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Eden By The Bay

4.0 star property

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Photo gallery for Eden By The Bay

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Ocean View - Lift) | Terrace/patio
Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa) | Living area
Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa)
Front of property
Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (walk-in shower)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
350 Esplanade, Scarness, QLD, 4655
  • Esplanade
    ‪2 min walk‬
  • Hervey Bay Historical Village Museum
    ‪9 min walk‬
  • Urangan Pier
    ‪7 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪10 min drive‬

Room options

View all photos for Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bdrm Ocean View - Lift)

Terrace/patio

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bdrm Ocean View - Lift)

  • Ocean view
  • 160 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (walk-in shower)

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (walk-in shower) | Living area

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (walk-in shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Ocean View - Lift)

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Ocean View - Lift) | Terrace/patio

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Ocean View - Lift)

  • Ocean view
  • 160 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Stairs Access)

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Stairs Access)

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Stairs Access)

  • 113 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa)

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa)

Standard Apartment, 1 Bedroom, Non Smoking, Kitchenette (Spa)

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Room

  • Partial ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, 1 Queen Bed

Basic Studio, 1 Queen Bed | Living area

Basic Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Spa Unit - Lift)

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Spa Unit - Lift) | Terrace/patio

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Spa Unit - Lift)

  • 134 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Eden By The Bay

Luxury hotel with a sauna and an outdoor pool
An outdoor pool, a sauna, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. Limited housekeeping is available.
Eden By The Bay offers 18 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

This Hervey Bay hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

During your stay at Eden By The Bay, you're just a quick walk from Esplanade. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a sauna
  • Steps from Esplanade and 9 minutes by foot from Hervey Bay Historical Village Museum
Eden By The Bay offers its guests an outdoor pool, a hot tub, and a sauna. Public spaces have free WiFi. The luxury Eden By The Bay also features tour/ticket assistance, laundry facilities, and a front-desk safe. Free self parking is available.

This 4-star Hervey Bay hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 1-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (9:30 AM - 3:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Eden Apartment Bay
Eden Bay Apartment Scarness
Eden By The Bay Hervey Bay, Fraser Coast
Eden Bay Scarness
Eden By The Bay Hervey Bay
Eden By The Bay Hotel
Eden By The Bay Scarness
Eden By The Bay Hotel Scarness

Eden By The Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 419 reviews
Rating 8 - Good. 119 out of 419 reviews
Rating 6 - Okay. 25 out of 419 reviews
Rating 4 - Poor. 8 out of 419 reviews
Rating 2 - Terrible. 4 out of 419 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Stayed 4 nights in Jan 2025

8/10 Good

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Eden by the Bay, easy to park and great location to explore Hervey Bay. The room was clean and comfortable and had everything we needed.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Very nice, clean, comfortable. Would only ask for better reading lights by bed and for some cushions put on the pool’s lounge beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2024

10/10 Excellent

Luise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Amazing stay! Beautiful big and well decorated apartment and very clean. Good service. Hope too return again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On of the best places to stay

I travel a bit for work and get to stay at a lot of places and this is one of the best i have stayed at. From being clean have good facilities and a comfortable bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unit type accommodation. Quality throughout. Great location. Handy to everything. No trouble recommending to others.
Stayed 1 night in Oct 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities
A pretty basic room looking onto other rooms .... . The lounge had very bright down lights - and no alternate. A simple table lamp or standard lamp would have made relaxing with the TV much more enjoyable.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and convenience for the beach, cafes and restaurants. Property and rooms well maintained and good facilities.
Stayed 5 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gina

Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location and so close to everything. We look forward to coming back soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid location with great potential

The place is a solid location and had typical furniture that was generally comfortable. The issue we had was the kitchen was extremely poorly stocked. 2 bowls, few plates, little silverware, no salt/pepper, etc. For a family of 5 booking a place for multiple days, I expect to be able to do a meal or two without having to wash multiple types of dishes
Stayed 3 nights in Jul 2024

10/10 Excellent

Joshua, Redbank Plains

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What an amazing place to stay. Great location, central to everything & across from the beach. Room was exceptionally clean with comfy beds. Kim at reception goes above & beyond. I have an elderly mother & after ringing Kim it wasn't a problem if we checked in early. After our departure i had forgotten my phone charger, i rang Kim & it was posted that afternoon. Thankyou Kim, your kindness was very much appreciated.I have no hesitation in recommending this place as a place to stay in Hervey Bay..wish our stay could have been longer than 1 night.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel in a perfect downtown location - great for everything Hervey Bay!
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Warren

Stayed 7 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Ms Angela

Stayed 3 nights in Jul 2024