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Nancy - Chara Apartments

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Exterior
Apartment, 1 Bedroom, Garden View | Balcony
Reception
Room, 1 Double Bed, Garden View | Garden view
Duplex, 1 Bedroom, Garden View | Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Dryer
  • Pool
  • Parking included
  • Kitchen

Explore the area

View in a map
Filias, Karteros, Heraklion, 71500
  • Heraklion Port
    ‪7 min drive‬
  • Palace of Knossos
    ‪9 min drive‬
  • Knossos Archaeological Site
    ‪9 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Double Bed, Garden View

Room, 1 Double Bed, Garden View

Room, 1 Double Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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Exterior

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About this property

Nancy - Chara Apartments

Riverfront aparthotel with a seasonal outdoor pool and a restaurant
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a seasonal outdoor pool. Each apartment features free WiFi and a dryer, plus a kitchenette with a refrigerator and a stovetop. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include room service and a flat-screen TV. Limited housekeeping is available.
Nancy - Chara Apartments offers 32 air-conditioned accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

This Heraklion aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a limited basis and hair dryers can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Nancy - Chara Apartments, you're just a quick walk from Karteros Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This aparthotel has 32 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dryer, and a dining area
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a terrace, and TV in a common area
  • Onsite recreation includes horse riding/rentals
  • 8 minutes by car from Heraklion Port and 8 minutes from Heraklion Archaeological Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Nancy - Chara Apartments. Self parking is free.

Smoking is allowed in designated areas at this Heraklion aparthotel.

Onsite venue - This bar serves breakfast only.
Room service is available.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • Near the sea
  • On a river
  • On the Strip

Things to do

  • Horseback riding/rentals
  • Bicycle rentals nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 32 units
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 40 for check-in between 11:00 AM and 4:00 PM
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 13394722
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Children 12 years old and younger aren't allowed at this property.

Property is also known as

Nancy Chara Apartments Apartment Karteros
Nancy Chara Apartments Apartment
Nancy Chara Apartments Karteros
Nancy Chara Apartments
Nancy Chara Apartments Apartment Heraklion
Nancy Chara Apartments Heraklion
Nancy Chara Apartments Crete/Heraklion
Nancy Chara Heraklion
Nancy Chara
Nancy Chara Apartments
Nancy - Chara Apartments Heraklion
Nancy - Chara Apartments Aparthotel
Nancy - Chara Apartments Aparthotel Heraklion

Reviews

Nancy - Chara Apartments Reviews

8.6

Excellent

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
very nice place, clean and quiet. Owner upgrade my room and I was very happy with accommodations. Nice pool area and 10 min walk to beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, room comfort

Fabulous pool and helpful staff

We had a lovely few days, the fabulous pool area and friendly, helpful staff more than make up for the slightly dated, spartan room. There is a great bakery, supermarket and Taverna in short walking distance as well as a sandy beach. Good value for money.
Stayed 6 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
All good, very clean and a great pool
Stayed 3 nights in Jul 2022

10/10 Excellent

Maude, FLAGSTAFF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Family was helpful so many ways. Looking forward to coming back next year!
Stayed 6 nights in Jun 2022

10/10 Excellent

Thalyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place for a restful stay in a wonderful country.
Stayed 21 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accomodation in quiet area

Only spent 2 days here inbetween hotels on Crete but time spent there was good. Facilities very good for the price, nothing too fancy but what you need is provided. Pool area and overall area is very nice. About a 10min walk to the beach, although local amenities are sparse, there is a good shop at the top of the road and a handful of cafes which serve good local cuisine. Would recommend for a short break.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

MOLLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nancy-Chara is very highly recommended

Nancy-Chara was welcoming, comfortable and in a great location. I cannot thank the staff enough for their hospitality. Karteros is a wonderful village ten minutes from Heraklion, but it is not a walkable distance. The bus routes are fairly good and the staff at Nancy Chara were very informative about where to go. I would absolutely come again.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Nice stay, value for money

Very clean room and pool, room appliances were noisy (fridge, air condition, bathroom ventilation). Room ideal for families.
Stayed 2 nights in Jun 2018

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family oriented apartment complex.

This location was close to the airport and the ferry port. It is just off from a main road so not a lot of noise through the night. Families staying there so was quiet. Regular bus schedule so getting into town was easy. Beach close by, great coffee shop and nice restaurant near by.
Stayed 3 nights in May 2018

2/10 Terrible

Netsanet

Disliked: Staff & service, property conditions & facilities, room comfort

Extremely disappointing

We were very disappointed in the fact that there was no hot water to take a shower. The water was freezing cold. When we looked for a receptionist to assist us with the water, there was no one available. We tried calling numerous numbers we had, the woman who finally answered the phone did not speak any English at all. She could not understand when we explained that the water is very cold and we wanted her to show us how to turn on the hot water. We had to check out early in the morning for our flight, so we left without taking a shower. The only thing the woman was concerned about was the payment for the room. If we had not been in a hurry, I would have fought to not pay for the full amount of the room, considering that there was no warm/hot water. It is essential for at least one member of staff to be able to speak English and be available 24hours for situations like this.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, very nice and friendly staff, good local food by order
Stayed 2 nights in Sep 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We only had 1 night and didn't use any facilities, but great value for room and good cleanliness, as well as a nice Greek feel about the place
Stayed 1 night in Sep 2017

6/10 Okay

jo, manchester

Liked: Cleanliness, room comfort

lovely time

Apartment nice and clean the staff are lovely just off the main road handy for the shop and the beach bars. The complex it self was very well kept and the pool is so peaceful overall we had a great stay would say defo value for money
Stayed 7 nights in Sep 2017

4/10 Poor

Lee

Disliked: Room comfort

Alittle substandard and poor aircon

Arrived quite late so it was nice to have someone to greet us. The room was ok however the air con was not working and there was nobody to report it to. In 30 degrees the room was obviously therefore hot and uncomfortable, plus hoards of mosquito's didnt do us any favours.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

The owner was very nice and friendly. However, we had a hard time finding the place. The direction on the site was not correct and we were lost for almost 30 minutes. More detailed information on how to find the place, signs to the alley way to the hotel will be helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Julia

Stayed 5 nights in Aug 2023

8/10 Good

Klara Anna

Travelled with group
Liked: Property conditions & facilities
the location is great, close to the beach, situated near the airport and Heraklion. However the cleaning could have been a bit better as we discovered that our sheets had only been switched but not completely swapped with newly washed ones. Nevertheless, Nancy and Chara Apartments could provide us with everything we needed for our short stay. :)
Stayed 4 nights in Jun 2023

10/10 Excellent

Sandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Besitzt einen Traumhaften Garten mit schöner pflanzen. Personal ist sehr Hilfsbereit auch wie zum Beispiel die Anfrage für ein Mietauto um Kreta besser zu erkundigen.
Stayed 6 nights in Sep 2022

8/10 Good

Rouleau

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Hanne

Stayed 7 nights in Aug 2022

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, room comfort

Sympathique

Propriétaires très agréables très joli cadre donnant sur la piscine
Stayed 11 nights in Aug 2021