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Hotel Santiago Plaza

3.0 star property

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Photo gallery for Hotel Santiago Plaza

Front of property
Standard Single Room
Standard Single Room
Standard Single Room
Standard Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Calle Olivares 545, Hermosillo, Son., 83138
  • Place, Orus Casino
    ‪19 min walk‬
  • Place, Andenes Hermosillo
    ‪2 min drive‬
  • Place, Casino Fortune
    ‪2 min drive‬
  • Airport, Hermosillo, Sonora (HMO-General Ignacio Pesqueira Garcia Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

A hotel room with a bed, a nightstand, a desk with a chair, and a round table with two chairs.

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Santiago Plaza

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Hotel Santiago Plaza offers 103 air-conditioned accommodations with complimentary bottled water and hair dryers. 14-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Hermosillo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

During your stay at Hotel Santiago Plaza, you'll be within walking distance of Orus Casino. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include luggage storage
  • Just a 4-minute drive from United States Consulate General Hermosillo and a few minutes from Casino Fortune
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 3-star Hermosillo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 12:30 PM.
Hotel Santiago Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 330 to 500 for adults and MXN 330 to 500 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 11 to March 17:
  • Bar/Lounge
  • Dining venue(s)
  • Parking area

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 330 to 500 for adults, and MXN 330 to 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.

Hotel Santiago Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 63 reviews
Rating 8 - Good. 13 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ana

Travelled with family
Disliked: Amenities
No towels and bad very delayed service. Lots of late night noises
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2025

8/10 Good

Alma Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfas was no included
Stayed 1 night in Nov 2025

6/10 Okay

John

Disliked: Amenities
Courteous and helpful staff. Good restaurant. Room was less than expected.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Stayed 3 nights in Oct 2025

8/10 Good

abner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rubén Lycombo Gonzalez

Business traveller
Liked: Cleanliness, staff & service
Allá si ggood but the GYM is not working
Stayed 2 nights in Sep 2025

6/10 Okay

MARIA DE LOS ANGELES

Business traveller
Liked: Cleanliness, property conditions & facilities
Hace falta agua en la alberca
Stayed 2 nights in Jan 2026

10/10 Excellent

Teacher

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael Alejandro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, personal muy amable, restaurant delicioso.
Stayed 6 nights in Jan 2026

2/10 Terrible

Eladio

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Mala atención. Pudi un control y me dicen que si sirve, que mandarían a alguien a ayudarme, jamás llegó, pido una toalla y me la llevarían, jamás llegó. Tuve que ir a la recepción a cambiar un control de TV. Sean más atentos con el cliente si se comprometen a llevar las cosas, háganlo o entreguen en recepción para que no demos vueltas en vano!!
Stayed 1 night in Jan 2026

6/10 Okay

Patricio Alfonso

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Televisor desactualizado (no smart) con servicio de Cable. El control del televisor no funcionaba. Instalaciones y muebles viejos. Aun asi el precio es bajo, y en relacion calidad precio es aceptable.
Stayed 1 night in Jan 2026

6/10 Okay

Nadia Cinthya

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bueno: Personal amable y cordial, me ayudaron con un early check-in, Habitación limpia, Hotel seguro, Privacidad respetada, Amenidades estándar correctas, muy cerca del Consulado. El buffet es rico y buena sazón. Área de mejora: Ninguno de los servicios en su página o Expedia funcionaba (Gimnasio, Alberca) que era una de las razones por la que lo escogí. No tienen caja fuerte. El internet es MUY malo, tuve que usar mis datos para poder trabajar. Muy ruidoso, se escuchan ruidos todo el tiempo y es difícil dormir.
Stayed 3 nights in Jan 2026

10/10 Excellent

mauricio

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Eduardo

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel muy descuidado, la habitacion muy sucia, olia mal, y muy mal servicio al huesped. No lo recomiendo nada
Stayed 1 night in Dec 2025

10/10 Excellent

hortensia

Business traveller
Liked: Room comfort
Si
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

8/10 Good

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Ana Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación cómoda
Stayed 1 night in Dec 2025

10/10 Excellent

Zumiko

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpia la habitación
Stayed 1 night in Dec 2025

8/10 Good

Jorge

Stayed 2 nights in Dec 2025

6/10 Okay

Ilse

Stayed 2 nights in Dec 2025

10/10 Excellent

Venecia

Stayed 2 nights in Dec 2025