
Grundsätzlich ein empfehlenswertes Hotel. Wir hatten ein recht großzügiges Doppelzimmer mit einem sehr kleinen Bad. Alles etwas in die Jahre gekommen, aber noch in Ordnung! In den nächsten zwei Jahren ist eine Renovierung sicher notwendig.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel auf Helgoland tolle Lage und sehr schönes Zimmer mit einer tollen Aussicht. Personal war freundlich, zuvorkommend. Kann ich nur empfehlen.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jannik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschöner Aufenthalt
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jan Kresten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel

Flot beliggenhed ved havnen. Meget høflig og god service. Fine rummelige værelser. Perfekt rengøring.
Stayed 1 night in Dec 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein perfekter Aufenthalt

Das Hotel liegt perfekt neben dem Fähranleger. Die Begrüssung war sehr freundlich, das Zimmer sehr süss und geräumig mit einem wunderbaren Blick aufs Meer. Frühstücksbuffet sehr üppig. Restaurant mit leckeren Speisen. Anleger zur Düne in Sichtweite.
Blick aus dem Fenster
Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sandra, Henstedt-Ulzburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Florian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel. Gerne wieder. Es gab nichts zu Beanstanden!
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir empfehlen das Hotel und kommen gerne wieder.
Stayed 1 night in Sep 2023

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Kerstin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist zentral und das Personal sehr nett. Leider hat Preis nicht zu dem Zimmer gepasst das man uns gegeben hat. Frühstück war toll. Helgoland eine Reise wert.
Stayed 2 nights in Jul 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tolles Hotel mit hohem potential nach oben im Rest

Hatten einen wirklich tollen Aufenthalt im Hotel Rickmers, super Empfang und Begrüßung sowie immer ein offenes Ohr für belange. Derceinzige Wermutstropfen war das der Service im Restaurant sehr leihenhaft und überfordernt Wirkte. Mussten sehr lange auf Getränke Anfrage warten sowie wurde dieses zweimal der Tisch verwechselt. Man erkannte das schlechte Saisonkräfte ihren Dienst tun dessen Erfahrung fehlte. Trotzdem eürden eir dieses Hotel immer wieder nehmen.
Stayed 2 nights in Jul 2023