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SureStay Hotel by Best Western Hollister

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Hollister

Free breakfast
Seasonal outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Room amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
660 San Felipe Rd, Hollister, CA, 95023-2805
  • Place, San Benito County Historical Society
    ‪1 min drive‬
  • Place, San Benito Stage Company
    ‪1 min drive‬
  • Place, Hollister Wayside Dog Park
    ‪2 min drive‬
  • Airport, Salinas, CA (SNS-Salinas Municipal)
    ‪34 min drive‬

Room options

View all photos for King Room

Desk, laptop workspace, iron/ironing board, WiFi

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Larger King Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Larger King Room

  • Sleeps 2

View all photos for Accessible King Room

Desk, laptop workspace, iron/ironing board, WiFi

Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Hollister

Hotel in Hollister with a seasonal outdoor pool and free breakfast
This smoke-free hotel features a seasonal outdoor pool, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, free breakfast, and a vending machine are onsite.
SureStay Hotel by Best Western Hollister offers 42 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Hollister. During your stay, you'll be within walking distance of San Benito Stage Company. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a computer, and a vending machine
  • Just a 2-minute drive from San Benito Stage Company and a few minutes from Hollister Wayside Dog Park
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A seasonal outdoor pool and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Hollister. Limited free parking is available on a first-come, first-served basis.

This Hollister hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western San Benito
Best Western San Benito Hollister
Baymont Inn Hollister Motel
Best Western San Benito Inn Hollister
San Benito Inn
Best Western Hollister
Best Western San Benito Hotel Hollister
Hollister Best Western
Baymont Inn Hollister
Baymont Wyndham Hollister Motel
Baymont Wyndham Hollister
SureStay Hotel Best Western Hollister
SureStay Best Western Hollister
Surestay By Best Hollister
SureStay Hotel by Best Western Hollister Hotel
SureStay Hotel by Best Western Hollister Hollister
SureStay Hotel by Best Western Hollister Hotel Hollister

SureStay Hotel by Best Western Hollister Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 301 out of 850 reviews
Rating 8 - Good. 298 out of 850 reviews
Rating 6 - Okay. 139 out of 850 reviews
Rating 4 - Poor. 74 out of 850 reviews
Rating 2 - Terrible. 38 out of 850 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

brian

Stayed 1 night in Oct 2025

8/10 Good

Vann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mary

Liked: Cleanliness
Disliked: Amenities
It would be nice if you were pet friendly for service dogs. Especially with the fact that the property is over run with cats.
Stayed 1 night in Oct 2025

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, great friendly service, good price happy with our stay
Stayed 1 night in Oct 2025

4/10 Poor

Sidney

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was fine. Didn't use the breakfast. Last year the hotel was renovated and much better. Room 109 didn't seem to benefit from the renovation. Carpet was stained in many places. Iron had 'burned' on someone's clothing leaving residue on the iron. Towel rack and t.paper rack was rusted. Tub caulking was deteriorated. Tub was badly stained! Water did not drain properly. Water not draining well does it for me! Service was friendly. One of the maids did a superb job--different than others, but I can't remember which day that was.
Stayed 6 nights in Oct 2025

8/10 Good

Isaiah

Stayed 1 night in Jul 2025

4/10 Poor

Marny

Disliked: Property conditions & facilities
Motel with exterior halls and stairs on outskirts of town. Room was clean, but there were stains on the bottom of the tub. I did not feel completely safe with the exterior access to the room. However, our stay was fine, and we had no problems. If you are looking for clean and basic, this is it.
Stayed 1 night in Sep 2025

8/10 Good

MaryLouise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Sep 2025

6/10 Okay

Michelle

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was musty. Very dated. Poor lighting. Crummy desk chair. Lumpy mattress. Pilling sheets. Cold pool (seemed over-chlorinated)
Stayed 2 nights in Sep 2025

6/10 Okay

Young

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Internet was too slow. Download speed less than 1 Mbps. I asked to fix this several times but they ignored. TV is also is not Smart TV, very old one. There was no door between bedroom and bathroom. It's not convenient.
Stayed 1 night in Sep 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were friendly. Breakfast was boring.
Stayed 1 night in Sep 2025

4/10 Poor

Daniella

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms where dirty, beds are old, pillows were old, sheets were old. For the price, I expected the hotel to be in better conditions.
Stayed 1 night in Sep 2025

6/10 Okay

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Khennya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean rooms
Stayed 5 nights in Aug 2025

10/10 Excellent

Raul

Stayed 1 night in Sep 2025

2/10 Terrible

Gerhard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy. The bathroom was clean and well stocked. The staff was so friendly and great and they did get the swimming pool back up and functioning and it looked nice and clean. The breakfast was good, and offered enough for what it is suppose to do. The entire facility and rooms are dated, and it shows. But over all it was a great place to stay for 5 days. Improvements needed around the building to make it look cleaner and rooms need an update as far as carpet. My room was recently painted in my opinion and that gave it a more bright atmosphere. There is a lot of construction people using the facility so I am sure it is showing its age.
Stayed 4 nights in Sep 2025

6/10 Okay

Jobani

Stayed 3 nights in Aug 2025

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Alphonso

Stayed 2 nights in Aug 2025