24 Nov 2018 by Mr. Steven Tran
Dear Iris, Thank you for your review and your valuable feedback. We truly regret to learn that we haven’t been able to meet your expectation during your stay with us. We would like to reassure you that all your comments and feedback have been taken seriously into consideration for future improvements, however rest assured this does not reflect the usual service standards we are committed to provide. We hope to have the opportunity to welcome you back again someday. Sincerely yours, Mr. Steven Tran Assistant General Manager
RAMADA ENCORE BY WYNDHAM SAIGON D1 (Formerly M Boutique Hotel Saigon) offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly RAMADA ENCORE BY WYNDHAM SAIGON D1 (Formerly M Boutique Hotel Saigon). An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
RAMADA ENCORE BY WYNDHAM SAIGON D1 (Formerly M Boutique Hotel Saigon) offers 70 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.
Floor 11 – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Floor 11 – This rooftop bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.