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Sheraton Grand Hiroshima Hotel

4.5 star property

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Photo gallery for Sheraton Grand Hiroshima Hotel

Club Suite, 1 Bedroom, Corner
Lobby
2 restaurants, lunch served
Banquet hall
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Place, Mazda Zoom-Zoom Stadium
    ‪12 min walk‬
  • Place, Shukkeien
    ‪13 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪17 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(42 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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4.8 out of 5, Exceptional, 1,101 reviews
The price is €79
6 Jan - 7 Jan 2026
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About this property

Sheraton Grand Hiroshima Hotel

Luxury hotel with 2 restaurants and a 24-hour fitness center
This hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Sheraton Grand Hiroshima Hotel. During your stay, you're just a quick walk from Hiroshima Toshogu. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Hiroshima Toshogu and Kyobashi River
As a guest of Sheraton Grand Hiroshima Hotel, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Hiroshima Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Hiroshima hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Bridges - Onsite restaurant.
MIYABI-TEI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
MIYABI-TEI Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,950 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bridges
  • Lobby Lounge
  • MIYABI-TEI
  • MIYABI-TEI Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: JPY 10 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1950 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000 per night
  • Facilities fee: JPY 1650 and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Line

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit old, rooms need to be renovated
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently deliver excellent services

I had a busy week and wanted to just relax to recharge myself. The staff understood my needs and made my stay extremely comfortable by bringing a room key enabled for an additional day to stay in the same room and listening to my needs. It was “in the moment” decision and I did not want to be bothered by going to the reception area to change the key. I highly recommend this hotel after you had an intensive business trip or a family gathering, and you want to just have your “me” time.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Transport links
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

8/10 Good

Mamta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Room was spacious and very clean. Very convenient to train station and easy to catch airport bus close by. Only downsides were the hotel did not have coin laundry and had to pay extra fee to use gym. Would still highly recommend
Stayed 1 night in Aug 2025

6/10 Okay

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, nice amenities and the staff is super kind and gentle
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It’s located in a perfect spot in the city. Reason why I recommend it.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Amenities
Love the location and the hotel is very spacious and nice. Having laundry facilities would have been nice.
Stayed 2 nights in Jul 2025

8/10 Good

Nici

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were family of 3. My bed was right next to the open living setup, where sink station was right next my bed, so I couldn't sleep well, every time anyone woke up. The room setup didn't feel like family friendly. May be for a solo business traveler even though the cost was not low.
Stayed 1 night in Jun 2025

2/10 Terrible

Jean-Pierre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
not much to do near the hotel. we therefore rely on the hotel restaurants. for some reasons all restaurants were always fully booked for all 3 meals. but when going to the restaurants., it was always empty. we were really disappointed since we paid a lot of money for this hotel. it was our last 2 days in japan and we wanted to spend it away from the crowd and all the action. very disappointing . lots of staff and polite but not useful .
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The breakfast buffet was very good, and we tried the dinner buffet once and it was also quite good. Very convenient location, as it was right next to Hiroshima station. I was disappointed that access to the pool was not included.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel , right by the train station. Very clean , nice stuff
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Isabel Lopez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Hiroshima

Perfect location right in Hiroshima Station. Accessible to all public transport. Rooms are big. Buffet breakfast offers a wide variety of Western and Japanese breakfast. The Lounge offers a great meal and snacks with wine etc for happy hour.
Stayed 2 nights in May 2025

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient. Next to train station.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel very much! You can’t beat the location next to the train station. Both restaurants in the hotel were delicious and so were the drinks in the bar on the 7th floor. The staff was very welcoming and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the shower was fantastic! Walking distance to the train station made it exceptionally convenient.
Stayed 2 nights in May 2025