"We stayed 6 nights in the hotel in february. The location is excellent, staff is top but we were disappointed that our room did not have an outside wi ... " More
28 Feb 2018 by Customer service Team
Greeting from Hoi An Emerald Waters Hotel, Thank you for sharing your feedback with us. I am delighted to know that you had thoroughly enjoyed your stay here. At Emerald Waters Hotel, the satisfaction and comfort of our guests is of utmost importance I will be sure to share your kind words with my colleagues, and we hope to welcome you back soon for a return stay! Your comments provide opportunities for us in which to improve and we look forward to your next visit soon. Warmest regards, Bruce, Henry, Hannah & Jessie at Hoi An Emerald Waters Hotel
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
For a fee, guests can enjoy a buffet breakfast daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.
