2/10 Terrible
Pamela V.
29 Mar 2025
Disliked: Cleanliness
Will not stay again
My husband and I arrived on March 7th after driving 1000 miles. The property looked very tired and unkept, doors and windows very dirty. The yard and front on the home had leaf clutter. We also discovered the WIFI and streaming did not work, even after I asked the host prior to arriving to make sure this wouldn’t be a problem. The host did try to resolve the issue but it required a technician to come out. The earliest they could arrive was five days later and we had to be there.The inside of the home, not as cozy as pictured. Linens were all dark colors and tossed in balls in the closest. Towels were cheap thin rags. How do you sanitize them?The grout in the tile was so filthy. Flooring in the kitchen peeling and joints separating. The stove had a permanent burn mark on the cook surface and the oven was filthy. The vents to the stove vent were blocked with old grease! Dirty dishes in the cabinets. Fire pit falling apart.No curtains in any of the rooms…just blinds.The windows were so dirty on the outside I had to clean them so we could see out.We left on March 10th after telling the host of the issues. We ended up staying in a hotel and shortening our vacation.They didn’t offer any refund. We also reached out to Vrbo but haven’t heard from them for more than two weeks.We drove by the property about a week later to find someone cleaning up the outside and appeared to be remodeling something in the inside. Never again!
Pamela V.
Stayed 22 nights in Mar 2025