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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Lobby
Property video
Junior Suite
Fridge, microwave
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Linnanmaki Amusement Park
    ‪10 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(35 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.2 out of 10
Wonderful
(77 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Pillow-top beds, desk, laptop workspace, soundproofing

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Loft Room

Family Loft Room

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room (6 persons)

Family Room (6 persons)

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Citybox Helsinki

A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
With your stay at Citybox Helsinki, you're connected to a rail/subway station and just a quick walk from Hakaniemi Market Square. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and meeting rooms. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Just a 3-minute drive from Helsinki Cathedral and a few minutes from Kauppatori Market Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. Citybox Helsinki also features express check-out, an elevator, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 13.90 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 13.9 for children
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 24 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 632 out of 867 reviews
Rating 8 - Good. 189 out of 867 reviews
Rating 6 - Okay. 30 out of 867 reviews
Rating 4 - Poor. 8 out of 867 reviews
Rating 2 - Terrible. 8 out of 867 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and clean place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

dariusz

Liked: Cleanliness, staff & service, amenities
Very friendly staff, nice clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super centric and convenient.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

dariusz

Liked: Cleanliness, staff & service, amenities
Good service, nice room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ross

Good location and room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

aleksandr

Liked: Cleanliness, amenities, property conditions & facilities
Cool place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian Scott

Liked: Cleanliness, staff & service, amenities
Everything was so pleasant and comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mehtap

Liked: Cleanliness, staff & service, property conditions & facilities
Highlu recommend!! Very clean, smooth check in, well wifi and great location (close to both the tram and the metro station).
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation for a quick stop. Good area and close to public transport.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Clean warm room, friendly staff, great catering facilities
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, smart hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexiel

Liked: Cleanliness, amenities, property conditions & facilities
Verry good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay.

Another great stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean and neat. Good value for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Juraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had everything we expected and needed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juha

Liked: Amenities
Excellent value for money, great location.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and central location Very good
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Glenn

Liked: Amenities
The staff was excellent, the location was very good and highly recommend this place to stay.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Dr. Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Great room and area downstair to hang out in. Really nice festive touch from the staff with free hot chocolate one night and free gingerbread decoration another night.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Van Chinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, common area was also nice to hang out in. All in all had a really pleasant stay.
Stayed 2 nights in Oct 2025