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JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

Public bath
Down duvets, in-room safe, desk, laptop workspace
Lobby
Public bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-6 Matsubaracho, Minami-ku, Hiroshima, Hiroshima, 732-0822
  • Place, Shukkeien
    ‪12 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪15 min walk‬
  • Place, Hiroshima Green Arena
    ‪4 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪93 min drive‬

Room options

View all photos for Single Room B, 1 Double Bed, Non Smoking (Single Use)

Down duvets, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (for 2 People Use)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 2 People Use)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room(B)(for 1 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(B)(for 1 Person)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room(A) (for 1 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(A) (for 1 Person)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room A, 1 Double Bed, Non Smoking (Single Use)

Down duvets, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (Single Use)

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room A, 1 Double Bed, Non Smoking (For 2 People)

Down duvets, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (For 2 People)

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room B, 1 Double Bed, Non Smoking (For 2 People)

Down duvets, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (For 2 People)

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 3 People)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking (For 3 People)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking (For 2 People)

King Room, Non Smoking (For 2 People)

King Room, Non Smoking (For 2 People)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Down duvets, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room

Down duvets, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room(A) (for 2 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(A) (for 2 Person)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room(B)(for 2 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(B)(for 2 Person)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room (for 3 People Use)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 3 People Use)

  • Sleeps 3
  • Free Wi-Fi

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About this property

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

This hotel features a microwave in a common area, dry cleaning, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers 246 accommodations with safes and slippers. Beds feature down comforters. LCD televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Hiroshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Our customers tell us they can't get enough of the helpful staff at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI. During your stay, you're just a quick walk from Hiroshima Toshogu. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include locker space, laundry facilities, and an elevator
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Mazda Zoom-Zoom Stadium and a few minutes from Hiroshima Green Arena
As a guest of JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI also features express check-out, an elevator, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Hiroshima hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 990 for adults and JPY 990 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 990 for adults and JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Viainn Hiroshima Shinkansenguchi

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 776 reviews
Rating 8 - Good. 239 out of 776 reviews
Rating 6 - Okay. 47 out of 776 reviews
Rating 4 - Poor. 17 out of 776 reviews
Rating 2 - Terrible. 10 out of 776 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

MARIBEL

Stayed 4 nights in Nov 2025

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Cuong Van

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in Hiroshima. VIAINN is only 5 minutes from Hiroshima station. The rooms are clean & the staff very courteous & helpful. Hiroshima is a major station so all the shop’s & restaurants are there for travellers convenience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located next to station. Liked the public hot bath. The room has a smart tv. The room we booked was very spacious.
Stayed 2 nights in Jan 2026

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Nice environment, room, spa and restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Jun

Stayed 1 night in Jan 2026

4/10 Poor

Han

Liked: Cleanliness, property conditions & facilities
Hotel is well-located near Hiroshima Station and amenities are generally satisfactory - however, the staff’s service attitude can be improved. Interactions are cold and felt like mere procedural formalities, with barely any smile or efforts to make (foreign) guests feel welcome. This is my second stay at a Via Inn and regrettably I've felt this way previously too. There are better hotels to stay at.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jianlin

Stayed 1 night in Nov 2025

8/10 Good

M Y

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yoshiko

Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

8/10 Good

suzanne shu xuan

Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and check was a breeze. Great location…5 minute walk from north end of Hiroshima station.
Stayed 1 night in Nov 2025

10/10 Excellent

Ada, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well located. There is a mall and many restaurants around. The Hiroshima station is just 3 minutes away. The limousine bus to the airport stops nearby the hotel. Rooms are comfortable and the public bath is a plus. The hotel also has a very good coffee shop.
Stayed 3 nights in Nov 2025

8/10 Good

Bette

Travelled with partner
Liked: Cleanliness
Location is very convenient
Stayed 1 night in Nov 2025

8/10 Good

YUMI

Stayed 1 night in Nov 2025

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was exceptional, clean facility, excellent location!!
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff. We got there early and they put our bags int the lockers provided. You also get offered a free breakfast and their restaurant is very good with many options and great service. Their rooms are good but fairly small like many hotel rooms in Japan. The staff are very good and even looked after our bags when we checked out and had time to spare before our train. The train station is extremely close to the hotel which is great for heavy luggage etc. Would I stay here again. Most definitely!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Check-in was a breeze.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast but it was available to us.
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. Good hotel but nothing special. Convenient for ahort stays.
Stayed 2 nights in Oct 2025

8/10 Good

Oren

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice in Hiroshima. The staff was somewhat less friendly than in other Japanese hotels, and most of the reception staff could not speak any English. The location is perfect - 3 minutes walk from the Hiroshima station. The room was somewhat small even for city-center standards, and the bathroom was really tiny and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hiroshima station and convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

tamaki, Orinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing!
Stayed 2 nights in Sep 2025