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Best Western Plaza Hotel Saugatuck

2.5 star property

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Photo gallery for Best Western Plaza Hotel Saugatuck

Indoor pool, pool loungers
Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking, Fireplace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Kalamazoo Lake
    ‪11 min walk‬
  • Place, Butler Street
    ‪19 min walk‬
  • Place, Saugatuck Center For the Arts
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed For One Person, Whirlpool, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 3

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Larger Two Queen Room with Sofa Bed

  • Sleeps 5

Two Queen Room with Whirlpool

  • Sleeps 4

1 King Bed, Non-Smoking, Forest View, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed for One Person, Forest View, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Standard King Room With Fireplace-Non Smoking

  • Sleeps 2

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About this property

Best Western Plaza Hotel Saugatuck

Hotel with free breakfast, near Lake Michigan
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plaza Hotel Saugatuck. During your stay, you're just a quick walk from Clearbrook Golf Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests speak favorably about the location and the clean accommodations
  • Within a 10-minute walk of Clearbrook Golf Club and Roan and Black Contemporary Gallery
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Stayed 2 nights in Sep 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was clean and comfortable. I'd stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Manus

Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Zania

Stayed 1 night in Sep 2025

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were clean. We had a room with two queen beds, which also had a sofa bed, table with two chairs, a fridge and coffee maker. The only negatives were that the WIFI was terrible and the tv channel listings in the welcome book were completely outdated. We did not have the complementary breakfast as they stop serving at 9 a.m.
Stayed 1 night in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel is dated and in need of significant updates. The bath was not cleaned properly. Staff had to come back and clean again before we could use it
Stayed 1 night in Sep 2025

8/10 Good

Rosanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

Clean and check in was easy and friendly. It could use some update but was definitely a okay place to cradh
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Disliked: Staff & service
Breakfast was not desireable like newer Best Western hotels.
Stayed 1 night in Sep 2025

10/10 Excellent

Chester

Stayed 2 nights in Sep 2025

8/10 Good

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the ability to use the Tesla charger overnight
Stayed 1 night in Sep 2025

10/10 Excellent

Ernesto, Wyandotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Filomena

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Sami

Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Travelled with family
Musty smell in room, bathroom toilet functioned poorly. Inadequate supply of toilet paper/kleenex. Staff friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Denise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and accommodating. However, it did not make up for the mattresses that squeaked, both of them, the spa and pool water that was murky, the tile around the spa had something on it. We wouldn't touch it to find out what it was. The tablecloth that was on the table with the coffee pots was filthy. The manager was short tempered and unfriendly. We will not be visiting there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to all the Saugatuck/Douglas action, but outside of the busiest areas, so it was nice and peaceful! Room was clean and well kept. The decor could use a refresh maybe, but it was still in good shape.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was ok but not the best .
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Nice continental breakfast- fresh fruit is nice. Clean comfortable room. Friendly and helpful staff - overall very good experience
Quick trip at sunset to state park - worth the hike!
Stayed 1 night in Aug 2025