Ambassador Motor Lodge

3.5 star property

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Photo gallery for Ambassador Motor Lodge

Exterior
Free self-parking
1 bedroom, memory-foam beds, in-room safe, desk
BBQ/picnic Area
Free self-parking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

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296 Esplanade, 296, Hervey Bay, QLD, 0

Room options

Deluxe Queen Bed And Single Bed Room

  • Sleeps 3
  • Free Wi-Fi

2 Bedroom Family Room

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

Small Family Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Executive Queen Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Queen Room

  • Sleeps 2
  • Free Wi-Fi

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Executive Twin Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Executive King Room

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ambassador Motor Lodge

Along with an outdoor pool, this hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and multilingual staff assistance are onsite.
Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ambassador Motor Lodge. During your stay, you're just a quick walk from Esplanade. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Just a 3-minute walk from Esplanade and 8 minutes by foot from WetSide Water Education Park
  • Airport shuttle service available for a fee
A private beach is featured. As a guest of Ambassador Motor Lodge, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Ambassador Motor Lodge also features a garden, laundry facilities, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

For a fee, guests can enjoy continental breakfast daily from 10:00 AM to 1:00 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 10:00 AM to 1:00 PM for a fee: AUD 20 for adults and AUD 20 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Sunday (8:30 AM – noon), and Saturday to Sunday (2:00 PM – 6:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 7:00 PM
  • Saturday - Sunday: 8:30 AM - noon
  • Saturday - Sunday: 2:00 PM - 6:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 393 reviews
Rating 8 - Good. 150 out of 393 reviews
Rating 6 - Okay. 46 out of 393 reviews
Rating 4 - Poor. 16 out of 393 reviews
Rating 2 - Terrible. 7 out of 393 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great stay--very well-equipped rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and reasonably priced
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities
Nicely renovated rooms Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spacious and the staff were very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Very clean and nice staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation, good price
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

megan

Liked: Cleanliness
great property close to everything we needed.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in May 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Beautiful clean and friendly place to stay
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dianne e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

King room was very spacious and had everything we needed. Room was very clean and was serviced daily (when required).
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often and is well priced and convenient location. Rooms are always clean. The staff are nice.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Cherie Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, great location

Room was clean and big enough. Great location to go to concert in the park. Friendly staff working there
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mikaela

Liked: Cleanliness, amenities, property conditions & facilities
Cleans rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
It was in the area we wanted, our room was spacious and well equipped. It was great to have undercover parking outside the room. Great value room.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location,staff excellent
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities

great stay

The host was very friendly great service
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great sized room and very comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff looking after very neat and clean rooms.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel with very friendly and helpful owner. Would visit again anytime.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and tidy property in a great location.
Stayed 1 night in Apr 2023