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Aki Grand Hotel & Spa

3.5 star property

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Photo gallery for Aki Grand Hotel & Spa

Front of property
Lobby lounge
View from room
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1-1-17 Miyajimaguchi Nishi 1-chome, Hatsukaichi, Hiroshima, 7390412
  • Place, Miyajima Ferry Terminal
    ‪15 min drive‬
  • Place, Itsukushima Shrine
    ‪17 min drive‬
  • Place, Miyajima Aquarium
    ‪20 min drive‬
  • Airport, Iwakuni (IWK)
    ‪23 min drive‬

Room options

Ocean Side Twin Room

  • Sleeps 2

View all photos for Standard Twin Room with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room with Mountain View

  • Sleeps 2

View all photos for Twin Room, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Japanese Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Japanese Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese & Western Style Room, Non Smoking【Ocean View】

In-room safe, desk, iron/ironing board, free WiFi

Japanese & Western Style Room, Non Smoking【Ocean View】

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking, Mountain View

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking, Mountain View

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Maisonette Suite, Non Smoking, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Maisonette Suite, Non Smoking, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking, Ocean View

Royal Suite, Non Smoking, Ocean View

Royal Suite, Non Smoking, Ocean View

  • 142 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

Standard Double Room, 1 Queen Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Japanese Room, Non Smoking, Ocean View

TV

Standard Japanese Room, Non Smoking, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 6 Twin Futons

Twin Room Mountain Side View Non Smoking

  • Sleeps 2

View all photos for Japanese Room with 10 Mats Mountain View

Interior

Japanese Room with 10 Mats Mountain View

  • Sleeps 4

Japanese Western Room with Ocean View

  • Sleeps 6

View all photos for Japanese Room with 12 Mats Ocean View

View from property

Japanese Room with 12 Mats Ocean View

  • Sleeps 6

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About this property

Aki Grand Hotel & Spa

Waterfront hotel with 2 restaurants and a fitness center
This hotel features 2 restaurants, a fitness center, and a sauna. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a meeting room.
Aki Grand Hotel & Spa offers 194 air-conditioned accommodations with safes and complimentary bottled water. This Hatsukaichi hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 4 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 104°F.
Our customers tell us they can't get enough of the helpful staff at Aki Grand Hotel & Spa. During your stay, you're just a quick walk from Setonaikai National Park. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at Japanese Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Setonaikai National Park and a 2-minute drive from Miyajima Ferry Terminal
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Aki Grand Hotel & Spa offers its guests a seasonal outdoor pool, a sauna, and a fitness center. A train station pick-up service and a train station drop-off service are free. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Aki Grand Hotel & Spa. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Restaurant " Sunset " - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Lounge "Seagull" - Overlooking the ocean, this café serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,573 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cafe Lounge "Seagull"
  • Japanese Restaurant
  • Restaurant " Sunset "

Things to do

  • 6 indoor/outdoor hot springs
  • Boat tours
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 5400.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1573 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 5400.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Aki Grand Hotel & Spa offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Hot springs access available from 5:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Aki Grand
Aki Grand Hatsukaichi
Aki Grand Hotel
Aki Grand Hotel Hatsukaichi
Aki Grand Hotel Japan/Hiroshima Prefecture - Hatsukaichi
Aki Grand Hotel & Spa Hotel
Aki Grand Hotel & Spa Hatsukaichi
Aki Grand Hotel & Spa Hotel Hatsukaichi

Reviews

Aki Grand Hotel & Spa Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 404 reviews
Rating 8 - Good. 156 out of 404 reviews
Rating 6 - Okay. 64 out of 404 reviews
Rating 4 - Poor. 17 out of 404 reviews
Rating 2 - Terrible. 4 out of 404 reviews

Reviews

10/10 Excellent

janie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Lovely family hotel that had a great ambience. The food was exceptional and onsens lovely and relaxing. Wonderful location and easy access to Miyajima island.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and comfy room. Loved the night time boat tour to the Tori gate at Miyajima. Staff all brilliant and lovely and shuttle service to and from the train station was great.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryoichiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Rooms and view. Private spa was beautiful. Restaurant had great spaghetti
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Nov 2024

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Old world charm. Excellent dining in the house. We booked the private onsen and it was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little dated but would have been very opulent in its day. Large rooms, comfortable beds and lovely views. The shuttle bus to the station was a huge bonus.
Stayed 1 night in Nov 2024

6/10 Okay

Alice

Travelled with family
Disliked: Property conditions & facilities
Room is very dated, bathroom is small, not enough plug ins and inadequate electric currents, my toothbrush lasted for one cleaning after charging overnight. Most unfriendly staff among my many Japanese stays. However, location and view is excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Grettel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest staff, great amenities, the private open-air bath was incredible, will definitely book again next time i’m in Japan.
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese style hotel experience

This hotel caters to a Japanese clientele which may have different expectations. Our room, furnished in the Japanese style, had a magnificent water view. The fixtures were well maintained but outmoded. We slept on futons on the floor. It had a shuttle bus that ran on a regular basis to the train station and ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night transiting from miyaguchi island to Hiroshima. V
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

The view of the room is perfect. But the hotel is a little bit old style, the restaurant food is so so.
Stayed 1 night in Jun 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024

10/10 Excellent

Hemraj

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Great customer service.
Stayed 1 night in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 1 room for 2 persons but price was only for 1 person then they charged me $300 extra for another person/night.
Stayed 1 night in Dec 2023

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! The staff is super friendly and willing to help, the rooms (Japanese style) are amazing and really large. You have a view of the ocean and the Tori in Miyajima. The breakfast buffet is delicious and the private onsen was a great experience after our hike to Mount Misen. There is a very convenient shuttle to the Ferry Station. I can't recommend this hotel enough, we really liked it!
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant but would have booked something else.

The hotel was nice, however it was a little disappointing that I feel like the photos didn’t exactly tell the entire story of the building. And the actual website of the hotel was much more detailed in realistic than the hotels.com breakdown. It would have been nice to know in advance that the pool wasn’t actually open, none of the restaurants inside the hotel were open, and the onsen wasn’t tattoo friendly. Because the hotels.com details we booked the hotel based on the amenities we saw and the information provided. Which didn’t actually end up being true to when we got there. But the staff was great, the hotel is a beautiful Japanese style with modern comforts, and it’s in a great location to train station and local/city sites. Would recommend anyone to stay here however to check the hotels own website for further details not just the hotels.com listings.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was promised and we were told on arrival that it wasn’t available at 30+ degrees Not good enough
Stayed 2 nights in Sep 2023