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Microtel Inn & Suites by Wyndham Hillsborough

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Hillsborough

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
120 Old Dogwood St, Hillsborough, NC, 27278
  • Place, Occoneechee Mountain State Natural Area
    ‪18 min walk‬
  • Place, Orange County Historical Museum
    ‪2 min drive‬
  • Place, Hillsborough Visitors Center
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(38 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(25 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

7.0 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Hillsborough

Hotel in Hillsborough with free breakfast and a 24-hour front desk
Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, RV/bus/truck parking, and a front-desk safe are onsite.
Microtel Inn & Suites by Wyndham Hillsborough offers 71 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham Hillsborough. During your stay, you'll be within walking distance of Occoneechee Mountain State Natural Area. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 15 minutes by car from Duke University and 15 minutes from Duke University Hospital
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Hillsborough also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Hillsborough hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Hillsborough
Microtel Inn Wyndham Hotel Hillsborough
Microtel Inn Wyndham Hillsborough Hotel
Hillsborough Microtel
Microtel Inn & Suites Hillsborough Hotel Hillsborough
Microtel Inn And Suites Hillsborough
Microtel Hillsborough
Microtel Inn & Suites by Wyndham Hillsborough Hotel
Microtel Inn & Suites by Wyndham Hillsborough Hillsborough
Microtel Inn & Suites by Wyndham Hillsborough Hotel Hillsborough

Microtel Inn & Suites by Wyndham Hillsborough Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 94 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was not bad… but not good. The room had a mild. moldy smell. The rug needed to be cleaned. Breakfast was poor (awful coffee). Nothing awful, but nothing to brag about either. I would not stay there again
Stayed 2 nights in Sep 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and spacious, with a comfortable bed. Breakfast wasn't great, but
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Always stay at Microtel when I visit the area. Great value with friendly staff and smooth check-in/check-out. Complimentary breakfasts is nice. However, room quality and wireless access can be very inconsistent from visit to visit.
Stayed 3 nights in Sep 2025

6/10 Okay

Quentin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best. Hotel needs a remodel. Staff was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Theresa

Business traveller
Liked: Cleanliness, staff & service

Not the best

Employees were very accommodating & friendly. Bed & pillows were comfortable. There were a few issues in that there was no ice (machines broken), toilets sit very low to the ground in the rooms, breakfast mediocre at best & not stocked, musty smell in the rooms. Hot water ran out. I have stayed there on business several times & these things have always been an issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good def for the price staff was v nice
Stayed 2 nights in Aug 2025

10/10 Excellent

MARK, Wake Forest

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything this convinced for my job. Clean, safe,quiet ,relable and excellent stay. Thank you!
Stayed 4 nights in Sep 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Should have a microwave and fridge in room.
Stayed 1 night in Sep 2025

2/10 Terrible

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not as pictured on website

The deluxe room that we paid for was not as pictured on the website. Our room was gross smelling & the bathroom floor was sp greasy that we almost fell wearing sneakers. The staff immediately moved us to a new room, but the new room wasn't much better.They advertised a 97 cleanliness report, but the inspector must've been blindfolded with a mask covering his nose. All you could smell was stale smoke & body oder that has set in after years of people smoking in the rooms. The carpet was so dirty & stained that we wore our shoes anytime we got out of bed. There were stains all over the desk chair, walls & ceiling. Imagine our surprise when we walked in & saw old cabinets with a sink separating the 2 beds with full wall to wall mirrors at the head of each bed. Reminded me of an old 70's style room that you would expect to see in an old porn movie. Our teen daughter was horrified! Thank god we didn't have a black light that shows ALL stains. I shudder to think of what was unseen! Don't let the outside of the building fool you. The staff was great though. They are stuck in a bad situation & I don't blame them.
Stayed 1 night in Aug 2025

4/10 Poor

Walter

Travelled with family
Disliked: Staff & service, property conditions & facilities

Microtel room was a little dim

The hotel needs to be updated. The outside door doesn't close easily at night. The desk clerk doesn't work at the front desk. My light in the room only worked from one of the switches near my bed. I had to turn on the bathroom light to find a working light switch.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas Sharon

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not what we expected

1. While room had been cleaned, we had to move from original room to another because of a mildew mold smell. When we requested to be moved Front Desk lady said it would be a $10 charge. Was not willing to be accommodating until spoke of next step actions. 2nd room smell a little be. We purchased Lysol and cleaning supplies to help with room scent. 2. Someone tried to use our cc on file. Had to cancel card due to unauthorized purchases. Only use this card for deposits at hotels. 3. There were unhoused ppl staying there and gathered heavily in the smoking area out front. Will not stay again unless no other options.
Stayed 3 nights in Aug 2025

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet did not flush and it’s sketchy at night
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, Providence

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Guy, Jacksonville

I found it ironic that I had to sign a notice about not smoking in the building, but the entire 3rd floor smelled like an old ashtray. The room smelled a bit like cigarettes, plus something else that I couldn't identify. Fortunately, I went "nose-blind" after 10 minutes or so and didn't notice it any more. The areas I was in looked clean; they just smelled bad. I also noticed that the doors to the outside (at either end of the building) were often left unlatched, negating the security of the keycard locks on them.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Travelled with family
Disliked: Amenities
Bottom line is the motel is adequate for the price. It never advertise itself as a five star hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Patricia, Tryon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No ice in the whole place. Machines all broken.
Stayed 2 nights in Aug 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, room comfort

Chantel

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 1 night in Jul 2025

2/10 Terrible

Eddy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This place is old. The room smelled like mold, and the carpet was dirty. The staff is very friendly and nice, but unfortunately, the condition of the room was very poor.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Stayed 2 nights in May 2025

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great housekeeping, clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Jason

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Super nice front desk staff. Decent, well-kept lobby. Smelly and dank room. Dirtiest and stickiest carpet in a hotel room that I have ever experienced. Desperately in need of a steam cleaning. Cool nook by the window but the drawers were broken underneath of it. Phone didn’t work (couldn’t dial). Fan in bathroom didn’t work. Housekeeping staff wasn’t very friendly. No iron in the room. I’ve stayed at affordable places like this before but I’ve never had this disappointing of an experience. Definitely not a family stay location. Probably fine for a bare essentials survival spot for a single dude. I don’t enjoy doing reviews like this but Wyndham should know.
Stayed 2 nights in Jul 2025