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Candeo Hotels Hiroshima Hatchobori

3.5 star property

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Photo gallery for Candeo Hotels Hiroshima Hatchobori

Sauna, hot tub, hot springs/mineral springs
Concierge desk
Building design
Front of property – evening/night
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima, 730-0013
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪11 min walk‬
  • Place, Atomic Bomb Dome
    ‪12 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Double Room, Non Smoking (16 ㎡)

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking (16 ㎡)

8.4 out of 10
Very good
(16 reviews)
  • Bay view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

Soundproofing, free WiFi, bed sheets

Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner King Room, Non Smoking (19 ㎡)

Corner King Room, Non Smoking (19 ㎡)

Corner King Room, Non Smoking (19 ㎡)

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

Soundproofing, free WiFi, bed sheets

Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (18 ㎡)

9.0 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Multiple Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room with desk, Non Smoking

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Double Room, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking for single use

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking for single use

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room with desk, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking for single use

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Business Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [For 2 Guests] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 2 Guests] Run of the House, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for [For 1 Guest] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 1 Guest] Run of the House, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room, Non Smoking (For 3 Adults)

Soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking (For 3 Adults)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

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About this property

Candeo Hotels Hiroshima Hatchobori

Hotel in Hiroshima with a full-service spa and a restaurant
A full-service spa, a restaurant, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff assistance.
Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs/mineral springs on site.

The breakfast at Candeo Hotels Hiroshima Hatchobori gets high marks from our customers. During your stay, you're just a quick walk from Hiroshima Central Shopping District. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Guests have great things to say about the area's walkability and the clean accommodations
  • Steps from Hiroshima Central Shopping District and 5 minutes by foot from Memorial Cathedral for World Peace
There's a restaurant on site. Public spaces have free WiFi. Candeo Hotels Hiroshima Hatchobori offers its guests a full-service spa. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Hiroshima Hatchobori.

Smoking is allowed in designated areas at this 3.5-star Hiroshima hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

More

  • 14 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI
Candeo Hotels Hiroshima Hatchobori Hotel
Candeo Hotels Hiroshima Hatchobori Hiroshima
Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

Candeo Hotels Hiroshima Hatchobori Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Lou, Calgary

Stayed 2 nights in Nov 2025

8/10 Good

Christy

Stayed 1 night in Nov 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service
It was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The main feature was the hot pool spa on the 14th floor, separate for men and women. Very therapeutic and calming.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, but the requirement to use 2 busy lifts to get anywhere meant it could take a long time to just get out of the building!
Stayed 3 nights in Oct 2025

10/10 Excellent

Andree-Anne

Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Liked: Cleanliness
Room 824 needs to be rearranged. 2 twin bed side by side. No way to get out except crawling to the feet end. Recommend a queen bed. TV not visible from bed. Recommend TV be placed over desk. Breakfast needs more variety of pastries, sausage needs to be more crunchy and hot. Bread pudding and potato dishes excellent. Various items not replaced…had to wait. Coffee machine slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

julianne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was amazing. I wish the chain was also in other countries.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cora

Travelled with partner
Liked: Amenities
Clean and friendly service
Stayed 2 nights in Oct 2025

8/10 Good

gabriela

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I loved our room and the staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Roof top spa/bath

The hotel is located very close to the heart of the city and is close to the tram station. The front desk is on 13th floor of building and has an excellent view. Stay are friendly and efficient, rooms are standard Japanese size but it’s super clean. The hotel had a roof top bath which was really lovely. Highly recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Jazmin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff couldn’t communicate in English, we asked them many times the same thing and always a different answer. Our room still had some things from the previous guests. Location was good.
Stayed 1 night in Aug 2025

6/10 Okay

Camelia

Stayed 1 night in Aug 2025

8/10 Good

MARIO

Travelled with family
Liked: Cleanliness, staff & service
Very small room. Long waiting for elevators. Poor breakfast. Not the best in Japan
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value for money
Stayed 1 night in Jul 2025

6/10 Okay

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a hard time finding the front desk which is at the 13th floor. The service was really good. The breakfast as well. The AC was not strong enough for our room. Otherwise everything was fine.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was filling but hardly any fruit was served as shown on the hotel website.
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - easy to get to Hiroshima Station on the tram. Close to large shopping area. Nice spa on the top floor - but it’s a Japanese onsen, so separate spas for men and women and it’s 100% nude. Breakfast leaned more to Asian tastes but there enough Western options to get by. Room was clean, if a bit on the small side. Overall, a good option for those traveling to Hiroshima who want something safe, clean and welcoming without breaking the bank.
Stayed 2 nights in Jul 2025

8/10 Good

Himel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Extra large bed and comfortable. Very quiet and nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, tram stops right outside, you can catch tram to Mayajima for 240 yen, ferry 500 yen return. Great hotel, spotless rooms, great service, super onsen. Everything you need close by, Hiroshima Castle has excellent displays inside, also try Okinomiyaki at small restaurant behind gift shop, not yo be missed. Close to atom bomb dome and peace memorial park too. .
Stayed 6 nights in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025