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Hotel Hiroshima Garden Palace

3.5 star property

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Photo gallery for Hotel Hiroshima Garden Palace

Front of property
Staircase
Standard Japanese Style Room (Non Smoking)
Standard Japanese Style Room (Non Smoking)
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
1-15 Hikarimachi, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0052
  • Place, Mazda Zoom-Zoom Stadium
    ‪15 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪3 min drive‬
  • Place, Hiroshima Green Arena
    ‪6 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪92 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

Single Room-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Semi Double Room-Smoking

In-room safe, free WiFi, bed sheets

Semi Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Semi Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Hiroshima Garden Palace

Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Hotel Hiroshima Garden Palace offers 107 air-conditioned accommodations with safes and slippers. Televisions come with pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Hiroshima Garden Palace. During your stay, you'll be within walking distance of Mazda Zoom-Zoom Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at HIrosato
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 13 minutes by foot from Mazda Zoom-Zoom Stadium and a 4-minute drive from Hiroshima Green Arena
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Hotel Hiroshima Garden Palace also features a vending machine, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.
HIrosato - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Tea Lounge Maple - This café serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • HIrosato
  • Tea Lounge Maple

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Garden Palace Hiroshima
Garden Palace Hotel Hiroshima
Hiroshima Garden
Hiroshima Garden Palace
Hiroshima Garden Palace Hotel
Hiroshima Palace
Hotel Hiroshima Garden Palace
Hiroshima Garden Hiroshima
Hotel Hiroshima Garden Palace Hotel
Hotel Hiroshima Garden Palace Hiroshima
Hotel Hiroshima Garden Palace Hotel Hiroshima

Hotel Hiroshima Garden Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 645 reviews
Rating 8 - Good. 270 out of 645 reviews
Rating 6 - Okay. 111 out of 645 reviews
Rating 4 - Poor. 15 out of 645 reviews
Rating 2 - Terrible. 11 out of 645 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect there. All the staff was very courteous and attentive to my needs, even the unspoken ones, which is a significant plus.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Prashaanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Close to the train station
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and we had a good rest
Stayed 1 night in Sep 2024
Verified

8/10 Good

Seung-Yoon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the futons were comfortable. The family was happy here
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pleasure time. We recommend this hotel!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Jose Carlo

Liked: Cleanliness, staff & service, amenities
Was a good stay… A/C wasn’t as cold as preferred but still comfortable
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay in a beautiful Japanese traditional room. Staff are very nice and helpful, garden is pretty, location is about 5-10 min walk from main train station. Lots of dining option and a supermarket within 5 min walking. Cannot ask for more.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Style room was grear

I booked a Japanese room as it was cheaper than a regular one and it was huge. They made the bed for me which was nice. It was also very comfy. The room had a machine with cold or hot water on tap. The shower room was pretty great.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kazutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there is a water sever in my room.It is so good!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Older style but clean and nice.

Hotel was nice overall… we stayed in a tatami room which was fun. The room was a little old and felt like it could use an update. But it was very clean and the staff was good. We only stayed one night and didn’t interact with any staff after check in. Value felt fair.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Tien

Liked: Cleanliness, staff & service, amenities
Walkable to station, not sure how to adjust air conditioning (if adjustable)
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Liezel Grace

Liked: Cleanliness, staff & service
The room was clean and spacious but the bed wasn’t that soft at all.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Samaara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with big rooms near the train.

LOVED that my bag was brought to my room. I stored my bag at the hotel and headed out to explore Hiroshima. When I returned, check-in took less than 2 minutes, and my very heavy bag was waiting for me in my room! The internet rivaled dial-up, but the staff brought up a special modem that solved the problem. Lesson: don't get frustrated, ask for what you need! The staff was friendly and very responsive. The location is perfect for those using the train to get to Itsukushima Island. Walking distance to the historical sites of the city. The room was HUGE! I thought the price was expensive compared to other Japanese hotels. I would likely look around for better options before booking this hotel again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く、部屋も広くてよかった。
Stayed 1 night in Mar 2026
Verified

8/10 Good

TAKAYUKI

Liked: Cleanliness, staff & service
宿泊客との距離感もほどよく、快適だった
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ちかこ

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応が丁寧親切でした。部屋はとても清潔感がありました。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yukari

Liked: Cleanliness, staff & service, amenities
客室は綺麗で、スタッフの方も皆様丁寧に対応していただきとても快適に過ごさせていただきました。 客室にはウォーターサーバーがあり、いつでも水が飲めるのがありがたかったです。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Takuya

Liked: Cleanliness, staff & service, amenities
掃除が行き届いていた上、スタッフの方の感じがよく、且つリーズナブルでした。最高でした。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

眞

Liked: Cleanliness, staff & service
新幹線口からの距離は丁度良い。朝食が弁当注文なのが残念。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗な客室でウォーターサーバーも完備しており素晴らしかったです。
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Hiroko

Disliked: Amenities
広島駅からやや遠かったです。スタップの方の対応は良かったですが、部屋が古く、隣の人の話し声や廊下の声がよく聞こえました。残念だったのは、部屋に設置されていたお水がすでにストックがなく補充の赤いランプがついていたことです。できれば、そういうのは、補充しておいていただけるとありがたいなと思い残念に思いました。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

明人

Disliked: Property conditions & facilities, room comfort
部屋は､狭くもなく快適にくつろげたけど肝心の照明が思てたより暗くて豆球よりかは明るかったけど結構薄暗いのが気になった｡ バスルームは､狭くもなく快適に使用出来た｡ ただ今時には珍しい鍵の施錠でフロントに預けるのが面倒だった｡カード式にすれば自分で保管出来るので外出の際にはフロントに通すこと無くスムーズに行けると思う｡ ホテル内にドリンク飲み放題コーナーやくつろげるスペースが無かったのが残念｡冷たい飲料が6Fしか販売していないのも不便さを感じた｡ リーズナブルな料金だから仕方がないと思う｡ 駅から近くて少し歩けばコンビニ､スーパーもあって良かった｡
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

信和

Liked: Cleanliness
スタッフがとても親切で 快適に宿泊できました
Stayed 1 night in Dec 2025