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Hilo Town Inn

2.0 star property

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Photo gallery for Hilo Town Inn

A cozy dining area with a wooden cabinet, a green checkered tablecloth, and a painting of a surfer.
A bedroom with two beds, a ceiling fan, and a large window with blinds.
A wooden staircase with a handrail leading to a landing. There are two doors on the landing, one marked with the number 2 and the other with the number 3.
Classic Double Room, 1 King Bed, Air conditioning, City View | Private kitchenette
A compact kitchen with white cabinetry, a stainless steel refrigerator, a microwave, and a coffee maker.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
132 Punahoa St, Hilo, HI, 96720
  • Place, Hilo Farmers Market
    ‪3 min walk‬
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Panaewa Rainforest Zoo
    ‪9 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Quadruple Room, 2 Queen Beds, Park View

A bedroom with two beds, a ceiling fan, a window with curtains, and a small table with a chair.

Classic Quadruple Room, 2 Queen Beds, Park View

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room, 1 King Bed, Air conditioning, City View

A compact hotel room with a kitchenette, a bed, a TV, and a ceiling fan.

Classic Double Room, 1 King Bed, Air conditioning, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

A bedroom with two beds, a ceiling fan, and a large window with blinds.

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

8.0 out of 10
Very good
(1 review)
  • Park view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A bedroom with a bed, a desk, a chair, a nightstand, a lamp, a ceiling fan, and a painting on the wall.

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Quadruple Room

A bedroom with two beds, a desk, and a TV.

Classic Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €132
includes taxes & fees
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About this property

Hilo Town Inn

This smoke-free guesthouse features free self parking and free WiFi in public areas.
Hilo Town Inn offers 5 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. 55-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries.

During your stay at Hilo Town Inn, you're just a quick walk from Hamakua Heritage Corridor. Features include free WiFi in public areas and free self parking.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Services include luggage storage
  • Steps from Hamakua Heritage Corridor and Wailoa River State Park Hawaii
  • Dogs welcome for a fee
Public spaces have free WiFi. Free self parking is available.

This Hilo guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilo Town Inn Inn
Hilo Town Inn Hilo
Hilo Town Inn Inn Hilo

Hilo Town Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and walking distance to all the amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
In downtown Hilo, close to everything. Clean and with small equipped kitchen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfy bed. Easy access and instructions for check in.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This exceeded my expectations. I will definitely stay here again when I come back to Hilo. Great central location. Huge room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liz-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean rooms, the area is not the nicest.. gets noisy at night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam was amazing in making sure that we got checked in okay and that everything was great the next day. I forgot my book in the room and he even called and offered to mail it to me. Great room close to food and the beach….highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness
Room was incredible. Neighborhood is a little rough but location and the place were fantastic!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Very well kept room, clean, and good basic amenities... the location can't be beat! If you are a light sleeper be sure to bring earplugs; the walls are thin and the locals like make a ruckus at all hours of the night. Be sure to eat at Paul's Place on the bottom floor.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and responsive staff, easy to follow check in instructions, absolutely recomend if wanting to be close to the downtown events very convenient and walkable to everything.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, convenient Quaint
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect ; clean, bright and spacious. Has everything you need. Check in instruction were easy.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Hidden Gem in the Heart of Hilo **Hilo Town Inn** is the perfect example of why you shouldn't judge a book by its cover. While the exterior is unassuming, the rooms are squeaky clean and thoughtfully equipped with everything you need to feel right at home. It is clear that a lot of care goes into maintaining the space. The location is unbeatable for exploring the east side of the Big Island. Being right in the center of town, we were within walking distance of local restaurants and stores. It also served as an ideal home base for our trips to Volcanoes National Park and Akaka Falls. Plus, the proximity to Hilo Airport made our travel logistics incredibly easy. If you're looking for a comfortable, spotless, and central spot to stay, this is it!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Jarrett

Liked: Cleanliness, amenities, property conditions & facilities
No staff available
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness
Don't be deceived by the exterior of the building. Once you enter the front door with the provided code it's very nice and inviting. Our room was clean and comfortable. Nicely furnished. Compact but all our needs were supplied. Good coffee. Nice thick towels. Good air conditioning and a ceiling fan. Convenient location downtown Hilo. Neighborhood felt a little iffy with a few homeless people outside. Parking lot in the rear was not paved. Should we return to Hilo again we would stay there and recommend it to our friends.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Maximilian Nino Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Room was spacious and thoughtfully appointed. Central location was convenient to bus station and farmers market. It did get a bit noisy at times with the close proximity to downtown, but the mynas were the loudest things around. Contactless checkin was smooth and easy. Unfortunately we did not get to eat at Paul's, but it looked delicious. Maybe next time.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

I loved my room! It was spacious and comfortable, perfect for my needs. This isn’t a modern hotel with tons of amenities, but I found it charming. There was a large bathtub that I enjoyed as well. There is no front desk, but that wasn’t a problem for me. I had text contact if I needed anything.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable if noisy stay.

Spacious room, in an older building. Still had some charm. Very glad for the AC! My room had a door connecting to another room (locked) but it was VERY easy to hear all their conversations and tv noise.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Eileen

Liked: Cleanliness
The interior of the property is nice but the exterior is Seriously in need of a face lift. Once we came inside we were pleasantly surprised. Also the area around it is rundown with many homeless on the street. I’ve been to Hilo before and that did not surprise me. Restaurants within walking distance so that’s a plus. Overall it was very good for what we needed for a one night stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Parking behind the building. A little dark but not a dangerous area. Big open market near by and lots of restaurant, coffee, and a few breakfast options ( note, we discovered @Subway did good breakfast options around the corner. Room was great, big, clean, no elevator but got good exercise carrying cases up the stairs. Never actually saw any staff, but the phone support was 10/10. Very good. Close to things we needed.. if you have a car. Idk uber. AC was perfect. Bed and coffee good. Bathroom... interesting to have a glass window to toilet but....lol Would recommend!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Check in was super easy. Room was ready on time. Parking is behind the building and free. Room looked clean and was very spacious the only thing for the lack in 5 star rating is the un-welcomed visitors, the cockroaches! There were many, in the bathroom, on the floor, on the walls, outside in the common area!! Bring your raid and sleep with one eye open!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Laor

Liked: Cleanliness, staff & service, amenities
Air conditioning not working properly and carpet by walkway not so clean had some smell!!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jiali

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and very clean room. Only complaint is the windows are not well sealed so you can hear the traffic on the street. Also you can hear sounds from next door very clearly... The owner did provide earplugs but I feel it doesn't necessarily work for everybody.
Stayed 1 night in May 2025