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Mitsis Royal Mare

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Indoor spa tub
Property map
Exterior
Double Bungalow Sea View | Bathroom
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

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Limenas Hersonissou, Hersonissos, Crete, 700 14
  • Place, Convention Centre Creta Maris
    ‪4 min drive‬
  • Place, Port of Hersonissos
    ‪5 min drive‬
  • Place, St. Paraskevi Church
    ‪5 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪24 min drive‬

Room options

View all photos for Double Bungalow Garden View

Double Bungalow Garden View

Double Bungalow Garden View

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Bungalow Sea View

Double Bungalow Sea View

Double Bungalow Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Ambassador Suite Private Pool

Ambassador Suite Private Pool

Ambassador Suite Private Pool

  • Sea view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Presidential Suite, Private Pool, Sea Facing

Presidential Suite, Private Pool, Sea Facing

Presidential Suite, Private Pool, Sea Facing

  • Sea view
  • 146 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite Sea Front Private Pool

Suite Sea Front Private Pool

Suite Sea Front Private Pool

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 610 reviews
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About this property

Mitsis Royal Mare

Catch some rays at the beach or spend the day relaxing at Mitsis Royal Mare's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Mitsis Royal Mare offers 385 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Plasma televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hersonissos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thalasso Center. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mitsis Royal Mare. During your stay, you'll be within walking distance of Port of Hersonissos. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 8 restaurants, a beach bar, and 2 poolside bars
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments, or body wraps at Thalasso Center
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and a golf driving range
  • Just a 5-minute drive from Port of Hersonissos and 6 minutes from Star Beach Water Park
  • Airport and local-area shuttle service available for a fee
Mitsis Royal Mare is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Mitsis Royal Mare you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Symposio - This buffet restaurant serves breakfast, lunch, and dinner.
Candia - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Allegro - This restaurant specializes in Italian cuisine and serves lunch only. Reservations are required. Open daily.
Royal Palm - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Pacifico - This restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 8 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Allegro
  • Candia
  • Pacifico
  • Royal Palm
  • Symposio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf driving range
  • Health club
  • Indoor pool
  • Mini golf
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aldemar Royal Mare Chersonissos
Aldemar Royal Mare Hotel Heraklion
Aldemar Royal Mare Heraklion
Aldemar Royal Mare Hotel Hersonissos
Aldemar Royal Mare Hotel
Aldemar Royal Mare Hersonissos
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Aldemar Royal Mare

Mitsis Royal Mare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 179 reviews
Rating 8 - Good. 60 out of 179 reviews
Rating 6 - Okay. 19 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexandru-Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing holiday at Mitsis Royal Mare. The resort it’s beautiful, relaxing time and great food.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Rachel Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at this resort, highly recommend!
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

Besik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel with a friendly staff, delicious food and great facilities.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel made even better by the wonderful staff.
Stayed 14 nights in May 2024
Verified

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dream come true location! Great for couples who enjoy sun, beaches, excellent food and spacious rooms.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, personnal very nice. Great food, fresh and varied.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Service was really good and the grounds were immaculate.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Almira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and accomodating.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crete holiday

Cretan style buildings over vast area to beach Faultless holiday
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Stayed 9 nights in Jun 2024
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, staff is extremely helpful and friendly. Clean room, nice pools. Food is very good but buffet lacks variety.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 week stay in September 2023 - excellent

We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Stayed 15 nights in Sep 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Stayed 9 nights in Jul 2023
Verified

8/10 Good

Sarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean nice grounds decent food. However seeing as this is a family hotel and in the middle of nowhere. They could really make a bit of effort with evening entertainment and something for kids. They are missing a trick.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary.

One the best resorts anywhere. The resort is on gradual slope and layout is such that you get sea views everywhere. The sea and beach are safe for swimming. Good facilities and a good spa area. Food in the main restaurant was good. About staff everywhere they are excellent. They offered good white wine complimentary in the room. Very very good resort with reasonable tariff.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

sabine

Liked: Cleanliness, staff & service, property conditions & facilities
it really is a five star resort. it was quiet and had a very mature adult feel. the staff is outstanding. they are very professional. they will empower everything possible for the guests. i will recomend this resort to all i know. Thank yoy Mitsis Royal Mare
Stayed 10 nights in Apr 2023
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The staff was extremely friendly and service minded! Really impressive. We stayed at a room with direct access to the pool and it was fantastic. Very calm atmosphere and plenty of space in the pool and surrounding areas. Food was overall good to very good, but the meat at the buffet was usually overcooked (chewy). In some cases you could ask the chef to get it medium or med rare, but not always.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , although they were trying to give me downgraded room. In the end all good.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all inclusive resort

Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade due to the Expedia VIP Access program and had the pleasure to stay in a wonderful Suite with Sharing Pool. Everything was wonderful. The cleanliness was great, the cocktails absolutely amazing. Food in the buffett restaurant was fine, but more variety would have been great. Gutenfree eating (cealic disease) during our stay was no problem, but more options for dessert would have been nice. The speciality restaurants need a reservation, but are often fully booked, which makes it necessary to reserve a few days in advance (not ideal for short stays) - that is why we could only try the beach tavern, which was delicious. Thanks for the great stay!
Stayed 3 nights in Jun 2024