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Dom Boutique Hotel

4.0 star property

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Photo gallery for Dom Boutique Hotel

Junior Suite, Hot Tub
Lobby
Breakfast area
Front of property
Junior Suite, Hot Tub | Private spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Almirou 14, Heraklion, 71201
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Business Room, Courtyard View

Business Room, Courtyard View

Business Room, Courtyard View

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Park View

Deluxe Double or Twin Room, Non Smoking, Park View

Deluxe Double or Twin Room, Non Smoking, Park View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Single Room, Non Smoking

Coffee and/or coffee maker

Single Room, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub

Junior Suite, Hot Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Triple Room

Shower, hair dryer, slippers, towels

Superior Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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About this property

Dom Boutique Hotel

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a fitness center, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Dom Boutique Hotel offers 37 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, slippers, and hair dryers. This Heraklion hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Dom Boutique Hotel. During your stay, you're just a quick walk from Heraklion Town Hall. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Heraklion Town Hall and Heraklion Loggia
Dom Boutique Hotel offers its guests a fitness center, tour/ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury Dom Boutique Hotel also features express check-in, room service (during limited hours), and express check-out.

This 4-star Heraklion hotel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Hellenic Chamber of Hotels' Boutique Hotel - This property has received certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dom Boutique Hotel Heraklion
Dom Boutique Heraklion
Hotel Dom Boutique Hotel Heraklion
Heraklion Dom Boutique Hotel Hotel
Dom Boutique
Hotel Dom Boutique Hotel
Dom Boutique Hotel Hotel
Dom Boutique Hotel Heraklion
Dom Boutique Hotel Hotel Heraklion

Dom Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 326 reviews
Rating 8 - Good. 51 out of 326 reviews
Rating 6 - Okay. 13 out of 326 reviews
Rating 4 - Poor. 9 out of 326 reviews
Rating 2 - Terrible. 4 out of 326 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suite had excellent rooftop views, and we were upgraded from a park view. Staff is good, breakfast is good. Hot tub was gross, we didn't even use it. Excellent location near peir and old Town.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jim

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on the service and customer support we were given I would never recommend staying at this property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our early morning airport flight. The hotel was clean and updated.
Stayed 1 night in Sep 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, newly renovated hotel in a good location close to old town. We enjoyed it for a night!
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Travelled with group
Parking right across the street was the best!
Stayed 3 nights in Sep 2025

4/10 Poor

Mouhamed

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location is excellent- the service is subpar. We dropped our luggage off in the morning before check in, completed all the paperwork, but when we came back at check in the receptionist was very rude and curt with us. She didn’t even welcome us, said she wanted our passports, when my husband told her that we already completed the check in process and just needed the keys to the room, she told him in an agressive way that she needed it regardless. She told us our room number multiple times- pointing it out on the card, the whole experience felt like we were kids being scolded by an adult without having done anything. The bare minimum of welcoming guests is to tell them hello or welcome/ enjoy your stay. This left a bad taste in our mouths. Also beware the room doesn’t have an iron if that’s something you need during your stay. The location is excellent though, and there’s a valet parking right across the street for 15 euros a day, and u can take ur car out multiple times a day with no surcharge.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay. The hotel and room were clean. Breakfast was quite good and we were surprised by the number of options. The dining room is noce with an exterior portion. The rooms looked nothing like the pictures though. They were fine, but those pictured are probably the suites. I think the rate was a bit expensive for what it was to be honest. But it was still nice and convenient for what we needed (only 1 night.
Stayed 1 night in Aug 2025

6/10 Okay

Gabriela

Stayed 4 nights in Aug 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel convenient to food Very good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very modern, clean with all the amenities of a 5 star hotel. It is close to all the bar’s restaurants and shops although the area around is a little sketchy. It has a good parking in front and good breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ralph, Markham

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room, wonderful breakfast, helpful staff.
Stayed 5 nights in Jul 2025

4/10 Poor

Raul

Liked: Cleanliness
Not a boutique hotel. It is a 3 star hotel. The rooms are misrepresented online. It is listed as a Courtyard View and the two balconies face a wall. Reservation was chosen for quite nice view for one week and we faced a wall. It was quiet but not what we booked. Especially for a Business suite in a Boutique hotel. Look elsewhere. There are many options close by.
Stayed 5 nights in Jul 2025

10/10 Excellent

JANE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in good location helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, quiet, walking distant to everything. Curteous staff thank you for a great stay.
Stayed 2 nights in Jun 2025

8/10 Good

donat

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Well-located hotel,value for money though I'd say a bit too expensive. Parking was not included despite the info in the add.
Stayed 2 nights in Jun 2025

6/10 Okay

Nathalie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
My husband and I stayed at this hotel for four nights in late June 2025. Overall, the Dom Boutique Hotel is not as nice in person as pictured online, however, the biggest selling point of this property is its central location. That said, there are several reasons that left us disappointed with our stay and we don't understand why this hotel has a 9.4 rating on Expedia. CONS 1. Room was not as pictured with low quality finishings. 2. Low quality linens. 3. There was no running water for a period. 4. Walls are thin, we travel with a noise machine so at least sound from neighbouring rooms were drowned out, but we were awoken 2 out of the 4 nights from loud alarms going off outside. 5. Of the four nights, we only asked to get fresh towels on the third and they didn't have enough to replace all of them. 6. Second, the front desk staff are not very friendly (fine), but when we asked about the gym they said it was downstairs. They failed to mention you need a key to enter, so it was always locked and we had to ask about it since they did not offer this information. PROS 1. Location 2. Beside a paid valet parking lot We would definitely look elsewhere if we were to visit Heraklion again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in Crete.

Very nice hotel good location. If you are driving there is a parking lot across the street. Staff is very helpful and friendly. Breakfast is great. I would definitely recommend this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
The location is perfect. Close to the bus stop if you choose to do so for Knossos or airport. 5 minutes to heart of town, Staff was very helpful. The room was clean and comfortable. I’d stay again,
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel. Cute area, close to the sea. Would stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in conversation location. Staff really nice and helpful. We were given an upgrade which was a pleasant surprise. Room and bathroom very good. Parking is available at a reduced rate in the car park opposite. Breakfast was very good and plentiful. Would recommend and stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness
Staff were very nice & helpful. Front desk helped us with getting a car rental. Very good Breakfast with many choices.
Stayed 2 nights in May 2025

10/10 Excellent

Elissa

Stayed 4 nights in May 2025