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Ciao SaiGon Hotel & Spa

4.0 star property

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Photo gallery for Ciao SaiGon Hotel & Spa

Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Reception
Front of property
Sun deck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000
  • Place, Hoang Van Thu Park
    ‪7 min walk‬
  • Place, Pho Quang Pagoda
    ‪8 min walk‬
  • Place, Tam Anh General Hospital
    ‪9 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪7 min walk‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 3

View all photos for Deluxe Double with Window

Deluxe Double with Window

Deluxe Double with Window

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Family Room with Window

Family Room with Window

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Double with Window

Suite Double with Window

Suite Double with Window

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 2

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About this property

Ciao SaiGon Hotel & Spa

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, concierge services, and dry cleaning.
Ciao SaiGon Hotel & Spa offers 60 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
With your stay at Ciao SaiGon Hotel & Spa, you're connected to the convention center and just a quick walk from Parkson CT Plaza. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • 7 minutes by car from Ben Thanh Market and 8 minutes from Bui Vien Walking Street
  • Airport shuttle service available for a fee
Ciao SaiGon Hotel & Spa offers its guests an outdoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Ciao SaiGon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Ho Chi Minh City hotel is smoke free.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 2,016 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ciao SaiGon Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 8 AM to 7 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 288 reviews
Rating 8 - Good. 117 out of 288 reviews
Rating 6 - Okay. 31 out of 288 reviews
Rating 4 - Poor. 14 out of 288 reviews
Rating 2 - Terrible. 12 out of 288 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pool was closed when we stayed, unclear why. Rooms were nice, staff was very friendly and we enjoyed the breakfast very much!
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

ASHRAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room. Bathroom in excellent shape. Front door a bit stuck but the room facilities- bed, drawers all very good. Close to T1 and T2- 5 mins drive.
Stayed 1 night in Dec 2025

8/10 Good

Charles, Athen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect location for a stopover,it’s close to the airport!!
Stayed 1 night in Nov 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities
Everythings are nice a d clean here Exellence
Stayed 4 nights in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Well located and friendly staff, not far from the airport, but pool was not open.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and it was very pleasant. Very close to the airport so it's great if you need an overnight stay if you planning to fly out the next day. Breakfast was nice and staff were very friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
While the hotel staff and manager were nice people, there were a lot of issues we came across which would make me not want to return unless they made serious improvements with proper maintenance. 1) Airport Shuttle service - not available as advertised - which I did not find out until after booking and was one of the reasons I booked this hotel. 2) Bathtub did not function - we couldn't use the tub because the drain would not open and water sat in the tub when we tried. Only the shower was available for use. 3) Spa was under construction - so no services available at this 'hotel and spa'. 4) In-room safe was not working properly and would take multiple attempts to lock safe which was unpredictable with how much time it took to lock. 5) The biggest inconvenience was the room keys / lock was not functioning properly and for a 2 night stay, going in/out of room came with risk of lost time because the key cards would not re-program easily and on one of the occasions, the hotel needed to call a lock smith and we were locked out of our room for an hour or 2 which interrupted our night's limited time with family. They did not have a back up real key, the master key card did not work & the tech was not working to reprogram the room key. They offered to move us to another room which was also an inconvenience with all our belongings for just a 2 night stay with a really early flight departure for one of us. Mgmt was very apologetic and provided airport taxis for our departures.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong vy

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas, Choctaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are good
Stayed 1 night in Jul 2025

10/10 Excellent

RAM SHARAN

Travelled with family
Liked: Amenities
Hospitality
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas, Choctaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent, Houston

Travelled with family, Travelled with family and small children
Very good hotel. We will come back in future.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities
Terrible hotel. Would not stay there again
Stayed 1 night in Jun 2025

8/10 Good

Robert, Sherburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I thought the hotel lack was the breakfast menu was very small and the hotel pool hours were very short. You could not come home after a day of shopping and relax in the pool because it close so early.
Stayed 4 nights in Mar 2025

6/10 Okay

Bao, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok or very good, but the one thing I don’t like beca It is look like they’re cheating me, when I’m looking the hotel, the pictures they’re show very nice ( because they have another with the same name or they’re the same) and the pictures I saw very nice, so after i ready booking, they sent me another one. That ok . I’m very easy person.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Trang

Stayed 3 nights in Jan 2025

6/10 Okay

Raffaele

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thuylan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Hau

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. Good environment
Stayed 1 night in Aug 2024

10/10 Excellent

Thuylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Stayed 1 night in Aug 2024

8/10 Good

Hau

Travelled with family
Liked: Staff & service, property conditions & facilities
We like spacious rooms and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Nhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Stayed 1 night in Jul 2024