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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Lobby sitting area
Reception
Lobby sitting area
Double Room
Laundry room

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Laundry
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Helsinki Cathedral
    ‪16 min walk‬
  • Kauppatori Market Square
    ‪4 min drive‬
  • Helsinki Exhibition and Convention Centre
    ‪6 min drive‬
  • Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, pillow-top beds, desk, laptop workspace

Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (6 persons)

Family Room (6 persons)

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(58 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Loft Room

Family Loft Room

Family Loft Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Citybox Helsinki

Hotel connected to a rail/subway station in Helsinki
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
With your stay at Citybox Helsinki, you're connected to a rail/subway station and just a quick walk from Hakaniemi Market Square. You'll find features like free WiFi in public areas, plus meeting rooms and laundry facilities.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Just a 4-minute drive from Kauppatori Market Square and 6 minutes from Helsinki Exhibition and Convention Centre
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, an elevator, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 401 out of 550 reviews
Rating 8 - Good. 116 out of 550 reviews
Rating 6 - Okay. 21 out of 550 reviews
Rating 4 - Poor. 5 out of 550 reviews
Rating 2 - Terrible. 7 out of 550 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location in Helsinki

The room was clean, the bed was comfortable, and the location was good, right around the corner from a metro station, just 2 stops to central station. Neighborhood was safe and quiet, and its very close to a 24 hour grocery store. I would stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities

Modern hotel for a decent/budget price.

Modern hotel, great reception area and good use of technology. Excellent amenities. Nice bathrooms. Only negative, the flooring in the bedroom is like a course vinyl, clearly installed to last and easy to clean, but not very comfortable to walk on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Amenities
The staff was excellent, the location was very good and highly recommend this place to stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second citybox hotel we have stayed at and it was just as good as the first! Would highly recommend the company. The hotel is clean, accessible and the communal areas are great. The only issue we have is that there is a coffee machine where you can purchase different coffee and as a non-coffee drinker a machine that also had tea or hot chocolate options would be a nice addition!
Stayed 3 nights in Apr 2025

10/10 Excellent

Angus

Stayed 1 night in Apr 2025

10/10 Excellent

Trenton

Stayed 4 nights in Apr 2025

10/10 Excellent

George

Stayed 2 nights in Apr 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Mehul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good property. Staff here is very nice.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Stayed 4 nights in Dec 2024

10/10 Excellent

Marteen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely affordable hotel!

I LOVED this hotel! I can’t believe the price for what you get here. The location is perfect too, lots of restaurants and coffee shops walking distance and in a very nice are. I would definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredibly efficient, clean, and excellent! Have never had such an easy check-in experience and smooth stay. Great shower pressure too. Highly recommend!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ben Poh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, automated....good location
Stayed 4 nights in Mar 2025

10/10 Excellent

Yunsang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Larisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited requirements for short stay. Clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

The hotel is fully self service in order to maintain lower prices. Check in is automated via a pin number emailed to you. It all worked seamlessly for us but there is an on site manager to assist if required. The communal kitchen area offers a toaster and a coffee vending machine. Overall, the hotel is very clean and modern. There is a Metro stop very close by, or walk to the centre in about 20 minutes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, easy to check in. Nice area to heat food and have coffee/tea, etc. Also very good washing machine and dryer
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025