See all properties

Hotel Haven

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Haven

Daily buffet breakfast (EUR 30 per person)
Property video
Minibar, in-room safe, desk, laptop workspace
Courtyard
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Place, Stockmann
    ‪8 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Balmuir Suite

Balmuir Suite

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
NH Collection Helsinki Grand Hansa
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 473 reviews
The price is €176
includes taxes & fees
11 Jan - 12 Jan 2026
NH Collection Helsinki Grand Hansa

About this property

Hotel Haven

Luxury hotel with 3 restaurants and a 24-hour fitness center
Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Haven offers 137 accommodations with minibars and safes. Accommodations offer separate sitting areas. Smart televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Haven. During your stay, you're just a quick walk from Esplanadi. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Kauppatori Market Square and 7 minutes by foot from Helsinki Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Hotel Haven has 3 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 39 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Hotel Haven Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place except for the exercise room

The equipment in the exercise room was antiquated and did not work
Stayed 2 nights in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025

8/10 Good

Seppo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

roman

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025

4/10 Poor

Chidubem

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Pavel

Stayed 2 nights in Sep 2025

10/10 Excellent

Antti-Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Hugo

Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice big rooms. Great choice for central Helsinki.
Stayed 7 nights in Jul 2025

10/10 Excellent

Peter, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mervi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful, arranging 2 rooms next to each other, one with a cot for a baby. The rooms were spacious and had an armchair and couch. The breakfast buffet, whilst not the most extensive, was more than sufficient. One downside is that it isn't the most accessible hotel I've stayed in. We had a baby in a pram and found it wasn't easy to get around, although on the last day of our stay we did find a lift the wasn't very well sign posted but would have made it easier to get to the breakfast room. I'd definitely recommend the hotel but be aware of accessibility issues.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sanat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay with our family. The staff was excellent and super helpful and the breakfast was also exemplary. We look forward to coming back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the room.

Loved the hotel. Everything about the stay was perfect.
Stayed 3 nights in Mar 2025

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Staff & service, amenities
Staff were very pleasant and nice. The area location was also very convenient. The room was a bit outdated and looks a bit more rundown than in pictures.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.
Stayed 4 nights in Apr 2025