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Ailen Hotel

2.5 star property

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Photo gallery for Ailen Hotel

A hotel room with two beds, a wooden headboard, a window with curtains, a wall-mounted TV, and a small table with a flower arrangement.
A wooden vanity with a mirror, a vase of flowers, and a patterned stool.
A travel agency named 'AILEN GARDEN HOTEL' with a signboard listing various travel services and destinations.
A reception area with a wall decorated with currency notes, a potted plant, and a signboard.
The exterior of the Allen Garden Hotel with a prominent sign for the travel agency and a list of tour packages.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
283/33 Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
  • Place, Pham Ngu Lao Street
    ‪1 min walk‬
  • Place, Bui Vien Walking Street
    ‪2 min walk‬
  • Place, Ben Thanh Market
    ‪12 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a wooden headboard, a wall with international city names, a window with curtains, and a wooden wardrobe.

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden headboard, a window with curtains, a wall-mounted TV, and a small table with a flower arrangement.

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a wooden headboard, a small table, a TV, and a window with curtains.

Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a TV, a small table, and a wardrobe.

Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with three beds, a desk, a chair, and a large window with curtains.

Executive Room

  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Ailen Hotel

This hotel features a restaurant, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Ailen Hotel offers 11 accommodations with minibars and safes. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Ailen Hotel, you're just a quick walk from Bui Vien Walking Street. Features include free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Bui Vien Walking Street and Pham Ngu Lao Street
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Ailen Hotel.

Smoking is allowed in designated areas at this Ho Chi Minh City hotel.

Ailen Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Hotel
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Hotel Hotel
Ailen Garden Hotel
Ailen Hotel Ho Chi Minh City
Ailen Hotel Hotel Ho Chi Minh City

Ailen Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 99 reviews
Rating 8 - Good. 32 out of 99 reviews
Rating 6 - Okay. 10 out of 99 reviews
Rating 4 - Poor. 10 out of 99 reviews
Rating 2 - Terrible. 6 out of 99 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Amenities, property conditions & facilities
Cool location. Staff very helpful. Lots of food choices nearby.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition even 6 floors and no elevator
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Swee Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

The hotel is comfortable. We arrived late night and just spent a night and it's good enough for a short trip. It's located at a very happening with lots of bars and a busy district but the street of the hotel is quiet. There are many restaurants and right at the corner there is a very nice and tasty restaurant selling Pho call Pho Quynh.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vikki

Liked: Staff & service
This property is close to everything
Stayed 11 nights in Aug 2023
Verified

10/10 Excellent

TAKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff were very kindly. So we could enjoy our trip. We will recommend the hotel.
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

THERESA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.
Verified

8/10 Good

SANGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

나쁘지않아요

여행자거리 중심가에 있어서 주위에 식당 바 세탁소등이 많이있어 여행하기편리합니다
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mai Nhu Quynh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ở trung tâm nhưng không ồn ào, phòng sạch sẽ, vệ sinh tốt, rất an ninh, anh chủ rất nhiệt tình dễ thương
Stayed 1 night in Mar 2024
Verified

6/10 Okay

isao

Liked: Cleanliness
部屋は広い方だけど深夜まで周りが騒がしいかった。
Stayed 1 night in Nov 2023
Verified

6/10 Okay

hayo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geht garnicht

Check in war erst nach 18 uhr An Rezeption war nie jemant zugegen Auf der Strasse vor dem Hotel nach der Tel.Nr.für die Rrzeptionistin gefragt Alles in allen nie wieder
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Rezeption war bei der Anreise und Abreise nicht besetzt . Zimmer waren um 14 Uhr noch nicht bezugsfertig, erst ab 17 Uhr und von der Rezeption war niemand erreichbar. Schlüssel haben wir bei der Abreise einfach auf den Tresen gelegt. Zustand der Zimmer, war von ordentlich bis eins katastrophal.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Long My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel grand confort , bon rapport qualité/prix

grande chambre au calme, confortable (en particulier plusieurs tablettes) matelas du lit un peu usagé sur les bords (on s'y enfonce en s'asseyant sur le bord du lit) la connexion wi fi est parfois interrompue aménagements aux standards européens
Stayed 8 nights in Jul 2018
Verified

8/10 Good

Dobaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay!

Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Rob

Liked: Staff & service

Generally quiet alley location In busy area

Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area. Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep. Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley. The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Toppenställe, trevlig personal, rena och rymliga rum, superbra dusch, perfekt läge, bra frukost och underbart kaffe med fresh milk. Kommer gärna tillbaka
Stayed 1 night in Jan 2018
Verified

8/10 Good

jane

Liked: Cleanliness, staff & service, room comfort

Good location in district one

Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location,good staff, enjoy stay
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Ha jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

훌륭한 호텔과 직원들.

Great all.
Stayed 5 nights in Dec 2017
Verified

8/10 Good

Stacey

Liked: Staff & service, room comfort

Ok. Location good

Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed... apart from that was ok. Room could be better cleaned though...
Stayed 2 nights in Nov 2017
Verified

8/10 Good

jo

Liked: Cleanliness, staff & service, room comfort

Good for a short stay hotel

It was my first time to Ho Chi Minh City,if you are on a budget a backpacker or just need some where to sleep while in transition than this hotel is the perfect place to stay,but if your not a backpacker and not on a very low budget than i suggest you choose somewhere else like a hotel with pool resort and spa,The hotel staff were great very helpful, you could ask them any question and if they didn't know they would go out of their way to find out,Tips use GRAB UBER to get around it is the cheapest and safest way to get arround
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Perfect location, close to Bui Vien Street but not disturbed by the noise. Easy to find our way around the city from the hotel & pop back whenever we needed a rest. Ms Mimi is very kind & helpful. As were all the staff. We extended our stay by one night so that my son could join us & freshen up for our onward flight to Hanoi. The only down side was the breakfast which was a limited choice & could have been more. For a cheap hotel in the back packers area it served us well & we would stay there again.
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher und guter Service. Mitten im Backpacker viertel. Tolles Hotel um auchTouren günstig und in guter Qualität in ganz Vietnam durchzuführen.