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Fivitel Hoi An Hotel

4.0 star property

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Photo gallery for Fivitel Hoi An Hotel

Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Beach nearby, white sand, sun-loungers, beach towels
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Au Co, Cua Dai, Hoi An, Da Nang, 560000
  • Place, Cua Dai Beach
    ‪18 min walk‬
  • Place, Cam Thanh Rice Fields
    ‪4 min drive‬
  • Place, Bay Mau Coconut Forest
    ‪5 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Twin Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Partial Ocean View

View from room

Deluxe Double Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Balcony

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room, Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Similar properties

View from property
Muong Thanh Holiday Hoi An Hotel
Cửa Đại
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 272 reviews
The price is €28
includes taxes & fees
14 Jun - 15 Jun
Muong Thanh Holiday Hoi An Hotel

About this property

Fivitel Hoi An Hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Fivitel Hoi An Hotel offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Premium cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Fivitel Hoi An Hotel, you'll be within walking distance of Cua Dai Beach. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Just a 4-minute drive from An Bang Beach and a few minutes from Cua Dai Beach
  • Free local-area shuttle service
Fivitel Hoi An Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the business-friendly Fivitel Hoi An Hotel. A free area shuttle within 5 kilometers is available. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fivitel Hoi An Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 420000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 420000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Fivitel Hoi An Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fivitel Hoi An Hotel Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel
Fivitel Hoi An Hotel Hoi An
Fivitel Hoi An Hotel Hotel Hoi An

Fivitel Hoi An Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 55 reviews
Rating 8 - Good. 23 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sen and Mao levied the best customer service I’ve ever experienced at a hotel. This was my first of several hotels during my time in Vietnam and by far my favourite due to the way I was treated, the affordability, and the view!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice and friendly, buffet breakfast beautiful and close to beach
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great staff and views of ocean

Lovely hotel with very friendly staff. Beautiful ocean view from room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Karen

Liked: Amenities
Nice, clean property and room was perfect. The front desk staff was wonderful! They were so kind and helpful with everything. Great location and easy to get a grab.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kerryn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff very helpful & friendly, facilities, service, breakfast & spa were all very good. Only downside was location away from shops but ran a great shuttle bus to markets & old quarter
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very nice hotel situated in a quiet area very close to the beach. Got a very warm welcome from Ms Sen upon my arrival which made check-in a breeze. I would recommend this hotel if looking for some quiet time.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Good location by the beach. Close drive to Hoi An old town. Wonderfully staff. Thanks Sen, Nhi and the team for all the help, tips, and excellent service!!!! Wholeheartedly recommend this hotel!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fivitel and Sen

Very nice hotel with a great staff. We stayed four nights and Sen was our very helpful ”hotell guide”. Perfekt to borrow bicycles and go to An Bang Beach or Cua Dai beach.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It’s out of the city. The hotel offers a shuttle service but is unreliable.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldnt have been any more helpful and accommodating xx nothing was an issue or trouble. We will definately stay there again next tume in Hoi an xxx
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

J

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated property.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Nicole&Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was superb. Actually we planned to stay just 4 days but because the hotel was so nice and the staff so friendly, especially Lotus and Thy Thy :) we decided to extend our stay. It was so relaxing and perfect. Far away from then hustle and bustle of Vietnam. Breakfast was really good, the pool and private beach area as well. Just one small thing: please don’t change towels every day for economic reasons. Just let the guests decide when it’s time to change :-) If ever again in Hoi An we would definitely stay again.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Ronnie Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond for my birthday. Upon coming down for their amazing buffet breakfast they hit a song and starting singing happy birthday to me and even brought out a cake for me. This was so thankful and greatly appreciated. Never had a more tenetive and thoughtful hotel staff before. The buffet breakfast was amazing. Each day was something different so you continuously got to try new foods each day. It was always very fresh and nothing processed. The cleaning staff was accommodating to our schedules and made sure to swing back around to clean our rooms. The pool had a nice view of the beach. The only think that could need improvement was the gym. Very small and equipment was not in the best condition, however my husband and I were able to still workout.
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
The staff and service were lovely! Very friendly and helpful! The complimentary foot massage was also really good. The biggest downside was that from the moment we walked into our room (also corridors outside our room) we could smell mould - having had major health concerns previously from mould this wasn't great. We left our door open at any time we were in the room to improve air exchange. With the climate there is probably little the hotel can do to truly remedy this, but for that reason we wouldn't recommend this property to people with health concerns.
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Janine

Disliked: Cleanliness, amenities, property conditions & facilities
The property is dilapidated, the staff don't seem to care. The only thing going for it, is the view from the pool, but sadly tiles are falling off and very sharp edges on pool floor and surrounds Well below average. We also had to wait for almost 1 hour on arrival at the airport for the transfer that we had made sure to book in advance, Hotel staff blamed driver, driver blamed Hotel. not good enough after a 12 hour journey, had to make 2 phone calls to get someone to pick us up.
Stayed 8 nights in Jul 2025
Verified

6/10 Okay

Kayla Maree

Disliked: Amenities, property conditions & facilities
Rooms were nice enough, but dining/room service was constantly closed. There is no spa as mentioned only a day spa. There is construction next door that starts from as early as 6am until 10pm at. Staff were very unfamiliar with their own facilities and when or what was open. But very friendly. Overall wouldn’t be likely to return
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Staff and management were professional and with good language skills. Obliging and attentive at all times. Good breakfast buffet and free outbound taxi supplied to town centre daily.Distance to Hoi An was considerable and not an easy walk. Hotel itself seemed to be in an empty redevelopment area with not much going for it but a small pleasant beach. I had to complain about some very annoying plumbing noises that had obviously been ongoing for some time .Notwithstanding all this, it was a comfortable stay and the rooftop pool, though small was a treat.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay in Fivitel hotel

All the staff at this hotel are wonderful. Nothing is too much trouble. Breakfast was good with egg station and fruits together and toast with many other more typical Asian choices. I had a sore throat and cough and the lovely girls in the restaurant maid me honey and lemon tea each morning. The hotel is near the beach but unfortunately the weather was not beach weather so we didn’t use that or the pool. We hired a motor bike which Sen at reception organised for us. Although the hotel is not in the centre the hotel runs a regular bus service to Hanoi old town. There are also free bicycles you can use to explore.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fivitel Thank you!

From the time we stepped into the foyer we knew we had picked the right hotel. Sen and the team at reception could not be more helpful and they are a credit to this hotel. The room was cleaned daily, the breakfast has a wide variety for all tastes. The hotel has a private beach across the road where we spent many days. They have a rooftop pool which has an amazing view. They have a complimentary shuttle to The old town centre at 4:30 daily. We used the push bikes regularly to dinner 5 minutes down the road there are an abundance of restaurants. We even extended our time at the hotel twice. Again thank you Sen and the team for a memorable stay. We will be back!!!!
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer geräumig, Bett bequem. Alles hat funktioniert. Lage über die Straße zum Strand ca 2min zu Fuß, die Innnenstadt ist nur mit Fahrzeug zu erreichen, es gibt aber einen kostenlosen Shuttle service. Frühstück ist auch gut, gerne wieder.
Stayed 1 night in May 2025
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines aber nettes Hotel etwas abseits des Zentrum gelegen. Das Zimmer was wir hatten war ausreichend groß alles war sauber und gepflegt. Das Frühstück war gut. Das Hotel bietet ein Kostenlosen hin und Rücktransport in die Innenstadt was sehr praktisch ist. Das Personal war immer freundlich und hilfsbereit. Was uns weniger gefallen hat war die etwas zu harte Matratze und die Tatsache, dass das Zimmer sehr Hellhörig war. Der Lärm der Baustelle in direkter Nachbarschaft war auch nicht schlaffördernt aber dafür kann das Hotel nicht. Das Hotelrestaurant ist nicht schlecht es gibt aber genügend alternativen in der Nähe.
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Thi Huyen Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles bestens.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Ida-Helen F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nydelig opphold.

Nydelig opphold i Hoi An. . Nært strand og shutteltraffikk inn til gamleby1 på bare 10 min unna. Spesielt vennlig personal som hjelper til med alt mulig en har behov for. Rengjøring hver dag. Basseng med nydelig utsikt. Godt utvalg av mat tll frokostbuffe.
Stayed 6 nights in Jul 2024
Verified

6/10 Okay

tadashi

Liked: Staff & service
従業員のサービスは良い
Stayed 2 nights in Jun 2024