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Best Western Plus Mirage Hotel & Resort

3.0 star property

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Photo gallery for Best Western Plus Mirage Hotel & Resort

Lobby
Exterior
Exterior
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • Place, High Level Outdoor Ice Rink
    ‪14 min walk‬
  • Place, High Level Sports Complex
    ‪17 min walk‬
  • Place, Mackenzie Crossroads Museum and Visitors Centre
    ‪3 min drive‬
  • Airport, High Level, AB (YOJ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed,FullKit)

  • Sleeps 5
  • 2 Queen Beds

1 King Bed, Non-Smoking, Free Internet Access, Whirlpool, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Free Internet Access, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

1 Queen Bed, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 2

2 Queen Beds, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Free Internet Access, Microwave And Refrigerator, No Pets Allowed

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, 40 Inch Lcd Tv, High Speed Internet Access, Sofabed, Refrigerator, Coffee Maker

  • Sleeps 4

Suite-2 Room 2 Beds, Non-Smoking, 40 Inch Lcd Tv, High Speed Internet Access, Full Kitchen, Microwave And Refrigerator

  • Sleeps 4

Suite-2 Room 3 Beds, Non-Smoking, 40 Inch Lcd Tv, High Speed Internet Access, Full Kitchen, Microwave And Refrigerator

  • Sleeps 6

Apartment-1 Queen 2 Single Beds, Non-Smoking, Free Internet Access, Exterior Access, Microwave And Refrigerator, Pet Friendly Room

  • Sleeps 2

Apartment-Queen Bed, Non-Smoking, Sofabed, Full Kitchen, Pet Friendly Room

  • Sleeps 3

Standard Apartment, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets In Room Type)

  • Sleeps 2

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About this property

Best Western Plus Mirage Hotel & Resort

Family-friendly hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Mirage Hotel & Resort. During your stay, you'll be within walking distance of High Level Outdoor Ice Rink. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business center, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • 13 minutes by foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Mirage Hotel & Resort offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9000 square feet (836 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

Guests are served free buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM.
  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 432 reviews
Rating 8 - Good. 122 out of 432 reviews
Rating 6 - Okay. 38 out of 432 reviews
Rating 4 - Poor. 14 out of 432 reviews
Rating 2 - Terrible. 18 out of 432 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff at this hotel is exceptional and we really appreciate the fellow at the desk finding a charger cord for our friend. Unfortunately the restaurant had very slow service, very friendly but very slow. The wine was out of a box even though the prices are for good wine....oh well, the font desk staff was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Siem

Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 1 night in Sep 2025

10/10 Excellent

John-Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, thanks for the stay, much love from Nunavut 😎
Stayed 1 night in Sep 2025

4/10 Poor

Kaven

Stayed 1 night in Sep 2025

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
A bit run down, but still decent quality.
Stayed 1 night in Aug 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
.The room was clean and i appreciated the access from the outside. My only concern was that with 5 guests staying in the room, the bathroom was inadequately equipped with only 3 towels. Especially when 4 of the 5 guests were teenagers who would be showering a minimum of once during our stay….
Stayed 1 night in Aug 2025

8/10 Good

Lahoucine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night after long drive, it is a good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

victoria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was
Stayed 4 nights in Aug 2025

10/10 Excellent

Aditya, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking. Clean. Comfy bed and pillows. Quiet. Nice hotel but the jacuzzi looked pretty beat. Had lots of repairs. Didnt even get in it. Too dilapidated looking 😂 other than that not bad. Should of got a regular room
Stayed 1 night in Aug 2025

8/10 Good

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shalan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Wonderful breakfast buffet, different each day. Fun kids pool.
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We booked the place so our children could enjoy the pool, however we found out at arrival that the pool area doesn’t open until after 4pm each day. With check out att 11, the kids will not get that swimming time now.
Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Staff & service, amenities
Couldn't be more disappointed 😞 The only good thing I can report is the beds are comfortable and the rooms are clean. This is definitely not a 230 dollar a night hotel..I have major regret at my choice to splurge on something that is definitely not a splurge at all. The restaurant was one of the most underwhelming and frustrating dining experiences of my life! We were the first to be sat, and the last to get our food. Couldn't order a drink after the first one. It was my 44th birthday dinner and I couldn't even last to dessert I was so irritated by just sitting. The food was not great. Half the mussels we ordered didn't open, so a big waste. The steak was half the size it was stated to be, and was really subpar flavour. ..I've had better at Montanas. Fact So after a very disappointing meal, we thought lets hit the pool and try to salvage this birthday celebration... we quickly found out the pool isnt just for hotel guests and they allow the community members to pay a fee to come in. This might be fine on a Sunday afternoon or Wednesday evening, but on a Friday night when you have vacation guests in your hotel who might want to use the pool? Terrible idea. We could not even use the pool because it was full of non hotel guests. So back to the room we go...through a hallway reaking of cigarette smoke. No one cares enough to make sure thats not happening clearly. At this point, we decide to just call it a night. Major disappointment. Will skip High Level entirely next time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Kids loved the pool
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

10/10 Excellent

Shalan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great for families

Great breakfast, comfortable beds and nice shampoo. Pool is great for kids. Quieter in front rooms, train goes by the back. Carpets need replacing.
Stayed 1 night in Jul 2025

6/10 Okay

Maxime

Pool only opens at 4pm.
Stayed 1 night in Jul 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda, Hay River

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Uncleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Tung Ha

Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy stop on my travels.
Stayed 1 night in Jul 2025