Hotel & Ryokan Ayunosato

3.5 star property

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Photo gallery for Hotel & Ryokan Ayunosato

Spa
Lobby lounge
Panoramic Suite with Private Open-air Bath, Non Smoking, River View
Hot springs
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
30 Kokonoka-machi, Hitoyoshi, Kumamoto, 868-0004
  • Place, Hitoyoshi Onsen
    ‪1 min walk‬
  • Place, Hitoyoshi Castle
    ‪6 min walk‬
  • Place, Aoi Aso Shrine
    ‪9 min walk‬

Room options

Single or Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Modern Japanese Style Club Room, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Riverside Japanese Style Room

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

Superior Twin Room with Private Open-air Bath, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room with Private Open-air Bath, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

Family Suite with Private Open-air Bath, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Panoramic Suite with Private Open-air Bath, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Premium Triple Room with Private Open-air Bath, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Standard Twin Room, Non Smoking, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel & Ryokan Ayunosato

Along with a bar/lounge, this ryokan has a TV in a common area and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel & Ryokan Ayunosato offers 74 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are hot springs on site.
During your stay at Hotel & Ryokan Ayunosato, you're just a quick walk from Kuma River. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes hot springs
  • Steps from Kuma River and 6 minutes by foot from Kamata Brewery
Hotel & Ryokan Ayunosato offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel & Ryokan Ayunosato also features a terrace, a front-desk safe, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hitoyoshi ryokan.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On a river
  • Terrace

Spa

  • Hot springs
  • Public bath open from 5:30 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 12

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with Half Board rate plans must check in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children up to 6 years of age for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Ryokan AYUNOSATO Hitoyoshi
Hotel Ryokan AYUNOSATO
AYUNOSATO Hitoyoshi
AYUNOSATO
& Ayunosato Hitoyoshi
Hotel & Ryokan Ayunosato Ryokan
Hotel & Ryokan Ayunosato Hitoyoshi
Hotel & Ryokan Ayunosato Ryokan Hitoyoshi

Hotel & Ryokan Ayunosato Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 151 reviews
Rating 8 - Good. 46 out of 151 reviews
Rating 6 - Okay. 9 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 1 out of 151 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful ryokan hotel!

This is a very beautiful hotel/ryokan, with wonderful service and very lovely baths. It was also very affordable! I enjoyed my stay very much, wish I could have stayed longer.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Satomi

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seem newly renovated and the whole building is clean and very well condition. Japanese style design is kept. Foreign staff very helpful. River view is great,
Verified

10/10 Excellent

Ramona Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Ayunosato

Beautiful view of the Kumagawa river from the lobby. You can even see it while taking the elevator! Great service (they provide transfers from Hitoyoshi station to the ryokan and back) and hospitable staff. Tourist spots like Aoi Aso Shrine and Hitoyoshi Castle Ruins and Museum are within walking distance. Will love to stay here again when I come back to Hitoyoshi.
Verified

8/10 Good

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was not all that welcoming. Not friendly for the rather high end hotel. The shower head was broken,whichnI reported to the front.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Shin Young

Liked: Cleanliness, staff & service, property conditions & facilities
아침을 먹었는데, 빵과 커피는 없고, 완전 일본식 아침이네요. 그점이 좀 불만이었어요. 일본식 아침과 서양식 아침을 선택할수 있으면 좋겠습니다. 그점이 불만...다른건 괜찮았어요.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

???

Liked: Property conditions & facilities
Disliked: Staff & service
お部屋は、とても良かったです。 露天風呂つきでしたが、明るいうちに入るのには、抵抗がある造りでしたぁ〜。 残念😞 チェックインの手続きが30分かかって もう少しスムーズにして欲しかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
객실은 청결하고 침구상태 좋습니다. 물은 물병에 1리터 이상 준비되어 있었습니다. 호텔 바로 앞에1분거리에 슈퍼마켓이 있어 식료품 사는데 좋습니다.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

CHUNG MAN

Liked: Cleanliness, amenities, property conditions & facilities
みんな親切な対応して頂き素晴らしい
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
ホテルの雰囲気がとってもよく ゆっくりと、くつろぐことができ お風呂も最高によかったです。
Stayed 1 night in Jan 2026
Verified

8/10 Good

RITSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めの良い♨️最高です
Stayed 1 night in Sep 2025
Verified

8/10 Good

yoshinobu

Liked: Cleanliness, staff & service, property conditions & facilities
2回目の宿泊でしたが、期待通りのあゆのさと次回も人吉を訪れ時はまた利用させて頂きたいと思います。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hiroya

Liked: Cleanliness, amenities, property conditions & facilities
住みやすさ全国No.1の町、人吉市を代表するおもてなし、温泉の泉質の良さ、景色・環境、水、空気、食事の材料の良さ等が凝縮されています。少しでも人吉の良さを体験してもらおうとするホテル側の気遣いを至る所に感じます。人吉の美味しい水や美味しいデコポンドリンクを客室冷蔵庫に標準備え付け、ベランダのデッキでの空気・景観の良さ、大浴場の素晴らしさ
Stayed 1 night in Jun 2025
Verified

8/10 Good

Takeshi

Liked: Cleanliness, amenities, property conditions & facilities
清潔感があり、川側の部屋でしたので景色も良かったです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

HAMANAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くには食事処が集まっており利用しやすかった
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kazuyuki

Liked: Cleanliness, staff & service, amenities
宿の前を流れる球磨川の眺めが良く、静かで気持ちの良い宿だ。2020年の大水害でこのホテルも被災したようだが、その傷跡も癒え、地下のギャラリーの写真に名残を留めるだけになっている。まずは良かった。焼酎バーでの無料の各種焼酎の振舞いは嬉しい。
Stayed 1 night in Mar 2025
Verified

8/10 Good

Heakyung

Liked: Staff & service, property conditions & facilities, room comfort
욕탕이 있어서 편리하고 주변에 식당과 슈퍼마켓을 이용하기 편리합니다
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

shin eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 만족했습니다. 방도 넓고 대욕장도 아주 훌륭했습니다. 그리고 직원분들도 친절했습니다.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いお部屋をご用意頂きまして、本当なありがとうございました。スタッフの方々のご対応も素晴らしかったです。人吉に滞在する時はいつもお世話になっているのですが、今回は朝食枠がいっぱいとのことで、楽しみにしていた朝食バイキングが食べられなかったことが残念てました。また来ますね。
Stayed 1 night in Dec 2024
Verified

8/10 Good

祥子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食が和風懐石で美味しかった。 露天風呂付きの部屋で快適に過ごす事が 出来た。 また機会があれば宿泊したいと思います。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tamao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂もとても綺麗でお部屋も清潔。この価格で言うことありません。
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

のりお

Liked: Cleanliness, staff & service, property conditions & facilities
5階、3階の温泉浴場が素晴らしかった
Stayed 2 nights in Nov 2024
Verified

8/10 Good

shuhei

Liked: Staff & service
Disliked: Property conditions & facilities
入浴設備はこじんまりしおり可もなく不可もない程度。 時期的な問題か、羽虫が窓に大量に張り付いていたのが残念。 それ以外の立地、景観は非常に良い。
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

haruko

Liked: Cleanliness, staff & service
焼酎の無料飲み比べができたり、ロビーで足湯が楽しめたり、宿泊者を楽しませてくれます。 露天風呂は球磨川にかかる橋から見えているのではないかと思われます。大浴場は広くて綺麗でした。 私が宿泊した部屋は端っこだったせいかWi-Fiがなかなか繋がらなかったし、すぐに途切れました。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ゆか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵なところでした‼︎ スタッフの方にも丁寧に対応していただきました。都合により素泊まりでしたが、次はお食事もしたいなと思いました‼︎ 景色も素敵でした‼︎
Stayed 1 night in Jul 2024