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Norfolk Mansion Luxury Serviced Apartment

5.0 star property

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Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Relax in our spacious lobby with a seating area, reception desk, and a beautiful potted plant.
Enjoy a city view from this balcony with a table and two chairs.
Enjoy a quiet moment on your balcony with a round table and comfortable seating for four.
Relax in a spacious living room with a high ceiling, two sofas, and two armchairs arranged around a central coffee table.
Experience the classic charm of Norfolk Mansion, set amidst a bustling cityscape with a rooftop terrace offering panoramic views.

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Dong Khoi Street
    ‪5 min walk‬
  • Vincom Center Shopping Mall
    ‪5 min walk‬
  • Ben Thanh Market
    ‪15 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Living area

Premier Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 109 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • 88 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

  • 250 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Signature Room, 1 Bedroom

Signature Room, 1 Bedroom

Signature Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

  • 130 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

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About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury hotel with 2 restaurants and a fitness center
This hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Norfolk Mansion Luxury Serviced Apartment. During your stay, you're just a quick walk from Vincom Center Shopping Mall. You'll find features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Terrazzo Cafe
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Vincom Center Shopping Mall and 15 minutes by foot from Ben Thanh Market
  • Airport shuttle service available for a fee
Norfolk Mansion Luxury Serviced Apartment offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. A business center and a meeting room are available.

WiFi is free in public spaces. A library, an arcade/game room, and concierge services are also featured at the luxury Norfolk Mansion Luxury Serviced Apartment. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Terrazzo Cafe - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 280,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Norfolk Mansion Luxury Serviced Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0300629889
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 387 reviews
Rating 8 - Good. 81 out of 387 reviews
Rating 6 - Okay. 11 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 6 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rinske

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service by the staff... went out of their way to help us get through crowds and parades with luggage during road closures and parades. Great views from 2 of the three bedrooms, balconies everywhere... laundry machine came in handy and washing dried in half a day outside. Plenty of mineral water and a big swimming pool... restaurant too quiet for us but looked well organised. Thank you to all the staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Neethu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 bedroom apartment. I would definitely recommend to others and would love to come back another time. The apartment was very spacious and clean. Staff is so friendly and helpful. The location is close to everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hope

Stayed 3 nights in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tours to Mekong Delta picked up at this hotel. We stayed 12 th floor at back of hotel and it was quiet. Staff were very nice. The air conditioner in master bedroom was a little loud when compressor kicked in. The 2 bedrooms were large. Living room was large and had a large balcony. Pool area and hot tub clean. We felt the breakfast buffet was a little pricey so we did not eat there. Restaurants in area or you can take a Grab. Overall nice stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ayonava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. A1 in all aspects.
Stayed 6 nights in Dec 2024

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Hau Kiu Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are super friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartment well located
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This place was great. we had a two bedroom suite with kitchen and living and dining room, two bathrooms and a clothes washer in unit. We got in super late and they were happy to accommodate our arrival time. The staff was helpful. The location is super convenient to get around.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim and Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet
Stayed 5 nights in Dec 2024

10/10 Excellent

Yi, Boyds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of five stayed in a three-bedroom balcony unit with living, dining, and kitchen areas. The spacious condo allowed us to relax comfortably after our daily outings. The breakfast was sumptuous. In addition to the buffet items, we could order continental food and local favorites (pho and banh bi) from the kitchen. The restaurant staff were always courteous and attentive. The furnishings in the rooms are a bit dated. The water did not drain well in the shower in the second bathroom, and the added washer/dryer made the main bathroom feel cramped. A full-length mirror by the front door would be lovely. The housekeeping staff worked diligently to keep the place clean. The lobby staff greets you warmly when you enter or exit the building. The hotel is close to many excellent world-class restaurants, and a Win market is only two blocks away. We had a wonderful stay and plan to return to Norfolk Mansion on our next visit to Saigon.
Stayed 6 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. Comfortable accommodation and very spacious. Enjoyed the pool and good options for the included breakfast. Only one small negative was being on lower level floor and no view along with an extra charge for early check-in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

My wife loves the hotel. The staff was awesome. The room was clean. My wife wants to comeback in 4 years.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wen Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Family

Wonderful service and friendly staffs. Close to everywhere and yet walking distance to most shopping malls.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sung Shin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Diamond Bar

Stayed 1 night in Sep 2024

8/10 Good

Zakarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024