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Best Western Plaza Hotel Saugatuck

2.5 star property

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Photo gallery for Best Western Plaza Hotel Saugatuck

Indoor pool, pool loungers
Standard Room, 1 King Bed, Non Smoking, Fireplace
Lobby
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Kalamazoo Lake
    ‪11 min walk‬
  • Place, Butler Street
    ‪19 min walk‬
  • Place, Saugatuck Center For the Arts
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed For One Person, Whirlpool, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Larger Two Queen Room with Sofa Bed

  • Sleeps 5

Two Queen Room with Whirlpool

  • Sleeps 4

1 King Bed, Non-Smoking, Forest View, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed for One Person, Forest View, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

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About this property

Best Western Plaza Hotel Saugatuck

This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plaza Hotel Saugatuck. During your stay, you're just a quick walk from Clearbrook Golf Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the location
  • 7 minutes by car from Lake Michigan and 13 minutes from Oval Beach
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jozef

Stayed 2 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine except bathroom sink did not drain properly. Staff were friendly and helpful. The gentleman at the desk went out of his way to assist me with a couple of issues. The lady managing the breakfast service also checked to see if I needed anything and offered some friendly dialogue.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew, Lyndhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, hands down the best place to stay. Everything for me rates a 10.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Nov 2025

8/10 Good

Tasha

Stayed 3 nights in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness
Clean rooms, staff was really nice and the location was right off the main road. Safe place to stay when traveling alone.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people.
Stayed 2 nights in Nov 2025

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very very nice and the hotel was very clean. The breakfast was adequate however The only disappointment is they had no real butter for the waffles. 😞
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness
Nice pool
Stayed 1 night in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a friendly staff. Rooms are spacious and very clean. I would recommend this property to friends and family.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Ralph

Stayed 2 nights in Oct 2025

6/10 Okay

Dan

Liked: Cleanliness
Disliked: Staff & service
Front desk person barely spoke or understood English seemed to be confused about everything took over 45 minutes to check. Only had 2 people in front of me one asked him a few questions he took 15 minutes to answer she walked away with no answers second customer was checkingin had reservation front desk took 30 minutes to check him in
Stayed 1 night in Oct 2025

4/10 Poor

Jim

Liked: Room comfort
Disliked: Cleanliness
Upon arrival, we were greeted by the a desk clerk who was not even wearing shoes. He was walking through the hallways barefooted. The coffee maker was on the bathroom counter right next to the toilet, which is kind of gross when you think about it. All of the other items that should have been out on a desk or somewhere in the main part of the room were on the bathroom counter right next to the toilet. The bathroom was not clean, and there were spots on the floor next to the toilet that looked like feces. The housekeeper who was cleaning the rooms as we were checking out stunk so badly of weed that the hallways just reeked of it.
Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Stayed 1 night in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nature ambiance
Stayed 1 night in Oct 2025

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel. Very very noisy. Could hear every door, footstep and conversation. I literally know the neighbors route home today. Very diffucut/impossible to sleep here. The night worker was very kind, the day worker wouldn't acknowledge anyone while on his cell phone
Stayed 1 night in Oct 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in need of updates, the shower water was cold in the morning and at night, and it was hard to sleep due to hearing other guests'. The man who checked me out challenged me about the water temperature, telling me I did not turn the faucet on properly, offering to take me back to the room and show me. He then called me about 15 minutes after I left to tell me my room had hot water! I will not be returning to this property.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We marked them down for cleanliness only because there was hair missed on the bottom of the toilet seat. Everything else was exceptional.
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The rooms are poorly lit and extremely dim, the indoor pool was cold, shampoo in shower was not filled so we were given tiny little bottle at the desk.
Stayed 1 night in Oct 2025

10/10 Excellent

taylor

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Good management
Stayed 2 nights in Oct 2025