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Ava Saigon Hotel

3.0 star property

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Photo gallery for Ava Saigon Hotel

Lobby
Property amenity
Dining
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
51 Thu Khoa Huan Street, Ben Thanh Ward, District 1, Ho Chi Minh City
  • Place, Ben Thanh Market
    ‪3 min walk‬
  • Place, Saigon Square
    ‪7 min walk‬
  • Place, Pham Ngu Lao Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 3

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 19 sq m
  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • City view
  • 22 sq m
  • Sleeps 3

View all photos for Family Triple Room

Minibar, in-room safe, desk, blackout curtains

Family Triple Room

  • 35 sq m
  • Sleeps 3

View all photos for Suite

Suite

Suite

  • City view
  • 40 sq m
  • Sleeps 4

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About this property

Ava Saigon Hotel

Dry cleaning, a 24-hour front desk, and limo/town car service are available at this hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Ava Saigon Hotel offers 30 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Ava Saigon Hotel, you're just a quick walk from Ben Thanh Market. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free breakfast offered
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Ben Thanh Market and 6 minutes by foot from Saigon Square
  • Airport shuttle service available for a fee
Free breakfast is available. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. The business-friendly Ava Saigon Hotel also features tour/ticket assistance, dry cleaning/laundry services, and limo service.
Guests are served free breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) at scheduled times
  • Limo/town car service

Food and drink

  • Free breakfast available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free international calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ava Saigon Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Ava Saigon Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ava Hotel Saigon
Ava Saigon
Ava Saigon Ho Chi Minh City
Ava Saigon Hotel
Ava Saigon Hotel Ho Chi Minh City
Ava Saigon Hotel Hotel
Ava Saigon Hotel Ho Chi Minh City
Ava Saigon Hotel Hotel Ho Chi Minh City

Ava Saigon Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 39 reviews
Rating 8 - Good. 17 out of 39 reviews
Rating 6 - Okay. 9 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

FARAH ASSHIELA, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near ben thant market, comfort room, friendly staff :)

6/10 Okay

Thuy , Australia

Disliked: Staff & service, property conditions & facilities, room comfort

Okay

I was disappointed with this experience as I found that the bathroom door knob was broken and was unable to lock it, also, the shower curtain was terrible as I found the bathroom floor flooded with water after showering when using the shower curtain properly. Also the window curtain is also broken and the wifi on level 5 is very weak and we were unable to connect.

8/10 Good

Annisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Daddyisthebest, Sandakan, Malaysia

Liked: Cleanliness, staff & service
After contacting the hotel directly by email, they helped arrange my transfers between the airport and hotel. The driver brought us to the hotel with minimum fuss - no attempted scams by anybody! Hotel staff were courteous and helpful with our luggage. Those who marvel at the existence of many narrow buildings in Vietnam will be pleased to know that there is a lift in this hotel, albeit a small one (max. 450 kg - that's 6 pax!). Hotel staff helped bring our luggage to the room as it could not accommodate us and luggage at the same time. Although the hotel is starting to show its age, the room was clean and reasonably spacious. Amenities of note: in-room safe, mini kettle, free wifi (signal strength may not be to everyone's liking, or perhaps that's because there's 3 of us using it at the same time!). A sign in the lobby says free calls to land lines in a number of countries, but I didn't find out more... A personal computer is provided for guest use in the lobby. There is limited free laundry, but since we arrived at 2.30 pm and would leave at 5.30 am the next day, there was not enough time for us to enjoy this benefit. It seems ironing is included, for I saw a woman ironing someone's shirt in the back room. Breakfast is served between 7 am and 10 am, and again we did not get to enjoy this. They would give you a 1-page menu (which unfortunately I didn't read) the evening before, and you order accordingly. Apparently it is delivered to your room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aircon not maintained properly and its not cold.

Aircon not maintained properly and its not cold.

8/10 Good

Nora, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Enjoy my stay but wifi connection needs improvement

6/10 Okay

IDA

Disliked: Property conditions & facilities

10/10 Excellent

Tengku Marini, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My fun stay at Ava Saigon hotel

It was fun and great to have such a friendly and helpful people at Ava Saigon hotel.. keep up the good work guys..

8/10 Good

chong, malaysia

Liked: Cleanliness, staff & service

Good location

quit good for the price we pay

6/10 Okay

Michael, Auckland, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort

Average

Rooms have seen better days. I got moved to a room that smelt of mould. They insist on keeping your passport which is a little weird, and they not kept in a safe. If you come back late it means waking up one guy who sleeps on a camp strecther in front of the door, and the other guy behind the counter. They didn't want me to bring friends bak for a beer, but conceded eventually. Free laundry though is a great service.

8/10 Good

Lye Yeng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Saigon.

Staff was very friendly and helpful. Receptionist was even expecting our arrival & allowed us to check in upon arrival.. which was around 11.40am. The receptionist also speaks good english & knowledgable. She was also able to give us good suggestions on where to shop for things we were looking for, as well as able to direct us clearly on how to get to these places. The hotel is small, so the services was very personal & the location is good as its very close to the Ben Thant market. Its especially strategic for those looking for Halal food as the are a few such restaurants around it.

2/10 Terrible

Andrew Lim, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the only advantage is near to ben thanh market

The worst hotel I ever stay. Air con was dripping water and when i make a complain to the counter, they just use a cloth to wipe and walk off.

8/10 Good

Lou, California USA

Liked: Cleanliness, staff & service, room comfort

Excellent services

Very reasonable price comparing to others in the area. Excellent staff with decent services. Good location for walking to the famous Ben Thanh market. Had a little hick up when checking in but the staff (especially Ms Sao)and Mr Tan( the owner) had gone an extra miles to make me feel welcome and comfortable while staying there. Stayed in the room suite rm# 401. I checked around and could not find a big room with this price so I chose Ava and glad I did! Certainly stay again when visiting Saigon again. A plus is that they provide a free laundry ( not much but it is a real convenience for me), offer pick up and take to airport with a reasonable price without going thru headache with taxi.

8/10 Good

mazlita, malaysia

Liked: Cleanliness, staff & service, room comfort

Location very convenient.

Hotel located at district 1 and walking distance to most tourist attraction. Very convenient. I definitely would go back there.

8/10 Good

Libby, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service

Nice & Affordable Hotel

Stayed here from the 1st to 5th of December 2014. This is a budget hotel with excellent services. This is not a new hotel but the staff are the gem of this hotel. The manager e-mailed me personally when I wanted to book the airport transfer (airport to hotel) which costs VND350,000. The hotel provides free laundry service (1 pair of clothes per person a day) which was excellent. They also helped us book tours to the Chu Chi tunnel (USD 6) and Mekong river (USD 11) per person. The breakfast was okay and the staffs are friendly and helpful.

6/10 Okay

ameera, kuala lumpur Malaysia

Liked: Staff & service

Nice hotel with good service

The room is clean. Just the airconditioner was the problem. But overall, it was a good stay for me. The staffs were good and friendly although some of them did not speak English.

10/10 Excellent

Sarah lai, taiping, perak, malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

1) Staffs helpful, kind, polite. 2) room clean, quite big. 3) very near benh tanh market, around many shops, travel agency, near pakson n the other shopping center. 4) cheap . 5) breakfast. Vietnam noodles quite nice. Good coffi.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ava Saigon Hotel is right at the center of Saigon

I only know about the room I stayed and it was very uncomfortable due to: 1/ It is hard to sleep when the light from the ventilation well is so bright and shining through the window to our face. 2/ The noise from the water pump along with the knocking noise from vibration kept us awake most of the times. 3/ We requested the hotel receipt the night before we check out but the owner did not agree to do that when we checked out, we had to tell the owner that by the law the hotel has to give us the receipt. The owner send us to another place to pick up the receipt, it cost us extra money and time which cause us almost missing our flight.

10/10 Excellent

Sakran, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel, Great Location

Very close to Ben Thanh Market. Clean & Tidy. With bonus of free laundry (1 pair everyday) free simple breakfast to start the day. Nice and helpful staff. Maybe will stay there again in the next trip to Ho Chi Minh.

10/10 Excellent

Damien, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff really went the extra mile. Our room overlooked the street but the opening windows were double glazed so no issues with noise.Excellent free laundry service and tour/ bus booking service. 5 minute walk to the markets & lots of small shops. Very comfy room. Breakfast menu was basic but good. Wifi was a bit hit and miss in our second floor room but fine in Reception & a public access computer is provided. We would definitely stay at the Ava again.

10/10 Excellent

muiz, h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful surprise

The hotel looks small from the outside but has everything a tourist could ever need. It is located near the popular Ben Thay market. Surrounded by tourist centres. Breakfast is delivered to your room. WiFi is fast. Great laundry service. All at a great, affordable price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toom was clean and spacious

We had a family room and it was very nice and clean. Staff were happy to receive us as customers and were friendly.

8/10 Good

Linda, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel staff

The day we wanted to take a walk to The Daun Restaurant which was nearby the hotel, we were about took the wrong direction. The most flattered thing happened was the hotel staff run over us immediately when he saw we walked to the wrong direction (which was about 3-4mins walking distance from the hotel). His action really amazed us.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

good location near ben thanh market

It locates nearby ben thanh market, good hospitality with very reasonable price. Receptionist speaks good english so no worry for foreigners. Travel information and money exchange was also helpful. we stayed 2 nights with booking of family room however the room was not available due to maintenance for the first night. the given room (Deluxe room) was not recommended for 2 pax as it is too small.