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Hotel Carbona Thermal Spa

4.5 star property

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Photo gallery for Hotel Carbona Thermal Spa

A resort with a swimming pool, lounge areas, and a distinctive building with a clock.
A modern hallway with wooden slats, recessed lighting, and a stone sculpture.
A hotel with multiple buildings, a swimming pool, and a view of the surrounding landscape.
Premium Room, Balcony (Round bed)
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Attila u. 1, Hévíz, 8380
  • Place, Roman Catholic Church of the Holy Spirit
    ‪2 min walk‬
  • Place, Blue Church
    ‪3 min walk‬
  • Place, Lake Heviz
    ‪8 min walk‬
  • Airport, Balaton (SOB-FlyBalaton)
    ‪18 min drive‬

Room options

View all photos for Comfort Double Room, 2 Single Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, Balcony (Round bed)

Premium Room, Balcony (Round bed)

Premium Room, Balcony (Round bed)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Ensana Thermal Aqua
Hévíz
  • Pool
  • Breakfast included
  • Spa
  • All-inclusive plans available
4.3 out of 5, Excellent, 132 reviews
The price is €199
includes taxes & fees
29 Jun - 30 Jun
Ensana Thermal Aqua

About this property

Hotel Carbona Thermal Spa

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Hotel Carbona Thermal Spa offers 260 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they enjoy the overall property condition at Hotel Carbona Thermal Spa. During your stay, you'll be connected to a shopping center, and just a quick walk from Lake Heviz. Free WiFi in public areas, 2 bars, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, thalassotherapy, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Roman Catholic Church of the Holy Spirit and 3 minutes by foot from Blue Church
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Carbona Thermal Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a health club, and a hot tub are also featured at the luxury Hotel Carbona Thermal Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Hévíz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Carbona Thermal Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured parking on site (EUR 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant/public areas.

Access methods

Staffed front desk

Pets

  • Pets: EUR 31 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 117.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.33 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 270 per vehicle (roundtrip, maximum occupancy 2)
  • Secured self parking fee: EUR 8 per day
  • Pet fee: EUR 31 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 117.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Hotel Carbona Thermal Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number SZ19000232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carbona Hotel
Hotel Naturmed Carbona
Hotel Naturmed Carbona Heviz
Naturmed Carbona
Naturmed Hotel Heviz
Naturmed Carbona Heviz
Hotel Naturmed Carbona
Carbona Thermal Spa Heviz
Hotel Carbona Thermal Spa Hotel
Hotel Carbona Thermal Spa Hévíz

Hotel Carbona Thermal Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 161 reviews
Rating 8 - Good. 53 out of 161 reviews
Rating 6 - Okay. 14 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
The hotel is a bit old but the things that are important to us (sauna area, thermal pools, swimming pool) are all great. Food is average, a bit oily, but has relatively good options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, friendly staff, excellent breakfast and dinner.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Nice pool
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, great facilities for SOA and treatments. Staff could be friendlier
Stayed 3 nights in May 2024
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities
Simply Awesome !
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Visited many times over years, everything is fine as expected. The food could be more refined.
Stayed 12 nights in May 2025
Verified

10/10 Excellent

Anna

Beautiful place, lots of medical and spa procedures. Friendly staff and delicious food. Mostly german speaking staff but we managed ☺️
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location and parking, nice staff, nice pools but this year the pools were not as clean as before (some mold in the outside pool), mattresses too soft and worn out, the rooms overlooking restaurant noisy because of the ventilators.
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Check in, check out takes horribly long time. Didn’t get the products included. When complaining about it, they didn’t even say sorry. Not really a dog friendly place. Thermal water was nice. Though you have to walk a lot to get to the pool
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Alla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms wasn’t cleaned. Staff very unfriendly. Mold in the room
Stayed 14 nights in May 2024
Verified

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pools and swimming were great. Fun dancing in the evening and funny musical double act who obviously hated each other. Staff were not overly helpful. A lot of eye rolling. Complimentary drinks at a bar that wasn’t open during our stay. No kettle in the room! Buffet lots of options but not great quality. Wouldn’t let us check in a minute early.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, amenities
Mindkettő
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Alles gut! Wir kommen wieder!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Gabor

Liked: Staff & service
Wir haben direkt unser Zimmer gewechselt, weil es äußerst unsauber und sehr in die Jahre gekommen war. Das Personal hat sehr schnell reagiert, wir haben in der renovierten Haushälfte ein ordentliches Zimmer beziehen können. Die Anlage ist aber sehr in die Jahre gekommen und wir haben uns nicht sehr wohl gefühlt. Das Frühstück und Abendbrot war aber hervorragend, super Auswahl und geschmackvoll.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Siegfried

Liked: Cleanliness, amenities, property conditions & facilities
Essen war etwas eintönig und wiederholte sich ständig, Resteverwertung inklusive. Die Kellner waren sehr freundlich und bemüht, sie konnten einem wg. mäkliger Gäste (nicht wegen Essen sondern Service) manchmal leid tun. Wir haben Trinkgeld gegeben. Etwas hinterhältig war eine überraschende "Service-Gebühr" für die Getränke (Kaffee, Wein, Bier, Wasser), die bei der Endabrechnung erhoben wurde - das wußten wir vorher nicht. Das Parkmanagement war suboptimal, weil das System des Hotels nie unser Nummernschild erkannte. Vielleicht liegt das an dem Ö in Plön ... ? Insgesamt gefällt uns der Überwachungsstaat in Ungarn nicht, auch nicht die E-Schlüssel-Verwendungskontrolle bei jedem Schritt im Hotel.
Stayed 11 nights in Jun 2025
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Zur Erholung ein sehr schöner Kur- / Urlaubsort
Stayed 9 nights in Jun 2025
Verified

8/10 Good

Choi

Liked: Cleanliness, room comfort
Disliked: Staff & service
숙소 시설, 음식, 서비스는 모두 만족했습니다. 다만, 체크아웃하며 City Tax도 지불하고 다 마무리되었다고 해서 주차장으로 가려는데, 리셉션 여직원이 도망가는 손님 잡듯이 나와서는 방값을 지불하지 않았다고, 언제 지불할지 물었습니다. 방값이 이미 카드로 다 지불되었음을 핸드폰 어플리케이션을 통해 보여주었는데 계속 아니라더니, 본인 컴퓨터에서 시스템을 두드리고 좀 확인해보고서는 됐으니 사과 한마디도 없이 가도 된다고 말해서 너무 황당했습니다. 확인하는 과정에서 오해가있었다는 사과 한마디만 들었어도, 사람이 하는 일이니 다 실수가 있을거라 생각되어 이런 불쾌함은 없었을것입니다. 제가 확인하고 보여줬는데도 계속 아니라고 하더니, 많이 당황스러웠습니다.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Francois-Xavier

Liked: Cleanliness, property conditions & facilities, room comfort
Superbe équipement thermal
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schitterende wellness. Zeer lekker ontbijtbuffet en avondeten. Parking (wel betalend) is mogelijk. Kamer is proper, maar begint er een beetje verouderd aan het worden. Personeel is meestal zeer vriendelijk. (Op hier en daar een uitzondering na.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Alfred Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super à refaire
Stayed 8 nights in Apr 2024
Verified

10/10 Excellent

Géza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hétvégi pihenés

Minden rendben volt.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Herbert

Liked: Cleanliness, amenities
Bitte die Kunden informieren, dass derzeit Umbauarbeiten im Wellnessbereich durchgeführt werden und es zu massiven Lärmbelästungen kommt und keine Erholung möglich ist.
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft wurde während unseren Aufenthaltes umgebaut! Staubentwicklung inkl. Reizhusten im Wellnessbereich! Saunen und Salzkammer wurde weggerissen! Lärmpegel so hoch, dass man sich nicht unterhalten konnte!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Super! Wir sind seit Jahren Stammgast dort
Stayed 3 nights in Oct 2023