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ANA Crowne Plaza Hiroshima by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Hiroshima by IHG

Lobby
Executive lounge
Standard Room, 2 Single Beds, Club lounge access (High Floor)
Junior Suite, 2 Single Beds, Club lounge access (Luxury Bath View)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000
  • Hiroshima Peace Memorial Park
    ‪4 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪4 min walk‬
  • Atomic Bomb Dome
    ‪9 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, City View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds, City View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Club lounge access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds

7.4 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Double Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed, Smoking, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access (High Floor)

Executive lounge

Standard Room, 2 Single Beds, Club lounge access (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access (Worklife)

Executive lounge

Premium Room, 2 Single Beds, Club lounge access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 2 Single Beds, Club lounge access

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Smoking, City View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Single Beds, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Smoking, City View

1 bedroom, premium bedding, down duvets, in-room safe

Standard Room, 1 Double Bed, Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds, Club lounge access (Worklife)

Junior Suite, 2 Single Beds, Club lounge access (Worklife)

Junior Suite, 2 Single Beds, Club lounge access (Worklife)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

Premium Room, 2 Single Beds, Club lounge access

Premium Room, 2 Single Beds, Club lounge access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, City View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Club lounge access (Luxury Bath View)

Executive lounge

Junior Suite, 2 Single Beds, Club lounge access (Luxury Bath View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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  • Breakfast available
4.4 out of 5, Excellent, (1000)
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About this property

ANA Crowne Plaza Hiroshima by IHG

Riverwalk hotel with 3 restaurants and a 24-hour front desk
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
ANA Crowne Plaza Hiroshima by IHG offers 402 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of ANA Crowne Plaza Hiroshima by IHG's great location. During your stay, you're just a quick walk from Shirakami Shrine. Features include free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Hiroshima Green Arena and a few minutes from Mazda Zoom-Zoom Stadium
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly ANA Crowne Plaza Hiroshima by IHG also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hiroshima hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
ATAGO - This fine-dining restaurant serves lunch and dinner.
The Lounge - Onsite bar. Open daily.
FRUITIER - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
TAO LI - This restaurant serves lunch and dinner. Open daily.
UNKAI - This restaurant serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ATAGO
  • FRUITIER
  • TAO LI
  • The Lounge
  • UNKAI

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima

ANA Crowne Plaza Hiroshima by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to visit Peace Park and Museum. Large rooms, comfortable beds and friendly staff. Excellent Teppanyaki on site and cute coffe shop in the lobby
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund policy

The hotel was excellent. The reason why I was disappointed was because of the change policy. My plans changed so I had to move my stay forward one week. There was absolutely no compensation given for that. I have been a faithful client for Hotels.com and I hope to continue. However if the penalty is not adjusted in some way I will be moving to one of your competitors. The policy used to be that a no show would be charged for that one night then reservation cancelled. Hopefully you can make an adjustment so that I can remain a good customer. Check my past history. Thank you for your attention to this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Stayed 1 night in Feb 2025

10/10 Excellent

brad

Stayed 2 nights in Jan 2025

10/10 Excellent

Eleodoro

Stayed 4 nights in Jan 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Lawson is around the corner too for convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. About 10 minutes walk from the Bus Center, n bus stops around the hotel. 3 minutes walk to the Peace Park. Shopping street and restaurants. pretty much everywhere is within walking distance. Breakfast is good. Staffs are helpful. Definitely recommend.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jan 2025

10/10 Excellent

KAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Amenities
Great Hotel, staff are very friendly and helpful. Great location !
Stayed 3 nights in Jan 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close the the Atomic Dome, shopping street and subway and tram.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Perfect Location

Great hotel in a perfect location. Near Peace Memorial Park, which every human should visit, if possible. Close to shopping and restaurants. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Spacious rooms, friendly staff, walkable to Peace Park
Stayed 3 nights in Dec 2024

6/10 Okay

Wai Kwan Paul

Close to the A-bomb Dome, but...

If you only spend a night or two and mainly visit the Hiroshima Peace Memorial Museum, this hotel is only minutes away on foot. Otherwise, this place isn't close to the Hiroshima station. The room I got was surprisingly tiny for the price, but at least their shower is very powerful and the bed is comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Woogeun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, nice location
Stayed 3 nights in Nov 2024

2/10 Terrible

Shally

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a standard room, 2 Twin beds & the room is small & 2 twin beds sat side by side. I can hardly climb up from the end of the bed next to the window. I checked & was told I had booked a compact twin beds. If I had seen the wording of “Compact”, I won’t book this room. I ended up upgrading the room & I am happy to pay extra. We have stayed with ANA Kobe before traveling to Hiroshima & the room provided matched with the room description of standard room, 2 twin beds. ANA Hiroshima was the first ANA we had bad experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to that sad Hiroshima museum and the dome. The staff is super helpful and helped us ship our luggage to the next location. The restaurant is really good. They also have really fun amenities like an eye mask and a great bath tub. They also have netflix on their TV you just login to which was really nice. Also got a massage there for like $35 and it was awesome.
Stayed 2 nights in Nov 2024

8/10 Good

heidi

Liked: Staff & service, property conditions & facilities
a
Stayed 2 nights in Nov 2024