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4.5 out of 5

"Great hotel, just let down by pushy entertainment staff. Saying "no thank you" should be enough. " More

By a verified traveller on Fri 07 Sep 2018

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Junior Suite, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max
€43* Per night/room 12 Apr - 13 Apr

Villa, 3 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Kitchenette

Bed Count 2 King Beds Maximum Occupancy 6 Max

Family Suite, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Heights Resort. During your stay, you're just a quick walk from Labyrinth Park. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle. This luxury aparthotel has 200 apartments. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a balcony or patio and a dining area
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 5 minutes by car from Crete Golf Club and 8 minutes from Star Beach Water Park
  • Free beach shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Village Heights Resort ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Village Heights Resort

Everyone (8) Couples (1)
5 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Hotel Management

Dear guests, We are very pleased that you have spent a great stay with us. We are looking forward to welcome you back again in our Village heights Golf Resort.

4 out of 5
Great hotel, just let down by pushy entertainment staff. Saying "no thank you" should be enough.

Posted by on 7 Sep 2018

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5 out of 5
Nous avons passé un très très bon séjour et il n’y a rien à dire. L’accueil est au top et le personnel plus que top.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Hotel Management

Dear Guest, Thank you for choosing the Village Heights Golf Resort for your recent visit to Crete. We consider our guests feedback of paramount importance and such positive reviews are always very encouraging for the team. Thank you so much again for your wonderful review and I hope that you will be visiting us again in the future. With kind regards The Village Heights Golf Resort

4 out of 5
Aamiainen hyvä ja monipuolinen,mukava henkilökunta. Siisti hyvä hotelli. Kuntosali todella vaatimaton.

Posted by on 21 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Hotel Management

Dear Guest, Thank you for staying with us and for taking the time to share your wonderful feedback. We look forward to having the pleasure of welcoming you back soon. Kind regards

4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Front Office Manager

Dear Guest, Thank you for your valuation. Hope to welcome you soon again in our hotel. Best wishes, Village Heights Golf Resort Team

3 out of 5

Posted by on 10 Sep 2018

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5 out of 5

Bel établissement

Très bien situé. Et établissement très calme . Super endroit

Posted by , from france on 31 Aug 2018

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5 out of 5

Schöne, empfehlenswerte Hotelanlage

Pros: Unser Aufenthalt war rundherum schön. Alles perfekt. Wir können nichts bemängeln. Ein Dank gilt dem freundlichen Personal.
Tolle Anlage oberhalb von Cherssonisos gelegen mit herrlichem Blick auf die Stadt und das Meer. Ein Busshuttle fährt kostenlos in die Stadt. Zimmer, Gartenanlage, Poollandschaft einwandfrei. Sehr freundliches und hilfsbereites Personal.

Posted by , from NRW on 23 May 2018

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5 out of 5

sejour magnifique

Pros: Tout es est très bien donc la solution de l'hotel appart apporte une liberté et ne ne sommes pas les uns sur les autres.les nuits sont très calmes.
Location: proche de Chersonnisos, bien situé ,nous avons traversé toute l'ile en une semaine. Nikolaos,Héraklion,Rethymnon..
Hotel appart parfait,personnel excellent,locaux très prorpres..... Prestations SPA excellentes,les filles sont acceuillantes et très professionnelles. Vue superbe depuis la piscine..

Posted by , from cheu on 4 Nov 2017

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5 out of 5
Cons: Plus de navette vers Hernossissos et surtout plus tard
Très grand mais très calme, bien situé mais le supermaket dans le complexe n'est passé fourni, il faut aller faire les courses en ville.

Posted by , from Fribourg on 5 Oct 2017

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Renovations + Closures

The property is closed between 3 November and 6 April.

All-inclusive Details

All-inclusive room rates at Village Heights Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Village Heights Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Village Heights Resort offers its guests 2 outdoor swimming pools, an outdoor tennis court, an indoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Village Heights Resort. Free self parking is available. This 5-star Hersonissos aparthotel is smoke free.

  • 200 guestrooms or units
  • 3 dining venues
  • Deli
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Village Heights Resort offers 200 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies or patios. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Village Heights Resort has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Volleyball on site
  • Miniature golf on site

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception is open 7 AM-11 PM in February, March, November, and December. Outside of these months, reception is open 24 hours.

Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 to 15.50 for adults and from EUR 7 to 8 for children
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Village Heights Golf Resort Diamond Resorts
  • Village Heights Golf Diamond Resorts Hersonissos
  • Village Heights Golf Diamond Resorts
  • Village Heights Golf Resort Hersonissos
  • Village Heights Golf Hersonissos
  • Village Heights Golf
  • Village Heights Golf Resort by Diamond Resorts
  • Village Heights Hersonissos
  • Village Heights Golf Resort
  • Village Heights Resort Aparthotel
  • Village Heights Resort Hersonissos
  • Village Heights Resort Aparthotel Hersonissos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.