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Best Western Plus Mirage Hotel & Resort

3.0 star property

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Photo gallery for Best Western Plus Mirage Hotel & Resort

Exterior
Free buffet breakfast
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)
Efficient kitchen with a stove, sink, microwave, and coffee maker.
Lobby

Popular amenities

  • Room service
  • Bar
  • Hot tub

Explore the area

Map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    ‪14 min walk‬
  • High Level Sports Complex
    ‪17 min walk‬
  • R.E. Walter Memorial Aquatic Centre
    ‪17 min walk‬
  • High Level, AB (YOJ)
    ‪12 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Mirage Hotel & Resort

Family-friendly hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Mirage Hotel & Resort. During your stay, you'll be within walking distance of High Level Outdoor Ice Rink. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business center, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • 13 minutes by foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Mirage Hotel & Resort offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9000 square feet (836 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

Guests are served free buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM.
  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 396 reviews
Rating 8 - Good. 115 out of 396 reviews
Rating 6 - Okay. 36 out of 396 reviews
Rating 4 - Poor. 12 out of 396 reviews
Rating 2 - Terrible. 17 out of 396 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly service
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
First time customer. I will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Iftikhar

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Doraine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Mirage, wonderful staff; very clean, very well-managed property. They had serviced the air units in each suite so we could not turn up the heat which was fine as the sleeping temp was perfect, we could have used one blanket tho, I suggest they put one extra blanket in the closets just in case it is cool.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our needs

Beautiful facility for highlevel. Enjoyed our stay, may have just been for a night but works stay here again if we return.
Stayed 1 night in Apr 2025

4/10 Poor

James

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Stayed 1 night in Apr 2025

8/10 Good

krista

Liked: Staff & service
My kids loved the water park and we had no complaints about our stay. The staff were also very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 1 night in Mar 2025

6/10 Okay

Alexandra

Stayed 1 night in Mar 2025

6/10 Okay

Kandice

Liked: Cleanliness
Disliked: Staff & service
Clean rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Reagan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and helpful. The room was clean and the breakfast was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra Robyn

Stayed 1 night in Mar 2025

10/10 Excellent

Cole

Stayed 1 night in Mar 2025

8/10 Good

Bronislaw, Mississauga

Travelled with family
Nice
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Family friendly

Spent the weekend in High Level for a hockey tournament. Absolutely the best and friendliest staff around. The breakfast is always top notch with lots to choose from. Rooms are outdated but pretty clean. Waterpark is always the hit with the kids.
Stayed 2 nights in Feb 2025

6/10 Okay

Getruda

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Kyle

Disliked: Staff & service
Front desk staff unable to find reservation even though payment processed and reflective on credit card. Expedia staff unhelpful as stated just wait in the lobby until staff can find reservation.
Stayed 1 night in Feb 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Expensive for a standard room
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in High Level!
Stayed 2 nights in Feb 2025

6/10 Okay

Edward, Fort Providence

Travelled with family
Disliked: Property conditions & facilities
No
Stayed 2 nights in Feb 2025

8/10 Good

Claude

Liked: Amenities
Clean rooms, friendly service,
Stayed 3 nights in Jan 2025