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Best Western Ambassador Motor Lodge

3.5 star property

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Photo gallery for Best Western Ambassador Motor Lodge

Enjoy a serene beach experience with access to the ocean and scenic views of the surrounding shoreline.
Relax in this cozy retreat with two single beds, a desk, and a chair, surrounded by a brick wall design and a large window with a view.
Explore a shaded outdoor space with swings and a climbing structure for kids, surrounded by mature trees and a paved walkway.
Kids can play on the swing set and tire swing in this enclosed playground area.
Relax by the pool surrounded by lush greenery and a serene atmosphere.

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
296 Esplanade, Pialba, QLD, 4655
  • Esplanade
    ‪1 min walk‬
  • Stockland Hervey Bay Shopping Centre
    ‪2 min drive‬
  • Urangan Pier
    ‪9 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony | View from room

Suite, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Best Western Ambassador Motor Lodge

Hotel in Hervey Bay with a nearby private beach and an outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
Best Western Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Ambassador Motor Lodge. During your stay, you're just a quick walk from Esplanade. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Steps from Esplanade and 7 minutes by foot from Hervey Bay Historical Village Museum
  • Airport shuttle service available for a fee
A private beach is featured. As a guest of Best Western Ambassador Motor Lodge, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Best Western Ambassador Motor Lodge also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 370 reviews
Rating 8 - Good. 146 out of 370 reviews
Rating 6 - Okay. 42 out of 370 reviews
Rating 4 - Poor. 15 out of 370 reviews
Rating 2 - Terrible. 7 out of 370 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

megan

Liked: Cleanliness
great property close to everything we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great sized room and very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place EVA
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean & comfortable room. Close to shops & The RSL. The RSL was a great place for evening meals. I will be staying here the next time in the Bay.
Stayed 2 nights in Jan 2025

8/10 Good

Balram

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

michael

on arriving at our room the tile floor under the window was very wet. Possibly due to the mopping of the floor and not been dried out properly. It was not caused by rain as shutters were on the windows, and too much water to be due to humidity as suggested. We had to use towels to mop it up as it was very dangerous and slippery for both pf us in our mid eighties
Stayed 2 nights in Dec 2024

2/10 Terrible

Jodie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Got woken up to a drop saw being used before 8am both mornings I have stated at the best western in Hervey Bay for 200 a night is a joke no apology no refunds no nothing so someone better be sorting this matter out
Stayed 1 night in Nov 2024

8/10 Good

gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful we had a disable room, all very handy and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

tracey

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

jan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing friendly, helpful staff. Exceptional cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities
If it had room service it would have been perfy
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good basic
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Tammie

Business traveller
Nice and quiet and super clean.
Stayed 1 night in May 2024

8/10 Good

Ashlyn

Liked: Property conditions & facilities
Disliked: Cleanliness
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....
Stayed 1 night in May 2024