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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€172* Per night/room 4 Apr - 5 Apr

Grand Deluxe Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Prime Superior

Bed Count 1 King Bed Maximum Occupancy 3 Max

Helsinki Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Hotel Haven's good location. During your stay, you're just a quick walk from Esplanadi. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Kauppatori Market Square and 7 minutes on foot from Helsinki Cathedral
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Haven ratings based on 46 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Haven

Everyone (26) Couples (13) Business (2) Family (2) Other (1)
4 out of 5

Posted by on 25 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by Reception

Dear guest, Thank you for your feedback. We appreciate your time and hope to see you again! With kind regards, Santtu Ahola Duty Manager

1 out of 5

F

Breakfast in outside Very dyrk area inside restourant

Posted by , from russia on 18 Nov 2017

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4 out of 5

Posted by on 2 Sep 2023

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Comment from Hotel Management

5 Sep 2023 by John Wasserfall, Reception

Dear Larissa,Thank you for choosing our hotel and sharing your experience here. We are thrilled to notice that your stay with us was pleasant.We truly hope that we would have the pleasure of welcoming you back here as our guest. Have a lovely summer time! Best regards,

4 out of 5
Erinomaisia olivat sijainti, aamiainen, henkilökunnan ystävällisyys ja huoneen väljyys. Parkkihallista lisäpisteet. Huoneen valaistukseen olisin toivonut paremmat lukuvalot sängynpäätyyn ja valaistun meikkipeilin kylpyhuoneeseen. Ikävät tahrat sohvassa eivät ole sitä mitä tämän tason hotellissa odottaa grand deluxe tason huoneessa.

Posted by on 18 Dec 2022

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Comment from Hotel Management

5 Jan 2023 by Heidi

Hei Irja,Suuri kiitos vierailustanne Hotel Havenissa, ja ennen kaikkea kauniista sanoistanne. On ilo lukea, että viihdyitte vieraanamme ja olitte tyytyväisiä palveluihimme! Kiitokset myös lisäkommenteistanne, otamme näistä ilman muuta opit. Toivottavasti meillä on ilo saada teidät pian uudelleen vieraaksemme. Sillä välin, toivotan mitä ihaninta talven jatkoa!Lämpimin terveisin,Heidi TariloVastaanottopäällikköHotel Haven

5 out of 5
Nice first class boutique hotel at a most convenient location.

Posted by , from Hameenlinna on 15 Jul 2022

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Comment from Hotel Management

21 Jul 2022 by Aino / Reception

Dear Ari, Thank you for your kind review. We wish you a pleasant rest of the summer and welcome to stay with us again! With kind regards, Aino / Reception

4 out of 5
Olimme kaksi yötä hotellissa.Aamiaisella neljän hengen seurue . Meidät ohjattiin pöytään ,kaadettiin kahvit kuppiin valmiiksi jäähtymään ja kahvi loppui kesken samoin maito nekasta , pyynnöstä huolimatta kumpaakaan emme saaneet lisää.Toinen aamu meidät ohjattiin ikkuna pöytään jossa vanha vetoinen ikkuna siispä palelimme koko aamiaisen ajan.Hinta ei vastannut hotellin tasoa,huoneessa kokolattia matto vanha ja kulunut .Sijainti keskeinen paikka joka on hyvä

Posted by on 5 Apr 2022

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Comment from Hotel Management

9 Apr 2022 by Aino / Hotel Haven

Hei Marjo, Suuri kiitos, että valitsitte yöpyä juuri meillä, sekä ennen kaikkea ajastanne jakaa kokemuksenne kanssamme. Olen pahoillani että kokemuksenne aamiaiseltamme ei vastannut hotellimme tasoa. Teemme parhaamme että palvelumme jatkossa olisi onnistuneempi.Todella toivon, että saamme toivottaa teidät jälleen pian tervetulleeksi Hotel Haveniin, jotta voimme näyttää teille, mitä voimme parhaillamme tarjota. Sillä välin, mikäli mitään lisähuomioita tai kysymyksiä herää, olen ilomielin avuksenne. Oikein ihanaa kevättä! Ystävällisin terveisin, Aino Sipiläinen Duty Manager

5 out of 5
Tunnelma, henkilökunnan palvelualttius Kaikki! Ihan mahtava! Meidän oma hotelli Helsingissä, emme halua muuta!

Posted by on 9 Oct 2021

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Comment from Hotel Management

12 Oct 2021 by Santtu

Hei Eila, Valtavat kiitokset ihanasta arvostelustanne. Toivottavasti näemme pian uudelleen! Ystävällisin terveisin, Santtu Ahola Duty Manager

4 out of 5
Aamiainen oli loistava ja paikka miellyttävä. Koko hotellissa hyvä palvelu.

Posted by on 15 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by Heidi

Hei Seppo, Suuri kiitos ajastanne jakaa kokemuksenne ja vierailustanne meillä. Mahtava kuulla, että viihdyitte meillä näin hyvin! Toivottavasti näemme jälleen pian. Parhain terveisin, Heidi Tarilo Vastaanottopäällikkö Hotel Haven

2 out of 5
Hintaan nähden aika vaatimaton huone. Palvelussa vikaa väärä koodi oveen eli takaisin respaan. Ikävää

Posted by on 6 Nov 2020

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4 out of 5

Posted by on 6 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Heidi Tarilo

Dear Guets, Thank you for your review and having stayed with us. I am sorry to see that your stay did not quite manage to meet your expectations. Should you like to give us more details so that we can improve our services, just let us know. Hopefully we will hear from you soon. Best regards, Heidi Tarilo Front Office Manager

Property Features

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Haven. Parking is available for a fee. This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Helsinki (HEC-Helsinki Central Train Station) (1.6 km / 1 mi)
  • Metro station: Kauppatori Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Haven offers 137 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Smart televisions come with pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Films for purchase
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Travel cot

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Hotel Haven has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haven Helsinki
  • Haven Hotel
  • Hotel Haven
  • Hotel Haven Helsinki
  • Haven Hotel Helsinki
  • Hotel Haven Hotel
  • Hotel Haven Helsinki
  • Hotel Haven Hotel Helsinki

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

The property is a member of Preferred Hotels & Resorts.

  • Green Key
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.