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RoccaMare Heraklion - Handwritten Collection

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Rooftop terrace
Deluxe Room Panoramic Sea View | Balcony view
Junior Suite Panoramic Sea View
Signature Suite Panoramic Sea View | Terrace/patio
Deluxe Room Panoramic Sea View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Minoos 3 Sofokli Venizelou, Heraklion, Crete, 713 03
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Classic Room Side Sea View

Classic Room Side Sea View | Bathroom

Classic Room Side Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room Panoramic Sea View

Deluxe Room Panoramic Sea View

Deluxe Room Panoramic Sea View

9.0 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Connecting Rooms Side Sea View

Family Connecting Rooms Side Sea View

Family Connecting Rooms Side Sea View

  • 42 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Panoramic Sea View

Junior Suite Panoramic Sea View

Junior Suite Panoramic Sea View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Suite Panoramic Sea View

Signature Suite Panoramic Sea View

Signature Suite Panoramic Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room Side Sea View

Superior Room Side Sea View

Superior Room Side Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cozy Room City View

Cozy Room City View

Cozy Room City View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

RoccaMare Heraklion - Handwritten Collection

This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool, and concierge services.
RoccaMare Heraklion - Handwritten Collection offers 36 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 50-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Heraklion hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at RoccaMare Heraklion - Handwritten Collection, you're just a quick walk from Dermatas Gate. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the bistro
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 11 minutes by foot from Heraklion Archaeological Museum and a 3-minute drive from Heraklion Port
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. RoccaMare Heraklion - Handwritten Collection offers its guests a fitness center and a seasonal outdoor pool. An airport shuttle (available 24 hours) is available for a fee. The luxury RoccaMare Heraklion - Handwritten Collection also features a rooftop terrace, concierge services, and laundry facilities. Self parking is free.

This 5-star Heraklion hotel is smoke free.

ROCCA BISTRO - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ROCCA BISTRO

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (71 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
RoccaMare Heraklion - Handwritten Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rocca A Mare Heraklion - Handwritten Collection Hotel
Rocca A Mare Heraklion - Handwritten Collection Heraklion
Rocca A Mare Heraklion Handwritten Collection (April 2025)
Rocca A Mare Heraklion - Handwritten Collection Hotel Heraklion

RoccaMare Heraklion - Handwritten Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 77 reviews
Rating 8 - Good. 12 out of 77 reviews
Rating 6 - Okay. 6 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rainer

Liked: Cleanliness, amenities, property conditions & facilities
This is a perfect business hotel. Very good service and facilities, great modern rooms and perfect location
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Shakirah Omowunmi

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Nice area near the sea and I would recommend the hotel.❤️
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Aya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - helped us with recommendations and ordering cabs and reservations always with a smile. Great pool Great breakfast
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was an excellent hotel. It is a little walk to the center of Heraklion. The showers could use drain cleaner.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

zachary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had the top floor room. It was very comfortable with a nice view.
View from the balcony
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

miss j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel so very clean and new, the hotel is on a busy road so a lot of road noise during the night but that did not bother us. We had breakfast, which had a good selection, but could do with more tea options, rooftop pool was great after a busy day exploring
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sawyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property! Gorgeous views from the room and rooftop pool and bar. Our waiter at the hotel was excellent, service was so kind!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Close to everything. When driving around, expect lots of traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such excellent staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service i've ever experinced. Warm and kind staff! Excellent breakfast buffet
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new hotel. Great experience, made by the welcoming, friendly nature of the staff. Restaurants/bars/city sights within walking distance along the seafront. Nice pool/poolside area to relax by too. Nice breakfast. Would recommend a stay here.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

MIHAELA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown , rental car companies and the port, not in walkable proximity to the breach. The staff is amazing and they go out of their way to accommodate their guests. Shout out to Ana Maria for her friendliness and hospitality.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Thore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! All food is perfect on the point!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and beautiful

Newly opened and beautifully designed hotel with modern elements. Great location. Only issue is the street noise at night if that is something that bothers you. Fantastic pool and rooftop.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very comfortable. Raki was a nice touch with the snack. All staff to be commended. Did find the draft beer price high; sorry to say. Housekeeping efficient. Front desk very helpful and pleasant. Breakfasts were great variety
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
What becomes apparently immediately upon entering is the staff, friendly, professional, helpful and destressing. Loved the roof top pool and bar and the view and sunsets. The breakfast service was excellent, starting with the staff, the buffet was diverse, fresh, with lots of options and a beautiful presentation
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff that go above and beyond to provide a memorable stay for their guests. The rooms are spacious and nicely decorated with amazing sea views from the balcony. The main road below isn’t ideal but, also not a deal breaker. Street noise is manageable and location right outside the old Venetian city walls is perfect for beaches/dining/shopping. The rooftop pool is one of the best I’ve seen, stunning views and sun coverage. Breakfast was well varied every morning and always tasty and fresh.
Reception area.
Balcony sunset view.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is not accessible
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooftop pool and location were great. Restaurants were within walking distance. The hotel is in an ideal location; however, the rooms are not fully insulated, so you can hear street noise at night. The front desk staff were okay and didn’t provide a full 5-star service experience. Overall, the visit was okay, but I am not sure if I would select this hotel again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over hotel on the way to Rethymno

We were only at the hotel for one night, and arrived at 7pm due to a delayed ferry, but we had a lovely if brief stay! The staff were welcoming on arrival and provided a welcome drink and showed us to our room. The rooftop pool is open until 8pm so we managed a quick dip and headed out to get some dinner. We walked to the old market area (Kalokerinou- about fifteen minutes away) and found a lovely restaurant. The buffet breakfast in the morning was to a high standard as well. Definitely recommend this hotel and would go back. Only thing of note is that it is on the main road and you can hear traffic if the window is open.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melani

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Stig

Liked: Cleanliness
Disliked: Room comfort

Very noisy stay

We stayed in two rooms with sea view. The major problem is that the rooms were extremely noisy. The hotel is located right on a crossing/ red light for a four lane street where motorcycles like to start their acceleration at night. There is also an open air discotheque 100 meters away that is open until 3 at night. Yes, it is in the city and you should expect some noise, but this held us awake or if we fell asleep it woke us up. There were ear plugs, but they were not enough. The soundproofing is not there; double glazing, but sliding doors that let the noise in. The rooms are nice with some start-up problems. The service at breakfast and by the pool at the top was very good.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Fareedah

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here! The property was very new, nice and clean. The staff were all so helpful and friendly:) The reason I gave it a 4 star instead of 5 is just because I didn’t like the fact that smoking was allowed in common areas and I just thought it was unfair to people like me who can’t inhale cigarettes smoke…I told the rooftop staff about it and he basically didn’t do anything about it and said it was allowed…..because of that reason I could even enjoy the hotel pool and view with fresh air so I had to go back to my room unhappy. Also, more protein options for breakfast need to be available for people who can’t eat pork…I had to stick to just eggs because the bacon and sausages were all pork:( But otherwise everything else was great! Would definitely stay again!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
New property in great condition. We stayed in an ocean view room with a good sized balcony. The room was nicely decorated and clean with an excellent view to the ocean. Comfortable bed but had to ask for thinner pillows as the ones in the room were very thick. The thinner pillows were very comfortable. The rate included breakfast which was buffet style with an assortment of breads, cereal, yogurt, dried and fresh fruit, salad, eggs, ham, sausages, salami, pancake, assortment of cheeses, jams, and honey, several kinds of juice, coffee or tea…all very delicious! The only thing I’d do differently if I ever stayed again would be to book a rental car ahead of time. Instead I used the rental car company recommended by the hotel which, though convenient, as they brought the car to the hotel, was more than double of what I would’ve paid if I went with another rental company due to the full insurance package. Not the hotel’s fault but more so due to my poor planning ahead. Parking is available in the shopping mall’s underground parking for free which is located right across the street from the hotel. Hotel is about 15-18 minute walk to the main dining and shopping area of Heraklion, though there are several dining options closer to the hotel as well. All in all, a pleasant stay!
Stayed 5 nights in Jun 2025