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SCP Hilo Hotel

Property class: 3.5

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Photo gallery for SCP Hilo Hotel

Kayaking
Lobby sitting area
Lobby sitting area
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
126 Banyan Way, Hilo, HI, 96720
  • Place, Liliuokalani Park and Gardens
    ‪17 min walk‬
  • Place, Port of Hilo
    ‪17 min walk‬
  • Place, Coconut Island Park
    ‪19 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View

8.8 out of 10
Excellent
(16 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Peaceful 2 Double Beds Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Peaceful 2 Double Beds Room

8.4 out of 10
Very good
(23 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Peaceful King Room

Peaceful King Room

Peaceful King Room

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Poolside

7.8 out of 10
Good
(11 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Poolside

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Poolside

8.0 out of 10
Very good
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View

8.4 out of 10
Very good
(19 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

SCP Hilo Hotel

Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
SCP Hilo Hotel offers 135 accommodations with designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

SCP Hilo Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Hawaiian cuisine while dining at Coconut Grill
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the pool and the helpful staff
  • Within a 15-minute walk of Liliuokalani Park and Gardens and Coconut Island Park
  • Dogs welcome for a fee (restrictions apply)
SCP Hilo Hotel offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. Business amenities include a meeting room and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. The business-friendly SCP Hilo Hotel also features a library, a garden, and a picnic area.

This 3.5-star Hilo hotel is smoke free.

Coconut Grill - This restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coconut Grill

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-134-175-3344-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Seaside Hotel Hilo
SCP Hilo Hotel Hilo
SCP Hilo Hotel Hotel
SCP Hilo Hotel Hotel Hilo

SCP Hilo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy, Chino Hills

Liked: Cleanliness, amenities, property conditions & facilities
the hotel is an older property that has been renovated. Rooms are clean and comfortable. There no no elevators, so be prepared to lug luggage up stairs. The view from the room out to the bay was beautiful. But the rooms are not sound proofed and there is considerable outside noise at night from cars, motorcycles and blasting music on the sidewalk outside. Bring ear plugs if you stay in front rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rumi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely space. Across from bar. Lovely views. Very nice room. Great shower. Comfortable beds. Bidet! Very helpful staff. Small but 24hr useful gym. 24hr coffee and tea. Paddle board and bike rental easy and fun. Easy free parking. Will definitely start here again
Stayed 2 nights in Jan 2026

6/10 Okay

Juna

Disliked: Cleanliness
The room was very basic considering the price we paid for a 3-star hotel. It didn’t feel like good value for money. The added service charge also felt unnecessary given the limited amenities provided. Overall cleanliness could have been better—the room did not feel as clean or well-maintained as expected.
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Positives: the staff was great, the lobby, the game room, the pool area, and the laundry facilities were excellent. The parking and the location were also good. Negative: The rooms were not worth the price. We two rooms. The beds were comfortable, sheets clean, nice quality towels, working A/C (all good). However, we had cockroaches in one of our rooms which did not make us happy, especially that the rooms were expensive. Actually, we heard other people complaining of cockroaches to the front desk and insisted on moving rooms. I am not buying “it’s just like that in tropical places” either. . Perhaps in cheap hotels but this one was far from cheap. In addition, I have travelled extensively in Southeast Asia, the Caribbean, Mexico, and Central and South America and never and I mean NEVER had cockroaches in my hotel room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jahangir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very thoughtful design for all the common areas, and facilities. Wonderful staff. High quality free coffee, tea, and water 24 hours a day. Perfect location.
Stayed 4 nights in Jan 2026

8/10 Good

DeAnna

Stayed 4 nights in Jan 2026

6/10 Okay

Jinyi

Travelled with family
Liked: Cleanliness, amenities
Room is newly renovated. Close to airport so will be noisy from 6:00 am. Checking out is very slow. Additional hotel amenities fee of $25 per day is a surprise fee when you check in.
Stayed 2 nights in Jan 2026

6/10 Okay

Sonja

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Price point does not match room condition, available amenities or location. Cons-$25 extra per night. Coffee bar in lobby is one carafe with coffee. No coffee maker in room, no microwave in room. Bikes are rusty, hard to pedal, brakes don’t work. Location is not truly walkable or bike friendly. Busy street was unnerving to navigate through. Park across the street is busy on weekends. Loud cars and blasting music. Weekdays less busy but many homeless, several displaying mental illness. Flights overhead starting at 6am Rooms poorly remodeled. 3 levels, no elevator. Narrow staircase. Calendar of events not accurate. Pros- koi pond, staff is responsive, lei making was a unique experience
Stayed 3 nights in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Stay for the bidet. Enough said!
Stayed 2 nights in Jan 2026

6/10 Okay

Sara

Liked: Cleanliness, staff & service, amenities
I booked a relaxation room and when I arrived, the very nice woman at the desk said “ oh, they have upgraded you to a poolside king.”. This is not an upgrade- certainly not relaxing with kids having a great time in the pool and the sounds carrying right into our room. The property has been nicely remodeled and overall, I would give it another chance, but would insist on the room I had booked. Had I been staying more than 1 night, I would have been “ that girl” and asked for a different room.
Stayed 1 night in Jan 2026

4/10 Poor

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and adequate. But be warned that it was bare bones meaning that it didn’t have the amenities that other hotels had for the same price. There was no bar soap ( just liquid soap on the wall), no notepad and pen, no microwave or coffee maker in the room. The bed was softer than we were used to and had a squeak when we moved. The air conditioner was annoying so we didn’t use it at night. We felt like we were in a basement because we had to keep the frosted glass shutters closed because people were walking in front of our room because it was an outside entry, as all the rooms were. The pool closed at 7 pm and there was no hot tub. Other than that it was okay.
Stayed 2 nights in Jan 2026

6/10 Okay

Frank

Liked: Cleanliness
Disliked: Amenities
Clean but very spartan for the money. Half of the hotel had nicer rooms. Ours was the size of a typical motel room. Very small bathroom, limited electric outlets. 3rd floor with no elevator. Extra $30/night resort fee for tea bags, coffee in lobby,and I think access to a very standard pool.
Stayed 3 nights in Jan 2026

6/10 Okay

Veeranjaneyulu, Sunnyvale

Travelled with family
Liked: Staff & service
There is smell near the rooms. mattress is poor. construction work going on making lot of loud noise.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast at this property.
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel is exactly what it promises. No frills and quiet (except for the occasional plane flying by). If you are in Hawaii and in Hilo you are probably not staying in your hotel a lot. You will save money on their free coffee which is actually really good and strong. Staff is polite and friendly. There are plenty of places to eat in walking distance. The property is very beautiful and the koi pond is awesome when lit up at night.
Stayed 5 nights in Jan 2026

10/10 Excellent

Herbert

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Staff was very accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Decent room in great location
Stayed 1 night in Dec 2025

10/10 Excellent

Nigam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, space was congested but overall good experience.
Stayed 1 night in Jan 2026

8/10 Good

kamlesh, New Castle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, QUIET!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Likang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jinrui

Stayed 1 night in Dec 2025

4/10 Poor

Lloyd

Travelled with family
Disliked: Property conditions & facilities
The property is older and in desperate need of updates or a rebuild. Getting to our room was very inconvenient and luggage was difficult to haul up the stairs, no elevator. The room was sparse and so dated. The paint was peeling, the bathroom was tiny, and the bedding seemed outdated. The old fashioned swamp cooler made us ill and inflamed our allergies.
Stayed 3 nights in Dec 2025