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Aparthotel

Grand Mercure Allegra Hervey Bay

4.5 star property

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Photo gallery for Grand Mercure Allegra Hervey Bay

Front of property – evening/night
Rooftop Ocean View Executive Apartment | Private kitchen
Rooftop Ocean View Executive Apartment
Aerial view
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, Shelly Beach
    ‪2 min walk‬
  • Place, Urangan Pier
    ‪4 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment

  • City view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment

  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment

  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom Apartment

  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Grand Mercure Allegra Hervey Bay

Guests of this beach aparthotel will appreciate convenient onsite amenities such as a 24-hour fitness center and a steam room. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available once per stay.
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Mercure Allegra Hervey Bay. During your stay, you'll be within walking distance of Shelly Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2007, this luxury aparthotel has 24 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space, and a car charging station
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Shelly Beach and a 1-minute drive from Esplanade
Grand Mercure Allegra Hervey Bay offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Public spaces have free WiFi. Event space at this aparthotel measures 215 square feet (20 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Allegra Hervey Bay. Self parking is free.

This 4.5-star Hervey Bay aparthotel is smoke free.

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 5:30 PM
The check-in location differs from the property location. To check in, guests will need to go to 70 Cypress St
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 603 reviews
Rating 8 - Good. 141 out of 603 reviews
Rating 6 - Okay. 30 out of 603 reviews
Rating 4 - Poor. 9 out of 603 reviews
Rating 2 - Terrible. 0 out of 603 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Liked: Cleanliness, amenities
Nice welcome lovely apartment very spacious
Stayed 3 nights in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean well kept property, close to waterfront & restaurants. Relaxing great place to stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Shyanne

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Greg

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful pool and area and location. Staff helpful. Have returned to this location many times and would recommend. However, Some parts of the room need attention imo. Cieling fan would click... unusable at night. Dishwasher racks had broken wheels/ frames. Vacuum was clogged... replace or clean. Some kitchen utensils need replacing eg frypan.
Stayed 5 nights in Jan 2026

10/10 Excellent

Terry

Stayed 5 nights in Dec 2025

10/10 Excellent

Jingjin

Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities
Fantastic hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
clean spacious room. excellent pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, room comfort
Great hotel apartment with lots of amenities. Family friendly would definitely come again
Stayed 5 nights in Oct 2025

8/10 Good

john

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyndee

Liked: Cleanliness, room comfort

Stylish and clean

Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though. There are private spa apartments you can book. Great security for your car and free designated parking. Overall really great property on the beachfront and nice walk to shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely apartment that was in top condition and beautifully presented. We will be back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment we had was airy and bright but the bed was to big for our liking.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Great front reception service. Apartments spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, thoughtful amenities in apartment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mishka, Manunda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Team, Clean, location,
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Business traveller
Disliked: Cleanliness
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Robbie

Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyrus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Stayed 3 nights in Jun 2025