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Hotel Alsterquelle

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Photo gallery for Hotel Alsterquelle

Double or Twin Room
Buffet breakfast for a fee on weekdays
Exterior
Interior
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Norderstedter Str. 80, Henstedt-Ulzburg, SH, 24558
  • Place, Golfclub Gut Kaden
    ‪11 min drive‬
  • Place, Costa Kiesa
    ‪11 min drive‬
  • Place, Crazy-Snorkling
    ‪12 min drive‬
  • Airport, Hamburg (HAM)
    ‪34 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Breakfast available
  • Housekeeping
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About this property

Hotel Alsterquelle

Along with laundry facilities, this smoke-free hotel has a garden and free self parking. WiFi in public areas is free.
Hotel Alsterquelle offers 22 accommodations with complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Henstedt-Ulzburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Alsterquelle, you'll be close to Costa Kiesa. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served weekdays for a fee
  • Amenities include laundry facilities, an elevator, and a terrace
  • 8 minutes by car from Costa Kiesa and 9 minutes from Hochseilgarten Norderstedt
  • Pets welcome for a fee
As a guest of Hotel Alsterquelle, you'll find a terrace, a garden, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This 3-star Henstedt-Ulzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Alsterquelle Henstedt-Ulzburg

Alsterquelle Henstedt-Ulzburg

Alsterquelle

Hotel Alsterquelle Hotel

Hotel Alsterquelle Henstedt-Ulzburg

Hotel Alsterquelle Hotel Henstedt-Ulzburg

Hotel Alsterquelle Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 27 out of 81 reviews
Rating 4 - Poor. 14 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed, not value for the money. This was not a hotel, it was like a hostel. Spiderweb in the entrance, not possible to close the window (broken) and everything was very worn out.
Stayed 1 night in Jul 2024

6/10 Okay

Maidung

Stayed 1 night in Jul 2023

2/10 Terrible

Nisha

Stayed 1 night in Apr 2023

6/10 Okay

Anika

Stayed 1 night in Jul 2022

4/10 Poor

Kiyotaka

Stayed 1 night in Jul 2022

6/10 Okay

Alyce

Disliked: Staff & service, room comfort

Lack of communication with staff

no refrigerator in the rooms so used the refrigerator in the lobby but they never explained that the lobby would be locked and unable to access early A.M I called the 2 phone numbers listed on the frontdoor but was told no one was available on site and had to wait until the staff arrived. Had to leave without the product I had purchased in their refrigerator. UGH!!!!!! Too small a bed to be able to sleep comfortably.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Good location, friendly reception staff - but extremely overpriced €200 for a room. Dirty carpet unattractive smell in the room and corridor.
Stayed 1 night in May 2019

8/10 Good

Ursula

Liked: Staff & service
Ein Hotel, das in die Jahre gekommen ist. Vieles im argen, müsste renoviert und modernisiert werden. Das Bett war bequem und sehr sauber, im Zimmer liegt Teppichboden
Stayed 3 nights in Oct 2024

8/10 Good

Vicki

Stayed 1 night in Aug 2024

2/10 Terrible

Torben Juul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stefan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Für mich persönlich reine Monteur unterkunft
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Claus

Disliked: Room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Josef

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ist eine Unterkunft für Monteure
Stayed 2 nights in Jun 2024

6/10 Okay

kevin

Stayed 1 night in May 2024

8/10 Good

Ali Deniz

👍
Stayed 1 night in May 2024

8/10 Good

Perry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A nice place for a cheap one night stay. Not much around the hotel.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Pay in cash for Park without invoice

Ville have betaling for parkering, kun kontant uden kvittering
Stayed 2 nights in Mar 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sven

Travelled with family and small children
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

4/10 Poor

Ulf

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Maren, Berlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel ist etwas in die Jahre gekommen und wird wohl vorwiegend als Bauarbeiterunterkunft genutzt. Trotzdem fühlten wir uns gern empfangen und das Frühstücksbuffet hat alles wieder heraus geholt. Wir kommen wieder.
Stayed 2 nights in Oct 2023

6/10 Okay

Dennis

Travelled with family
Disliked: Staff & service
Es dürfte sich leider nicht Hotel nennen es ist eher ein Motel, bzw eher was für Monteure. Es ist nicht Familien freundlich. Zumal die Einrichtung nicht die Modernste ist und gewisse Dinge auch nicht mehr auf dem Modernsten stand sind. Leider nicht weiter zu Empfehlen. Betten sind eher durchgelegen.
Stayed 2 nights in Sep 2023

6/10 Okay

Flemming

Disliked: Staff & service, property conditions & facilities, room comfort

En lidt trist oplevelse

Hotellet lå afsides udenfor byen. Da vi kom var der ingen i receptionen og alt var aflåst. Efter nogen tids søgen kom der en polsk håndværker der boede på hotellet. Han fortalte os at vi skulle ringe til ejeren for at få nøglen. Efter at have ringet fik vi nøglen fra en automat efter at ejeren havde oplyst koden. Et slidt hotel beliggende i et meget ucentralt område.
Stayed 1 night in Sep 2023