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Kastro Hotel

3.0 star property

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Photo gallery for Kastro Hotel

Restaurant
Creator video
In-room safe, desk, soundproofing, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Place, Heraklion Town Hall
    ‪2 min walk‬
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪9 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Kastro Hotel

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, conference space, and dry cleaning are onsite.
Kastro Hotel offers 39 accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Kastro Hotel. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7 minutes by foot from Heraklion Archaeological Museum and a 2-minute drive from Heraklion Port
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly Kastro Hotel.

This 3-star Heraklion hotel is smoke free.

Kastro Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039Κ013A0004400
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 610 reviews
Rating 8 - Good. 235 out of 610 reviews
Rating 6 - Okay. 55 out of 610 reviews
Rating 4 - Poor. 9 out of 610 reviews
Rating 2 - Terrible. 5 out of 610 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - great staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Small hotel in centre of town very short walk from main tourist attractions. Room spotless and of good size. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want to come again

Very pleasant stay. Comfortable bed, functional bathroom and room. Relatively quiet. The staff was very helpful and polite. The food was excellent.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

OURANIA

Liked: Cleanliness
Nice friedly hotel,centrale located
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.central hotel with easy access to centre.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
You are right in the middle of Irakleio town Everything is walking distance
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Kastro Hotel

Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Kenneth

Liked: Amenities, property conditions & facilities
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Eunsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk is very helpful to solve problems and book a taxi to the airport.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The staff was helpful and friendly and the breakfast was good. The room was clean and comfortable. Very enjoyable. The door knobs were a little al hard to figure out, though.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Christin

Liked: Cleanliness, staff & service, amenities
The Hotel was nicely located to be able to reach different signs by foot with a nice restaurant right across the street. Unfortunately, the AC condensated onto the floor.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The room was fine, but the bathroom stunk and looked dated.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Friendly, clean and central
Stayed 3 nights in Dec 2024
Verified

8/10 Good

T. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice!

Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
100% perfect
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shannon

Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day The breakfast was first rate!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023