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Hilo Town Inn

2.0 star property

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Photo gallery for Hilo Town Inn

Classic Double Room, 1 King Bed, Air conditioning, City View | Living area
Interior
Hallway
Interior entrance
Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View | Bathroom

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
132 Punahoa St, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪3 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Port of Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

Classic Quadruple Room, 2 Queen Beds, Air conditioning, Bay View

  • 37 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room, 1 King Bed, Air conditioning, City View

Classic Double Room, 1 King Bed, Air conditioning, City View | Living area

Classic Double Room, 1 King Bed, Air conditioning, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Quadruple Room, 2 Queen Beds, Park View

Classic Quadruple Room, 2 Queen Beds, Park View

Classic Quadruple Room, 2 Queen Beds, Park View

  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilo Town Inn

Inn in Hilo with free parking
This smoke-free inn features free self parking and free WiFi in public areas.
Hilo Town Inn offers 5 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. 55-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include irons/ironing boards and complimentary toiletries.

During your stay at Hilo Town Inn, you're just a quick walk from Hamakua Heritage Corridor. Features include free WiFi in public areas and free self parking.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Services include luggage storage
  • Steps from Hamakua Heritage Corridor and Wailoa River State Park Hawaii
  • Dogs welcome for a fee
Public spaces have free WiFi. Free self parking is available.

This Hilo inn is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 50 per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 200 per stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number TA-121-868-0320-01, GE-121-868-0320-01, 2300903500000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilo Town Inn Inn
Hilo Town Inn Hilo
Hilo Town Inn Inn Hilo

Hilo Town Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place in great location

We had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and comfortable

I loved my room! It was spacious and comfortable, perfect for my needs. This isn’t a modern hotel with tons of amenities, but I found it charming. There was a large bathtub that I enjoyed as well. There is no front desk, but that wasn’t a problem for me. I had text contact if I needed anything.
Stayed 1 night in Jul 2025

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness
The interior of the property is nice but the exterior is Seriously in need of a face lift. Once we came inside we were pleasantly surprised. Also the area around it is rundown with many homeless on the street. I’ve been to Hilo before and that did not surprise me. Restaurants within walking distance so that’s a plus. Overall it was very good for what we needed for a one night stay.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Town Inn is very clean and updated. We were very comfortable and Sam was very helpful and responsive. Would definitely recommend if visiting Hilo area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jiali

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and very clean room. Only complaint is the windows are not well sealed so you can hear the traffic on the street. Also you can hear sounds from next door very clearly... The owner did provide earplugs but I feel it doesn't necessarily work for everybody.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and within walking distance to the farmers market, restaraunts, and night life. The rooms were very clean and updated. I would recommend this to anyone
Stayed 1 night in Apr 2025