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Infinity City Boutique Hotel

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Photo gallery for Infinity City Boutique Hotel

Aerial view
Property video
Deluxe Suite, Sea View (Junior)
Front of property
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ariadnis 9, Heraklion, 71202
  • Place, Heraklion Archaeological Museum
    ‪3 min walk‬
  • Place, Koules Fortress
    ‪7 min walk‬
  • Place, Heraklion Port
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Basic Room, 1 Bedroom, Partial Sea View

Basic Room, 1 Bedroom, Partial Sea View

Basic Room, 1 Bedroom, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (for Single Use)

Minibar, in-room safe, desk, soundproofing

Standard Double Room (for Single Use)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Sea View (Junior)

Deluxe Suite, Sea View (Junior)

Deluxe Suite, Sea View (Junior)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Infinity City Boutique Hotel

Hotel with free breakfast, 4-minute walk to Agios Titos Church
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Infinity City Boutique Hotel offers 21 accommodations with minibars and laptop-compatible safes. Plasma televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. This Heraklion hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Infinity City Boutique Hotel. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, an elevator, and coffee/tea in a common area
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Agios Titos Church and 4 minutes by foot from Heraklion Archaeological Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Infinity City Boutique Hotel also features tour/ticket assistance, coffee/tea in a common area, and express check-in.

This Heraklion hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Infinity City Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Infinity Hotels mobile app before check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
  • COVID-19 testing fee (PCR screening): EUR 50 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Infinity City Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Infinity Hotels mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Infinity City Boutique Hotel Heraklion
Infinity City Boutique Heraklion
Infinity City Boutique
Infinity City Hotel Heraklion
Infinity City Boutique Hotel Hotel
Infinity City Boutique Hotel Heraklion
Infinity City Boutique Hotel Hotel Heraklion

Infinity City Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 323 reviews
Rating 8 - Good. 105 out of 323 reviews
Rating 6 - Okay. 28 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 4 out of 323 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Staff is very pleasant and attentive. The view from our room was lovely, and the room itself was so nice and had every convenience. It is walkable to the city center which was so convenient. The only issue we had was our plane was delayed and we did not arrive until after midnight. There is noone at the front the front desk after 10pm and the doors are locked. I made a terrible mistake and had booked missed booking the night of our late arrival and had only booked the following day. There was a phone number on the door to call for assistance. While the attendant was very kind he was unable to assist us. Luckily I was able to find a hotel online only two blocks away with a room available and a person on site at the front desk to assist us. The following day our check in went smooth and everything was good. So as long as you don't make a mistake and you check in before 10pm this hotel is definately a five star.
Stayed 1 night in Aug 2025

4/10 Poor

idil

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance to port and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Yen, Mechanicsville

Travelled with partner
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Stayed 1 night in May 2025

10/10 Excellent

Yen, Mechanicsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, quick to get to the main sites and also a 15 min walk from the port if you’re travelling via ferry. Rooms are on the smaller side. Would recommend for a short stay. Lovely staff.
Stayed 1 night in May 2025

10/10 Excellent

steve

Stayed 2 nights in May 2025

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
Great location, rooms are ok but a bit noisy as we stayed on ground floor.
Stayed 3 nights in May 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

HINA, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel was disappointing and not like photos on website. Room was small and bathroom dirty
Stayed 3 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .

10/10 Excellent

Vanessa, Las Piedras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

romnick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for location to explore the city. We were there only for a night, and we enjoyed our stay, and the breakfast had many selections.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael Alexander, Butler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to e erything. Very good view of the harbour. Friendly and informative staff. Great breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

Jean, Schediac Cape

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the harbour as we were leaving by ferry, close to the major activities. Excellent breakfast and clean new rooms with a real double bed, not two twins
Stayed 3 nights in Oct 2024

10/10 Excellent

Helio Rodrigues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rami, Kirkland

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great location. Close to dining, shopping and other attractions. And to the port. Staff are awesome. Great breakfast. Clean. One issue is the first floor is without elevator. It is hard with luggage and for older people. I definitely recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Konstintos and staff were wonderful. Thank you.
Stayed 3 nights in Aug 2024