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Thien Hai Hotel

3.0 star property

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Photo gallery for Thien Hai Hotel

Lobby sitting area
Hallway
Deluxe Double Room, City View | Street view
Restaurant
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
220 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 70000
  • Place, Pham Ngu Lao Street
    ‪3 min walk‬
  • Place, Ben Thanh Market
    ‪5 min walk‬
  • Place, Bui Vien Walking Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, Without Windows

Standard Double Room, Without Windows

Standard Double Room, Without Windows

8.4 out of 10
Very good
(33 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Street view

Deluxe Double Room, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Thien Hai Hotel

A restaurant, dry cleaning, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Thien Hai Hotel offers 34 air-conditioned accommodations with minibars and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Thien Hai Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Ben Thanh Market. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 5-minute walk from Ben Thanh Market and 8 minutes by foot from Bui Vien Walking Street
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. The business-friendly Thien Hai Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ho Chi Minh City hotel.

Thien Hai Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 300.000
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 300.000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Thien Hai Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 199998 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 440000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 440.000 (one-way), (from 9 to 18 years old)
  • Early check-in fee: VND 300.000 (subject to availability)
  • Late check-out fee: VND 300.000 (subject to availability)
  • Rollaway bed fee: VND 199998 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Thien Hai Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Thien Hai Hotel Ho Chi Minh City
Thien Hai Hotel
Thien Hai Ho Chi Minh City
Thien Hai Hotel Hotel
Thien Hai Hotel Ho Chi Minh City
Thien Hai Hotel Hotel Ho Chi Minh City

Thien Hai Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Krisztian

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent, the room was clean. Location is great, there is some noise from traffic and people drinking by the restaurants but that’s everywhere in this area.
Stayed 7 nights in Jan 2026

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with excellent maid service Staff were excellent good hotel for a 3 star
Stayed 10 nights in Jan 2026

4/10 Poor

Thanh Long

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There is a cockroach in the bathroom
Stayed 1 night in Jan 2026

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
Staff were accommodating and helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was good. Breakfast was ok. I would go back.
Stayed 2 nights in Jan 2026

8/10 Good

Oanh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Thien Hai Hotel is good, staff is doing a great job keeping us feel right at home, the only thing that I think really need a upgrade is AC system.
Stayed 3 nights in Jan 2026

8/10 Good

Huong Thi

Stayed 2 nights in Jan 2026

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et meget rent hotel. Meget hjælpsomt og venligt personale. Nem parkering, hvis man har lejet motorcykel. Morgenmaden er okay, hvis man sammenligner med prisen for hotelværelset. Meget tæt på alting, 5 -10 min. gang fra Ben Thanh Market og Bui Vien Street. Et hotel, jeg meget varmt kan anbefale.
Stayed 6 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are very friendly and helpful, great location, highly recommend ❤️❤️
Stayed 3 nights in Jan 2026

6/10 Okay

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good location, room was suitable and staff lovely. The room however was too noisy for my liking. I was travelling for dental work and recovery wouldn't have been comfortable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Denis

Stayed 2 nights in Dec 2025

2/10 Terrible

Johanna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We checked out after the first night, even though we were supposed to stay for three. The room they gave us was not what we purchased, the window was tiny, the twin beds were pushed together with too small of mattress pads and blanket, there was cockroach in the bathroom, the blinds were broken, the walls were very dirty, and the bedding did not feel clean. The air conditioner blew directly into the bed too high, making me extremely congested for 2 days after. When we told the desk we were checking out early the didn’t even care or ask why. Working with Expedia for a refund.
Tiny room, beds pushed together and not in alignment with headboards
Bath mat was a towel cut in half with scissors
Blinds were broken and stick closed
Cockroach in toilet
Stayed 3 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
Room was spotlessly clean. Staff very courteous and helpful.
Stayed 7 nights in Dec 2025

6/10 Okay

kenny

Liked: Cleanliness
Disliked: Amenities
Staff is very helpful. Room little small and no safe inside the room. Breakfast is very average. There are many better hotels in this area with the same rate.
Stayed 1 night in Dec 2025

2/10 Terrible

Naga Rama Chandra Murthy

Stayed 1 night in Dec 2025

4/10 Poor

Kenta

Disliked: Cleanliness, property conditions & facilities
They ordered a driver for me to pick up at the airport. No one reached out to me, I gave the conceirge my phone number and whatsapp as well. I waited for 40 minutes, and I ended up using a Grab to take me to the hotel. When I got to the hotel, the lady at reception insisted I pay the $20 for the driver.. I explained to them the situatiom and they still wanted me to pay. I told them it doesn’t make sense for me to pay as I waited for 40+ minutes with no message from the driver. I ended up paying $10 for a driver that did not take me to the hotel. Also, the A/C unit for this hotel is very minimal. My room was very hot during my stay! I will plan on staying at a different hotel during my next trip.
Stayed 4 nights in Dec 2025

8/10 Good

Nikola

Liked: Cleanliness, staff & service
Clean room, friendly staff, good location
Stayed 4 nights in Dec 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Clean and spacious
Stayed 2 nights in Nov 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities
Clean and spacious room
Stayed 1 night in Dec 2025

2/10 Terrible

Harpreet

Stayed 2 nights in Dec 2025

8/10 Good

josef

Stayed 3 nights in Dec 2025

10/10 Excellent

YANRAN

Liked: Cleanliness, amenities, property conditions & facilities
I just spent two nights in Thien Hai hotel. The room is very clean. I booked a no-window standard room, which is big enough for one or two people, perfecly blocked the busy street noise. The most impressive part is the hotel staff. They are super nice & helptul. They carried suitcases from the entrance stairs, to room & to the taxi. They helped me for whatever i needed, such as adjusting the room temperature, booking Grab. The breakfast is great. Walking distance to major tourist attractions. I am really satisfied with my stay there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2025